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Avochato

https://www.avochato.com/

Avochato is an organized SMS inbox for your business, unlocking the power of text messaging for support, operations, and sales. Create an SMS support line in seconds. Stay in touch with employees in the field. Drive sales by letting customers text message you from an online ad. And more.

Text messaging is the most immediate way to contact anyone -- an employee, a customer, a vendor. But managing text messages at scale is a disorganized pain. And managing them wrong can upset or annoy customers, employees, and other people who matter to your business.

Avochato enables you to use text messages intelligently to retain customers, operate efficiently, and increase sales.

When you sign up, we’ll give you a phone number. When anyone text messages that number, their text messages will appear within the Avochato app. When you reply, they’ll receive your responses as text messages too.

For Support:
- Enable customers to text you for help.
- Receive, delegate, and respond, all from the Avochato app.
- Get stuff fixed, fast.

For Operations:
- Stay in touch with employees on the go.
- Save money by using devices employees already have.
- Coordinate distributed teams.

For Sales:
- Let people text you from a targeted ad.
- Get back to them fast, by text or voice call.
- Close sales and iterate better with quality leads.

Capabilities:
- Create a new texting line, or convert your existing phone number (some limitations apply)
- Integrate with Slack, Desk, Salesforce, Office 365
- Route texters to the right person in your organization using Text Trees
- Incorporate into an existing phone tree or IVR
- Flag, escalate, assign, and prioritize conversations within your team
- Invite your entire time; all pricing plans provide unlimited seats