Citizens report issues & local authorities fix them BetterStreet offers a solution to local authorities to improve internal management of public service requests (pothole, illegal dumping, broken light, etc?) and to facilitate the communication with their citizens. The solution consists of: - A Back-office management system to allow the operational departments to organize their work, track their progress and communicate the results of their action to the citizens; - Mobile applications to allow citizens or internal employees to report in less than 30 seconds issues through a photo and a localization;