| Date | Title | Description |
| 21.10.2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
| 11.10.2024 | European Contact Centers Turn to Advanced CX Tools to Reduce Turnover | Enterprises in Europe are seeking provider support and solutions that offer analytics, omnichannel engagement and personalization to enhance both the customer experience (CX) and contact center agent satisfaction and retention, according to... |
| 26.07.2024 | Brillio's Strategic Growth: A New Era with Melissa Bethell**
** | ** Brillio, a rising star in the digital technology service landscape, has taken a bold step forward. The company recently welcomed Melissa Bethell to its Board of Directors. This move is not just a routine appointment; it’s a strategic pla... |
| 23.07.2024 | Brillio Welcomes Melissa Bethell to its Board of Directors | Bethell brings extensive strategy, technology, and investment experience in the retail and consumer goods industry
DALLAS, July 23, 2024 /PRNewswire/ -- Brillio, one of the fastest growing digital technology service providers, today announc... |
| 06.05.2024 | Tech Mahindra and Atento Collaborate for AI-Powered Services | ECONOMY & POLICY Tech Mahindra and Atento Collaborate for AI-Powered Services
06 May 2024 2 Min Read CW Team
Tech Mahindra, a leading provider of digital transformation, consulting, and business reengineering services, has entered into ... |
| 30.04.2024 | Tech Mahindra partners with Atento to offer GenAI-powered services | - |
| 04.02.2023 | Atento announces successful capital raise | Kyma Capital, MCI and other key investors have provided new financing to support Atento Atento engaged Houlihan Lokey as financial advisor to assist with the fundraising Atento continues to work to add additional investors to the new financ... |
| 16.11.2022 | Atento Reports Fiscal 2022 Third Quarter and Nine Month Results | Revenue flat YoY, with sales record in 2Q compensating for current macroeconomic challenges
Total Contract Value of Sales up 10.3%, with strong pipeline, particularly in hard currencies, supporting revenue growth in Q4
EBITDA margin increas... |
| 18.10.2022 | Atento Sets Date for Fiscal 2022 Third Quarter Results | NEW YORK, Oct. 17, 2022 /PRNewswire/ -- Atento S.A. ATTO ("Atento" or the "Company"), the largest provider of customer relationship management and business process outsourcing ("CRM BPO") services in Latin Amer... |
| 14.02.2022 | Atento S A : Recognized by Frost & Sullivan as a Growth and Innovation Leader in the 2021 Frost Radar™ and leads Innovation matrix for CX Outsourcing in Latin America | Frost highlighted Atento as one of the leading companies for continuous innovations and investment in new technologies.
New York 14 February 2022. Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), one of the five larg... |
| 26.01.2022 | Atento S A : announces Arianna Huffington as guest speaker at virtual conference Living Digital 2022 | MADRID, 26 January 2022- Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), one of the five largest providers worldwide and the leading company in customer relationship services and business process outsourcing (CRM / ... |
| 18.01.2022 | Atento S A : offers service to hearing-impaired customers in Latin American countries | The service allows hearing-impaired consumers to be attended to in sign language through videoconferencing;
The project developed for an electronic product manufacturer that reached a 94.1% customer satisfaction rate in Brazil expands its o... |
| 13.01.2022 | Atento S A : Multi-generation management, innovation, and connectivity among the trends for the coming years, study led by Atento shows | Drawn up together with Inova Consulting, a leading Customer Experience Management company, the study presents the main trends for the sector in the coming years.
The most important factors include the ability to have winning business models... |
| 29.12.2021 | Atento S A : announces signing of new super senior revolving credit facility | Atento announces signing of new super senior revolving
credit facility
The IDB Invest credit facility to provide $43 million in financing, which may be raised to $50 million
New credit facility further strengthens Atento's capital structure... |
| 21.12.2021 | Atento S A : publishes 2020 ESG report | 2020 report details Atento's progress toward fulfilling various ESG commitments
Atento's social performance remains strong, while achieving carbon neutrality by 2030 remains on track
Madrid, 21 December 2021- Atento S.A. (NYSE: ATTO, "... |
| 14.12.2021 | Atento S A : announces appointment of Pablo Sánchez as ESG Director | In his expanded role at Atento, Mr. Sánchez will lead the development and execution of the Company´s ESG strategy and plan, focused on further improving diversity, equity and inclusion as well as other sustainability attributes across all b... |
| 01.12.2021 | Atento unveils Flexible CX: a scalable customer service solution created for start-ups | Research shows 70% of start-ups do not have a CX strategy.
Flexible CX allows fast-growing companies to connect with customers in a flexible way.
The solution is scalable to drive businesses of any size while crating unique experiences for ... |
| 29.11.2021 | Atento S A : introduces Xtrabot, an omnichannel solution for automation of voice and text customer interactions | Atento introduces Xtrabot, an omnichannel solution for automation of voice and text customer interactions
Atento's new automated omnichannel platform allows conversations to seamlessly flow across all channels without the customer noticing,... |
| 15.11.2021 | Atento Reports Fiscal 2021 Third Quarter and 9M Results | NEW YORK, Nov. 15, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
| 10.11.2021 | ISG announces Atento as leader in the U.S. in its 2021 Contact Centre Customer Experience Services Quadrant Report | ISG announces Atento as leader in the U.S. in its 2021 Contact Centre Customer Experience Services Quadrant Report
ISG Research has published a new report in which it has named Atento as Leader in three categories of its Quadrant Report.
At... |
| 05.10.2021 | Atento S A : HFS Research names Atento Top Ten Digital Contact Center Provider | HFS Research names Atento Top Ten
Digital Contact Center Provider
HFS Research's 2021 Best of the Best Service Providers report names Atento one of the world's top ten Digital Contact Center Providers
Atento receives high rankings in subcat... |
| 05.08.2021 | Atento S A : Reports Fiscal 2021 Second Quarter and First Half Results | NEW YORK, Aug. 4, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among ... |
| 04.08.2021 | Atento Reports Fiscal 2021 Second Quarter and First Half Results | NEW YORK, Aug. 4, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among ... |
| 08.06.2021 | Atento S A : appoints Kiomara Hidalgo as new Global Chief People Officer | NEW YORK, June 8, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America and one of t... |
| 27.05.2021 | ATENTO S.A.
Atento introduces the Virtual Hub: the first management center for working-from-home CX agents | NEW YORK, May 26, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), one of the five largest providers of customer relationship and business process outsourcing (CRM/BPO) services worldwide based on revenues, and leader in Latin America, announ... |
| 26.05.2021 | Atento introduces the Virtual Hub: the first management center for working-from-home CX agents | |
| 05.05.2021 | Atento Reports Fiscal 2021 First Quarter Results | NEW YORK, May 5, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among t... |
| 22.03.2021 | Atento Files its Annual Report on Form 20-F for Fiscal Year 2020 | NEW YORK, March 22, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), the largest provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America and among the top five providers worldwide, an... |
| 04.03.2021 | Atento S A : Reports Fiscal 2020 Fourth Quarter and Full Year Results | NEW YORK, March 3, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
| 01.03.2021 | Atento Announces Details for Fiscal Fourth Quarter 2020 Results | |
| 23.02.2021 | Atento Successfully Completes Its Debt Refinancing | NEW YORK, Feb. 23, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
| 17.02.2021 | Atento Announces Early Results of its Previously Announced Any and All Cash Tender Offer for Outstanding Notes | |
| 17.02.2021 | Atento Announces Early Results of its Previously Announced Any and All Cash Tender Offer for Outstanding Notes | NEW YORK, Feb. 17, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
| 16.02.2021 | Atento Sets Date for Fiscal Fourth Quarter 2020 Results | NEW YORK, Feb. 16, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), the largest provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America and among the top five providers worldwide, ann... |
| 16.02.2021 | Atento is recognized as a leader in the 2021 Gartner Magic Quadrant for Customer Service BPO | NEW YORK, Feb. 16, 2021 /PRNewswire/ -- Atento, one of the five largest global providers of customer relationship management and business process outsourcing services (CRM/BPO) and market leader in Latin America, today announced its positio... |
| 10.02.2021 | Atento Announces Closing of Senior Secured Notes | |
| 10.02.2021 | Atento Announces Closing of Senior Secured Notes | NEW YORK, Feb. 10, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
| 03.02.2021 | Atento Announces Pricing of Senior Secured Notes | |
| 02.02.2021 | Atento Announces Proposed Offering of Senior Secured Notes | |
| 02.02.2021 | Atento Announces Any and All Cash Tender Offer for Outstanding Notes | |
| 01.12.2020 | Atento's Innovation Hub Launches Startup Accelerator Program and Open Innovation Platform | |
| 11.11.2020 | Atento Reports Fiscal 2020 Third Quarter Results | |
| 02.10.2020 | Atento Announces Termination of Previously Announced Tender Offer for Outstanding Notes | |
| - | Atento Reports Fiscal 2020 Fourth Quarter and Full Year Results | NEW YORK, March 3, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO) ("Atento" or the "Company"), the largest provider of customer relationship management and business-process outsourcing services in Latin America, and among... |
