Customer feedback to help retail associates
Becco's mission is to reinvigorate shopping at Brick and Mortar stores which still account for 85-90% of sales in the $4T retail industry. We help retailers make shopping more Engaging, Productive & Rewarding. We do that by collecting real time customer feedback to provide metrics to hold store staff and their managers accountable for delivering consistently great customer experiences. In contrast to Yelp - Yelp's reviews are targeted to attract first time customers to their venues; Becco's customer sourced employee ratings are used by store managers to create satisfied customers who return to buy more. Its like taking UBER driver ratings and putting them into stores to improve customer service.