Increase conversions, deliver a world-class customer experience, and decrease ramp time with Balto’s Real-Time Guidance for contact centers.
Balto is the #1 Real-Time Guidance for contact centers. Powered by AI, Balto listens to both sides of a conversation and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not.
Learn more about the #1 Real-Time Guidance platform at https://balto.ai.
Location: United States, Missouri, St. Louis
Member count: 51-200
Total raised: $48.8M
Founded date: 2017
Investors 1
| Date | Name | Website |
| - | Sandalphon... | sandalphon... |
Funding Rounds 3
| Date | Series | Amount | Investors | Deal News |
| 21.08.2021 | Series B | $37.5M | - | - |
| 15.10.2020 | Series A | $10M | - | techstartu... |
| 24.10.2018 | Seed | $1.3M | OCA Ventur... | - |
Mentions in press and media 20
| Date | Title | Description | Source |
| 13.01.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updat... | aithority.... |
| 12.01.2023 | Balto Launches Beacon, New Era of Agent Empowerment With Cro... | Balto, the leader in empowering agents with AI for better conversations, has launched the latest rea... | aithority.... |
| 23.08.2021 | Fanatics kills a Topps SPAC deal | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign ... | fortune.co... |
| 23.08.2021 | Fanatics kills a Topps SPAC deal | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign ... | fortune.co... |
| 21.08.2021 | Daily funding roundup - August 20th, 2021 | Balto landed $37M; Metabase secured $30M; Gross-Wen Technologies raised $6.5M DriveWealth: DriveWea... | vator.tv/n... |
| 21.08.2021 | Balto Raises $37.5M in Series B Funding | Balto, a St. Louis MI-based Real-Time Guidance Platform for contact centers, raised $37.5M in Series... | finsmes.co... |
| 19.08.2021 | Call center automation startup Balto secures $37M | The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agili... | venturebea... |
| 19.08.2021 | Call center automation startup Balto secures $37M AI-powere... | Balto, a call center automation startup based in St. Louis, Missouri, today announced that it raised... | ocaventure... |
| 19.08.2021 | Call center automation startup Balto secures $37M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 14.07.2021 | The Vanella Group, Inc. and Balto 2021 Partnership Spotlight | Combining Telesales 2.0™ with AI from Balto enables sales leaders to receive insights into 100% of e... | prweb.com/... |
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