| Date | Title | Description |
| 05.09.2025 | IntelePeer, Waterfield Tech Launch Agentic AI for Contact Centers | IntelePeer, a leading provider of end‑to‑end conversational AI solutions, today announced a strategic partnership with Waterfield Tech, a global customer‑experience engineering firm. By integrating IntelePeer’s agentic AI platform into Wate... |
| 22.07.2025 | Avaya Accelerates Model Context Protocol (MCP) Support for Avaya Infinity Platform | Avaya and Databricks Partner to Deliver Enterprise-Grade Governance and Security for AI at Scale
Avaya, a global leader in enterprise software solutions, announces that Avaya Infinity™ platform will support Model Context Protocol (MCP) late... |
| 13.06.2025 | Atento appoints Armando Trivellato as new Tech Sales Director | Atento Luxco 1 (“Atento” or the “Company”), one of the world’s largest providers of customer relationship management and business transformation process outsourcing (CRM/BTO) services and an industry leader, today announced the appointment ... |
| 05.06.2025 | The Digital Energy Revolution: Leaders in Grid Management Technology | The energy landscape is changing. Digitalization is the heartbeat of this transformation. Companies are racing to adapt. Schneider Electric, Siemens AG, and GE Vernova are leading the charge. They are the titans of energy grid digitalizatio... |
| 03.06.2025 | ROI·DNA Expands Globally to Boost Growth for International B2B Tech Brands | ROI·DNA, a Hotwire Global company and full-service B2B digital marketing agency, announced the expansion of its global presence across EMEA and APAC by integrating existing marketing services teams at Hotwire into ROI·DNA. This expansion en... |
| 28.04.2025 | Avaya Announces Avaya Infinity™ Platform | Avaya, a global enterprise software leader, announced its new Avaya Infinity™ platform. Built to unify fragmented customer experiences, Avaya Infinity™ equips enterprises to evolve their contact centers into connection centers strengthening... |
| 24.04.2025 | Avaya debuts Avaya Infinity platform to blend customer and employee relationships | Avaya debuts Avaya Infinity platform to blend customer and employee relationships
Avaya, a global enterprise software leader, is launching its new Avaya Infinity platform—built to unify fragmented customer experiences.
According to the comp... |
| 17.04.2025 | InterVision Launches CaaS Solution for Businesses with 20-2,000 agents | InterVision, a leading information technology (IT) managed services provider, announced the launch of NextMove, a program designed to help organizations transition away from unsupported, end-of-life, or no-longer-viable IT solutions with co... |
| 07.04.2025 | NovelVox Partners with Creatio to Empower Agents with Connected Workspace | The new partnership aims to streamline contact center operations with embedded telephony integration within Creatio, enabling automated workflows and a unified view of relevant customer data.
ROSWELL, Ga., April 7, 2025 /PRNewswire-PRWeb/ -... |
| 20.02.2025 | CloudHesive Launches Avaya Rapid Replacement Program to Support Businesses Affected by Avaya's 200-Seat Minimum Policy | Your Cloud. Our Expertise.
With Avaya enforcing a 200-seat minimum for its Experience Platform (AXP) in 2025, small and mid-sized organizations need a scalable, cost-effective alternative. CloudHesive's Avaya Replacement Program offers a se... |
| 12.02.2025 | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale
Smarsh, the global leader in communications data and intelligence, is announcing its acquisition of CallCabinet, a pioneer in cloud-native compliance c... |
| 04.02.2025 | Как это сделать: настройка, ресурсы и время на установку IVA MCU | IVA MCU — это профессиональный сервис видеоконференцсвязи для корпоративного использования. К нему могут подключаться участники с различных устройств, будь то персональные компьютеры, мобильные телефоны или аппаратные терминалы таких брендо... |
| 23.01.2025 | Что такое корпоративные коммуникации: разбираемся в терминах | Всем привет! Мы – российская ИТ-компания IVA Technologies, один из лидеров* отечественного рынка ВКС и корпоративных коммуникаций в целом. Мы создаем и развиваем экосистему информационных и коммуникационных решений IVA.
В нашей первой стать... |
| 21.01.2025 | Cohesity Appoints Lim Hsin Yin as Vice President of Sales for the ASEAN Region | SINGAPORE, Jan. 21, 2025 /PRNewswire/ -- Cohesity, the leader in AI-powered data security, announced the appointment of Lim Hsin Yin as the new Vice President of Sales for the ASEAN region. In her new role, Hsin Yin will lead Cohesity's ove... |
| 09.01.2025 | Aduna: A New Dawn for Network APIs | In the fast-paced world of technology, change is the only constant. The telecom industry is no exception. A new venture, Aduna, has emerged from the shadows, promising to reshape the landscape of network Application Programming Interfaces (... |
| 08.01.2025 | Historic API venture announces CEO | Historic API venture announces CEO
Wed, Jan 08, 2025 15:00 CET Report this content
The recently-launched venture between some of the world’s largest telecom operators and Ericsson (NASDAQ: ERIC) announces the appointment of Anthony Bartolo ... |
| 11.12.2024 | Aragon Research Celebrates the 14th Annual Transform Event | Aragon Research Celebrates 14th Annual Transform Event
Aragon Research today hosted its 14th annual Transform event, a groundbreaking hybrid experience bringing together top executives, technology leaders, and industry analysts.
PALO ALTO, ... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 21.11.2024 | Управление конфигурациями сетевого оборудования Eltex | Oxidized | Каждый системный / сетевой администратор рано или поздно сталкивается с ситуацией: кто-то поправил конфиг, но не очень известно кто и когда. Дифференциальных бэкапов не было, сислог не снимался.
Как узнать что было изменено?
Долго искал под... |
| 12.11.2024 | Aragon Research's 2025 Globe™ for Intelligent Contact Centers Highlights the Rise of Virtual Agents | The Aragon Research Globe™ for the Intelligent Contact Center, 2025
Aragon Research today released The Aragon Research Globe™ for the Intelligent Contact Center (ICCs), 2025
PALO ALTO, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Aragon Rese... |
| 11.11.2024 | Sinch Welcomes David Ruggiero: A New Era in North American Sales | In the bustling world of tech, change is the only constant. Sinch, a leader in customer communications, has made a significant move by appointing David Ruggiero as Senior Vice President of Sales for North America. This decision is not just ... |
| 11.11.2024 | David Ruggiero Join Sinch as Senior Vice President of Sales | Appointment Aims to Drive Growth and Strengthen Customer Relationships in North America
ATLANTA and STOCKHOLM, Nov. 11, 2024 /PRNewswire/ -- Sinch [Sinch AB (publ) – (XSTO: SINCH)], which is pioneering the way the world communicates through... |
| 11.11.2024 | David Ruggiero Join Sinch as Senior Vice President of Sales | David Ruggiero Join Sinch as Senior Vice President of Sales
Mon, Nov 11, 2024 09:00 CET Report this content
Appointment Aims to Drive Growth and Strengthen Customer Relationships in North America
ATLANTA, Georgia and STOCKHOLM, Sweden – Nov... |
| 11.11.2024 | David Ruggiero Join Sinch as Senior Vice President of Sales | Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to announce the appointment of David Ruggiero as Senior Vice President of Sales for the North America region. A highly experienc... |
| 22.10.2024 | Teneo AI Launches ACCelerator Pack for Seamless Migration from End-of-Life Nuance IVR Technology | Teneo AI Launches ACCelerator Pack for Seamless Migration from End-of-Life Nuance IVR Technology
Tue, Oct 22, 2024 16:07 CET Report this content
As Nuance phases out its CX solutions by December 31st, Teneo AI is stepping up to offer busine... |
| 17.10.2024 | Aragon Research Assesses Frontrunners in the New Era of Intelligent Unified Communications and Collaboration | The Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025
Aragon Research today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025 identifying the key players d... |
| 16.10.2024 | NovelVox, The Leading Contact Center Integration Provider, Expands Its Integration Library to Include 100+ Applications | NovelVox
NovelVox, a leader in contact center integrations, is expanding its integration library with exciting new solutions for ACDs and other contact center platforms across the industry.
ROSWELL, Ga., Oct. 16, 2024 /PRNewswire-PRWeb/ -- ... |
| 15.10.2024 | Australia’s ‘Right to Disconnect’ Laws Push Employers to Rethink Tech Use for Work-Life Balance | Technology could soon help IT leaders and their employers manage the workloads of tech teams and broader workforces within reasonable working hours, according to software firm Avaya.
Phil Zammit, Avaya’s vice president for Asia-Pacific and ... |
| 09.09.2024 | ControlCase Names Joshua Hoffman as Chief Revenue Officer | Joshua Hoffman, CRO, ControlCase Global
ControlCase announces Joshua Hoffman as Chief Revenue Officer.
FAIRFAX, Va., Sept. 9, 2024 /PRNewswire-PRWeb/ -- ControlCase, the global leader in cybersecurity and IT compliance solutions, is excited... |
| 04.09.2024 | Extreme Networks appoints Ray Teske as APAC Sales Leader | Extreme Networks announced the appointment of Ray Teske as Sales Leader for the Asia-Pacific (APAC) region. Teske, who has been a strategic advisor for Extreme in APAC since 2021, brings 30 years of experience in sales leadership and change... |
| 03.09.2024 | Phonism Announced Strategic Partnership with CallTower | Phonism, an industry-leader in automated device management solutions, is excited to announce a strategic partnership with CallTower, a global leader in unified communications and collaboration solutions.
CallTower has partnered with Phonism... |
| 28.08.2024 | CPaaS Explained: How to Help Your Product Wow Customers | Seamless communication is a key part of operational efficiency and customer satisfaction. Communications Platform as a Service (CPaaS) lets you achieve that without completely overhauling your infrastructure.
CPaaS works by adding communica... |
| 31.07.2024 | NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers | NovelVox
Introducing the new modules to offer a 360-degree omnichannel solution for Sales and Service.
ROSWELL, Ga., July 31, 2024 /PRNewswire-PRWeb/ -- In today's digital age, customers are more empowered than ever. They expect brands to n... |
| 29.07.2024 | The Bitcoin Paradox: A Risky Gamble or a New Dawn? | Bitcoin, the digital gold of the 21st century, has captured the imagination of investors and skeptics alike. Since its inception in 2009, it has danced on the edge of volatility, offering both promise and peril. The allure of high returns b... |
| 27.07.2024 | Three people sentenced in $88M pirated business telephone license case Three people have been sentenced as part of an $88M pirated business telephone software license case. The three individuals invol... | Three people have been sentenced as part of an $88M pirated business telephone software license case.
The three individuals involved in the case, Raymond Bradley “Brad” Pearce, Dusti O. Pearce, and Jason M. Hines, have all been given custod... |
| 18.07.2024 | NovelVox Continues to Drive Omnichannel Engagements in Avaya Contact Centers; Boosts Operational Efficiency with Unified CX Solutions | NovelVox
Agents are empowered to do more with a unified, omnichannel workspace embedded within their own Avaya environment.
ROSWELL, Ga., July 18, 2024 /PRNewswire-PRWeb/ -- In an era where most contact centers are transitioning to the clou... |
| 15.07.2024 | ВТБ инвестирует в импортозамещение ПО 90 млрд рублей | Затраты ВТБ на импортозамещение софта с 2021 года по конец 2024 года составят 90 млрд рублей. Об этом в интервью «Ведомостям» рассказал заместитель президента — председателя правления ВТБ Вадим Кулик. Наибольшие вложения запланированы на 20... |
| 11.07.2024 | Enterprise CX leader Avaya Announces CEO Leadership Transition | Avaya, a leader in enterprise CX, announced that Alan Masarek, President and Chief Executive Officer, will retire at the end of the calendar year. Avaya’s current Chair of the Board of Directors, Patrick Dennis, will assume the role of CEO,... |
| 03.07.2024 | Persistent Acquires Starfish Associates, Strengthening its Position in AI-powered Contact Center and Unified Communications | Persistent Systems and, a global pioneer in Digital Engineering and Enterprise Modernization, announced the intent to acquire New Jersey-based Starfish Associates. This strategic acquisition builds on Persistent’s existing engineering capab... |
| 03.07.2024 | Sycurio Appoints Greg Armor as Chief Revenue Officer | Sycurio™, the leading provider of seamless and secure multi-channel payment experiences for contact centers, announced the appointment of Greg Armor as its new Chief Revenue Officer (CRO). With a proven track record of driving revenue growt... |
| 05.06.2024 | As customer experience declines across industries, Zingly offers innovative new solution | Transform 2024 returns this July! Over 400 enterprise leaders will gather in San Francisco from July 9-11 to dive into the advancement of GenAI strategies and engaging in thought-provoking discussions within the community. Find out how you ... |
| 23.05.2024 | Avaya To Demonstrate How Thai Organizations Can Innovation Without Disruption At Local Customer Conference | BANGKOK, May 23, 2024 /PRNewswire/ -- Avaya, a global leader in customer experience solutions, is set to show how it can enable organisations across Thailand and South East Asia to enhance experiences without disrupting existing investments... |
| 21.05.2024 | Модернизация сетевой инфраструктуры: куда бежать | Привет! Я Михаил Кадер, занимаюсь в Positive Technologies архитектурой решений по ИБ. Но в этой статье я хочу поговорить не именно об информационной безопасности, а затронуть по-прежнему актуальную тему импортозамещения. Если быть совсем то... |
| 16.05.2024 | LivePerson announces new AI capabilities, partnerships & integrations | LivePerson, the enterprise leader in digital customer conversations, announced the launch of new capabilities, partnerships, and integrations that connect and orchestrate customer conversations at scale. With these solutions, LivePerson’s a... |
| 16.05.2024 | LivePerson announces new AI capabilities, partnerships & integrations | LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the launch of new capabilities, partnerships, and integrations that connect and orchestrate customer conversations at scale. With these solu... |
| 15.05.2024 | Honda-IBM MoU Focuses on High-Tech Development for Future Software-Defined Vehicles | Honda Motor Co., Ltd. (Honda) today announced that Honda and IBM have signed a Memorandum of Understanding (MOU) outlining their intent to collaborate on the long-term joint research and development of next-generation computing technologies... |
| 14.05.2024 | RingCentral Enhances Avaya Cloud Office with RingSense AI and Microsoft Teams Integration | New Hybrid Solution Empowers Customers to Combine Existing Avaya Investments with Enhanced Collaboration Capabilities, such as AI Video Calling and Messaging, from RingCentral
Cloud contact centers are on the verge of total transformation w... |
| 14.05.2024 | Avaya, LivePerson Announce New Partnership to Deliver Best-in-Class CX | Avaya, a global leader in enterprise customer experience solutions, and LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, announced a new partnership designed to unify voice, digital, and AI capabilities in... |
| 14.05.2024 | Cognigy to Feature its AI Agents at Avaya Engage 2024 | Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the Avaya Engage 2024 conference, taking place from May 13-15 in Denver, Colorado. Cognigy’s ability to deliver its b... |
| 13.05.2024 | Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX | CX leaders to integrate product, go-to-market, and services to provide a unified, omnichannel suite with faster time-to-value and accelerated, derisked path to new innovation for customers with on premises, hybrid, or cloud contact centers
... |
| 09.05.2024 | Avaya announced the acquisition of Edify | Avaya, a global leader in customer experience and communications solutions, today announced that it has acquired Edify. This acquisition brings advanced, AI-powered customer journey orchestration and workflow capabilities directly into the ... |
| 06.05.2024 | Avaya named in ShortLists™ Among Top Solutions For CCaaS and UCaaS | Avaya, a global leader in customer experience and communications solutions, announced that two of its solutions have been recognized by Constellation Research in its latest ShortLists™: Avaya Experience Platform™ (AXP) Public Cloud for Cont... |
| 18.04.2024 | ASAPP unveils GenerativeAgent™ | ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions. GenerativeAgent can handle complex, free-form interactions that... |
| 12.04.2024 | Avaya ENGAGE® 2024 announces guest speakers for its conference | Avaya, a global leader in customer experience and communications solutions, announced the guest speakers and new interactive experiences at Avaya ENGAGE®─ the premier event where CX-savvy customers converge to discover how Avaya and its glo... |
| 05.04.2024 | Как сэкономить миллионы рублей, или перевод документации нейродвижками | Всем привет!
Меня зовут Александр Денисов. Я работаю в компании Naumen и отвечаю за документирование и локализацию программного продукта Naumen Contact Center (NCC).
В этой статье я расскажу о том, как у нас был автоматизирован процесс пере... |
| 26.03.2024 | Avaya announces enhanced Avaya Experience Platform™ | Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, unified platform that encompasses Avaya solutions for customer experience (... |
| 14.03.2024 | NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar | NovelVox
NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event. Among the many transformational technologies focusing on enhancing digital security and reimagining ... |
| 13.03.2024 | Contact Center Analytics Market Size Reach USD 8.1 Billion by 2031, Key Factors Behind Market’s Growth | Contact Center Analytics Market Type
Rising adoption of advanced contact center technologies , demand for better CEMS & increasing adoption of cloud-based contact center solutions drive the market.
PORTLAND, PORTLAND, OR, UNITED STATE, ... |
| 12.03.2024 | Avaya announced its presence at Enterprise Connect 2024 | Avaya, a global leader in customer experience and communications solutions, today announced its presence at Enterprise Connect 2024, the leading conference for enterprise communications and customer experience over the past 30+ years. Avaya... |
| 11.03.2024 | VideoMost Awarded 2023 Excellence Award by INTERNET TELEPHONY Magazine | VideoMost: TMC Internet Telephony 2023 Excellence Award
VideoMost Honored For Delivering Exceptional IP Communications Solutions DUBAI, UNITED ARAB EMIRATES, March 11, 2024 /EINPresswire.com/ -- VideoMost announced today that TMC, US-based ... |
| 06.03.2024 | Atlanta's Allbound buys Channel Mechanics in Galway | Channel Mechanics in Galway has been acquired by Allbound, a leading Partner Relationship Management (PRM) vendor based in Atlanta.
Allbound said the combination will result in a PRM platform of 1.1 million registered opportunities totallin... |
| 13.02.2024 | Как изменились корпоративные коммуникации в 2023 году | Вы пережили 3D-котиков, нашествие чат-ботов и битвы удаленщиков с менеджерами про эффективность? Вспоминаем любопытные события в сфере корпоративной связи, за которыми наблюдали целый год.
Основной проблемой считают одинаковый подход к сотр... |
| 13.02.2024 | Как изменились корпоративные коммуникации в 2023 году | Вы пережили 3D-котиков, нашествие чат-ботов и битвы удаленщиков с менеджерами про эффективность? Вспоминаем любопытные события в сфере корпоративной связи, за которыми наблюдали целый год, и готовимся к флексетариату.
Новые сделки и потери ... |
| 17.01.2024 | Avaya Positioned as a Leader in Intelligent Contact Center Solutions by Aragon Research | Fifth Consecutive Year Avaya is Named to the Aragon Research Globe™ for Intelligent Contact Centers (ICC) Report
Avaya, a global leader in customer experience solutions, announced it has been named for the fifth consecutive year as a Leader... |
| 08.12.2023 | Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption | Avaya CEO highlights how Avaya can help in-country brands deliver AI-powered experiences without disrupting existing estates.
Avaya, a global leader in customer experience solutions, demonstrated how United Kingdom and Ireland brands can in... |
| 21.06.2023 | Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, Digital Transformation through (ACES) | Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Service... |
| 20.06.2023 | Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications | Avaya Enterprise Cloud enables organizations to pursue hybrid cloud models by hosting parts of their communications infrastructure in a dedicated cloud instance, while integrating seamlessly with premise-based technology.
Avaya, a global le... |
| 19.06.2023 | Avaya Bolsters C-Suite to Accelerate Business Transformation | Proven Executive Veterans join as Chief Financial Officer, Chief Product Officer and Chief Marketing Officer
Avaya LLC, a global leader in customer experience solutions, announced the appointment of three executives to strengthen the Compan... |
| 03.04.2023 | Avaya Helps Enable Organizations Seeking to Retain and Innovate Existing On-Premises Systems with Hybrid Cloud Deployments | Avaya, a global leader in solutions to enhance and simplify communications and collaboration, through hybrid cloud deployments, transforms on-premises solutions for organizations and their contact centers so they can experience technology i... |
| 24.02.2023 | ConnectPath CX is the Go to Cloud Contact Center as a Service Platform (CCaaS) to Replace Aging Avaya Systems | CloudHesive, an Amazon Web Services (AWS) Premier Consulting Partner, with global headquarters in Fort Lauderdale, Florida and regional headquarters in Buenos Aires, Argentina, and Santiago, Chile, announced that its ConnectPath CX platform... |
| 21.02.2023 | ConnectPath CX is the go to Cloud Contact Center as a Service Platform (CCaaS) to replace aging Avaya systems | ConnectPath CX “ConnectPath CX powered by Amazon Connect provides a solution for those companies needing to move to a next generation platform. Our team has a proven track record of implementing contact centers using ConnectPath CX in hours... |
| 19.02.2023 | RingCentral Dials In Strategic Partnerships With AWS And Avaya | RingCentral |
| 07.02.2023 | Colt DCS appoints Gilly Cooper as the company's new Vice President of Human Resources | Cooper to drive the development of Colt DCS' HR functions across the global team
LONDON, Feb. 7, 2023 /PRNewswire/ -- Colt Data Centre Services (Colt DCS), global provider of hyperscale and large enterprise data centre solutions, today anno... |
| 07.12.2022 | Avaya positioned by Aragon Research as leader in Intelligent Contact Center Solutions, enabling enhanced customer, employee experiences driven by AI | Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced it has, for the fourth consecutive year, been named as a leader in The Aragon Research Globe for Intelligent Contact Centers... |
| 02.11.2022 | LeadScorz, which uses AI to analyze sales leads, lands $5.6M | Pat Murphy, CEO of LeadScorz. (LeadScorz Image)
LeadScorz, an AI-based marketing tool that analyzes digital sales leads, landed $5.6 million in a Series A round to fuel growth and boost hiring.
Veteran entrepreneur Pat Murphy launched the c... |
| 20.10.2022 | Avaya releases Annual Corporate Responsibility Report | Avaya (NYSE: AVYA) has announced the release of its annual Corporate Responsibility Report, highlighting the positive impacts the company has made in helping to address global challenges such as climate change, responsible consumption, equa... |
| 14.10.2022 | Uniphore announces partnership with Avaya | During GITEX Global 2022 this week, Uniphore, the leader in Conversational AI and Automation, announced a strategic partnership with Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, t... |
| 03.10.2022 | After selling startup to Baidu, tech vets launch company building AI tools for call centers | From left: Seasalt co-founder and CEO Xuchen Yao, and co-founder Guoguo Chen.
Key Takeaways
Seasalt is building customizable speech recognition tech for enterprise call centers.
The founders sold their last startup to Baidu in 2017.
The com... |
| 28.09.2022 | Avaya to demonstrate ‘innovation without disruption’ with use cases enabling seamless customer, employee experiences at GITEX Global 2022 | Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced its participation at the 2022 edition of GITEX Global, where the company will demonstrate solutions to help its custom... |
| 26.08.2022 | Avaya Partners SST to Accelerate Cloud Contact Center Development in Hong Kong | HONG KONG, Aug. 26, 2022 /PRNewswire/ -- Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has today announced expanding its long-standing partnership with Sen Spirit Technology Limite... |
| 26.05.2022 | Channel Marketing Expert Launches Ignite+Propel, a New Marketing Consultancy for Agents, MSPs and VARs | Tech Channel Expert Susan Elder, Former Sr. Director of Marketing with Jenne, Inc. Launches Ignite+Propel
I'm exited to launch Ignite+Propel at this time in my career and in the technology channel's evolution.”
— Susan ElderAVON, OHIO, UNIT... |
| 26.05.2022 | Avaya Named 'Exemplary Vendor' by Ventana Research - Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience | HONG KONG, May 25, 2022 /PRNewswire/ -- Avaya (NYSE: AVYA), a global leader in solutions to enhance customer experience and simplify communications and collaboration, today announced it has been rated an 'Exemplary Vendor' and a Value Index... |
| 19.05.2022 | Total Experience top of mind as Experience Avaya roadshow hits SA | Avaya (NYSE: AVYA) is showcasing the composable solutions that organisations need to win in the experience economy as it touches down in South Africa for the Experience Avaya Tour.
The tour, spread across two events, highlights real-world u... |
| 13.05.2022 | Avaya Enters Strategic Partnership with Microsoft to Deliver Avaya OneCloud™ Solutions on Microsoft Azure | The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud
RALEIGH-DURHAM, N.C., May 13, 2022 /PRNewswire/ -- Avaya (NYSE: AVYA), a global leader in solutions to enha... |
| 11.05.2022 | How Web3 and Cloud3 will power collaborative problem-solving and a stronger workforce | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
The onset of the COVID-19 pandemic propelled clou... |
| 11.05.2022 | Avaya enters strategic partnership with Microsoft to deliver Avaya OneCloud solutions on Microsoft Azure | Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and Microsoft Corporation have expanded their global partnership by pairing the industry-leading Avaya OneCloud portfolio with Micros... |
| 07.05.2022 | Avaya showcases Cloud 3.0 capabilities in its contact center experience | Image: fizkes/Adobe Stock
Avaya showed off its modernized contact center experience in a series of demonstrations last week on how the company is utilizing Cloud 3.0 as well as conversational AI and machine learning into voice, video, chat ... |
| 31.03.2022 | Avaya, Alcatel-Lucent Enterprise announce strategic partnership to accelerate their customers’ transformation to the cloud | Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise (ALE), a leading international provider of communications, networking and cloud solutions, today announ... |
| 09.02.2022 | Avaya : Reports First Quarter Fiscal 2022 Financial Results - Form 8-K | Avaya Reports First Quarter Fiscal 2022 Financial Results
Total revenue was $713 million
Avaya OneCloud™ ARR increased 137% year over year to $620 million
Signed 100+ deals with TCV greater than $1 million, for the 7th consecutive quarter
S... |
| 28.01.2022 | Avaya named ‘exemplary vendor’ by Ventana Research – recognising Avaya OneCloud CCaaS for best performance in product, customer experience | Avaya (NYSE: AVYA), a global leader in solutions to enhance customer experience and simplify communications and collaboration, today announced it has been rated an ‘exemplary vendor’ and a Value Index leader in the Ventana Research ‘Agent M... |
| 12.01.2022 | NovelVox Selected for Membership in Avaya DevConnect Program | BETHESDA, Md. (PRWEB) January 12, 2022
NovelVox today announced it has been selected by Avaya, a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevC... |
| 14.12.2021 | Avaya ENGAGE 2021 highlights Experience Builders, unique value they deliver enhancing customer, employee engagement | Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is highlighting the ecosystem of Avaya Experience Builders this week at its ENGAGE 2021 user conference. Experience Builders align Ava... |
| 22.11.2021 | Avaya : Reports Fourth Quarter and Fiscal 2021 Financial Results, Provides Fiscal 2023 and Fiscal 2024 Targets - Form 8-K | Avaya Reports Fourth Quarter and Fiscal 2021 Financial Results, Provides Fiscal 2023 and Fiscal 2024 Targets
Q4 revenues of $760 million; FY21 revenue $2.973 billion - an increase of 3.5% year over year
Avaya OneCloud™ ARR for Q4 increased ... |
| 18.10.2021 | Avaya Bets On Experience Builders To Drive Growth | Avaya Shifts Focus to Experiences that MatterAvaya |
| 18.10.2021 | Avaya Experience Builders Aligns Avaya Services, Partners and Developers to Help Customers Build Better AI-Powered Experiences | Avaya, a global leader in solutions to enhance and simplify communications and collaboration, unveiled Avaya Experience Builders, globally aligning Avaya’s services, partners and developers into an ecosystem designed to help enterprises bui... |
| 06.10.2021 | NVT Phybridge and Avaya Help Customers Digitally Transform Their Communications Systems | “Technology partners like NVT Phybridge help our customers modernize to the next generation of Avaya intelligent solutions without the high costs and complexity associated with large digital transformation projects”
OAKVILLE, ON (PRWEB) Oct... |
| 20.09.2021 | Avaya to demonstrate composable solutions enabling experiences that matter at GITEX 2021 | Avaya to demonstrate solutions for today’s composable enterprise to meet changing consumer expectations.
With use cases spanning vertical markets, solutions on display will highlight the composability of the Avaya OneCloud platform and its ... |
| 02.09.2021 | Avaya invests in Journey, leading zero knowledge and digital identity platform provider | Avaya Holdings Corporation (NYSE: AVYA) today announced it has made a strategic investment in Journey.Ai, developer of a digital trusted identity platform focusing on enhancing privacy, security and customer experience. Based in Denver, Col... |
| 18.08.2021 | Avaya And Microsoft Announce Integration Of Microsoft Azure Communication Services With Avaya OneCloud CPaaS | Companies Expand Scale & Reach with Global Collaboration
Avaya a global leader in solutions to enhance and simplify communications and collaboration, announced a strategic relationship with Microsoft to create a powerful set of joint cl... |
| 18.08.2021 | Avaya, Microsoft announce integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS | Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced a strategic relationship with Microsoft to create a powerful set of joint cloud communications solutions to define the... |
