Salesforce + Built.io for the utility industry In 2007 Avertra began as a services company focused on utility industry enterprise systems such as SAP, Oracle, Microsoft, Esri, Qlik and Maximo. Throughout our services work, we discovered a whitespace in the utility industry where there was a lack of easy to use, modernized industry-specific solutions that integrate and add innovation layers to existing ERP and CIS systems. In 2012 we started investing in developing our MiUtility? platform with the focus on optimizing, streamlining and automating the new construction to cash lifecycle. MiUtility? is an easy to deploy utility specific platform with end-to-end capabilities that optimizes operations, facilitates business driven customer service, offers enhanced communication and customer engagement, and simplifies billing and payment. With the continued growth and adoption of MiUtility? , we have now developed a Research and Development lab where we are continuing to evaluate emerging technologies for utilities.