BigCommerce

Welcome to the official BigCommerce Facebook page. Thank you for stopping by! We urge everyone to participate and learn from our passionate and energetic community of store owners and ecommerce fans. We welcome your feedback and constructive criticism and share it with the appropriate internal teams to continue improving our products and service. What you can expect from us: We reserve the right to remove any posts, comments or fans from the page. Occasionally, a user's comments on our page may be hidden from public view if another community user or Facebook has flagged it as spam. User-generated content contributed by the community does not reflect the views or opinions of BigCommerce, its employees, investors, partners, affiliates, contractors, vendors or any entities. We encourage you to share openly and share often, but please be aware that all public posts to our Facebook page are subject to the moderator’s discretion. In addition to our guidelines listed here, we also comply with Facebook’s terms of service. By visiting our page, you agree to their terms as well. What we expect from you: Please be civil and respectful. We reserve the right to remove any comments that contain profanity or offensive, defamatory, hateful or abusive language, or that are injurious to privacy in any way. Please feel free to share links to BigCommerce.com pages and relevant, topic-related content. All other links will be hidden as spam or removed from the page. Do not post content with the purpose of impersonating another individual. Do not post content that violates any local, state or federal law. Do not post any private information or content that is not your own or that you do not have the right to provide to the public, including: o Personal phone numbers, addresses or any other contact information o Trade Secrets o Copyrighted content o Any other content that violates the intellectual property of another individual or business. How to Get BigCommerce Support: The BigCommerce Facebook page is not a real-time support channel. We will work with you to resolve any issues of a general nature, but cannot submit nor track support tickets from Facebook. If an issue is urgent and requires immediate attention, or if you need to speak with someone at BigCommerce directly, contact our 24/7 Support team for one-on-one assistance: https://support.bigcommerce.com/s/#contact If you have any questions related to BigCommerce social media or this Facebook page, please email us: socialmedia@bigcommerce.com.