Bluechip Call Center: Leading Call Center Outsourcing Company

Bluechip Call center have grown by leaps and bounds, emerging as the top service provider of the country. All our Executives are the cream of BPO industry in India, each Executive being immaculate and proficient in the art of Customer Service at Inbound Call Center Services.

The features which make us the most distinguished Call Center Service providers are:
We are one of the only completely CISCO powered Call Centers of India. We possess an end to end CISCO based IP network, also with the firewall by CISCO which keeps our servers and the data secure. We have CISCO call managers, and possess IP phones by CISCO Series 7940.

We have implemented Border Gateway Protocol (BGP) to re-route your call in case of busy tone, leading to zilch disconnections and hundred per cent guaranteed call receiving.

Our Call Center Executives use the superior Plantronics VXi Series of headsets, to ensure that voice quality to the customers is optimum.

Our I.T. infrastructure possesses more than thousand operational systems by Dell, HCL etc. We also have NAS (Network Access Services) system in place.

The architecture of Call Center Executive's room is also customized with incorporation of acoustic sound panels in the ceiling to ensure best sound quality.

We conduct weekly recreational trainings of our Call Center Executives,

We develop software solutions and are specialists in dynamic web applications and integrated dynamic IVR (Interactive Voice Response). We have an in-house team of Software experts who create customized solutions on the basis of requirement by each client.
Some of Our differentiators are-
Free advanced Intelligent Routing of calls

Free Operation Support System (OSS), Billing Package and ticketing system

Free advanced call screening and advanced call switching options with database integration

Free Queuing with advanced Que manager with ability to set priority for individual calls and view real time statistics