| Date | Title | Description | Source |
| 24.03.2021 | What Does the 'New Normal' Look Like for Enterprises? | Ernest Hamilton, Tech Times 24 March 2021, 11:03 am
(Photo : What Does the 'New Normal' Look Like fo... | techtimes.... |
| 04.01.2021 | Uber researchers propose AI language model that emphasizes p... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 04.01.2021 | Uber researchers propose AI language model that emphasizes p... | AI-powered assistants like Siri, Cortana, Alexa, and Google Assistant are pervasive. But for these a... | venturebea... |
| 07.01.2019 | Term Sheet — Monday, January 7 | HOPING FOR A MARKET DIP
Happy New Year, Term Sheet readers.
Paid Content You can't secure what you c... | fortune.co... |
| 04.10.2018 | Easing automation anxieties through upskilling | Automation is a word on the lips of many a business professional these days. Inevitably, it inspires... | itweb.co.z... |
| 01.10.2018 | 6 ways messaging fixes what customers hate about customer se... | Presented by Helpshift
It’s a real statistic, and it’s damning: 38 percent of consumers would rather... | venturebea... |
| 01.10.2018 | 6 ways messaging fixes what customers hate about customer se... | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn m... | venturebea... |
| 21.09.2018 | Could Your Small Business Benefit from Using Chatbots? | The mindset of the modern consumer is one of urgency and convenience. Businesses that reply to queri... | webpronews... |
| 11.06.2018 | Voice AI First Half 2018 Review – Goebel, Higbie, Messina, M... | Voice AI First Half 2018 Review – Goebel, Higbie, Messina, Mutchler, Kinsella – Voicebot Podcast Ep ... | voicebot.a... |
| 12.05.2018 | Is Google Duplex really that incredibly bad(-ass)? | Is Google Duplex really that incredibly bad(-ass)?
Tobias Goebel on May 12, 2018 at 9:33 am
If you c... | voicebot.a... |
| 12.02.2018 | Voicebot Podcast Episode 29 – Tobias Goebel, Aspect Software... | Voicebot Podcast Episode 29 – Tobias Goebel, Aspect Software, on Computational Linguistics, Chatbots... | voicebot.a... |
| 20.12.2017 | 2018 Voice Assistant Predictions from 20 Innovators | 2018 Voice Assistant Predictions from 20 Innovators
Bret Kinsella on December 20, 2017 at 12:33 pm
V... | voicebot.a... |
| 08.12.2017 | Amazon Echo Now Shipping to 89 Countries | Amazon Echo Now Shipping to 89 Countries
Bret Kinsella on December 8, 2017 at 4:21 pm
Amazon Echo is... | voicebot.a... |
| 08.10.2017 | AI-backed voice assistants make customer support efficient y... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 06.09.2017 | The secret language of chatbots | Vadim Berman Contributor
Vadim Berman is director of engineering at Aspect Software. He came to Aspe... | techcrunch... |
| 02.08.2017 | When Voice Meets Impulse Buy: From Thought to Transaction in... | When Voice Meets Impulse Buy: From Thought to Transaction in 22.6 seconds
Tobias Goebel on August 2,... | voicebot.a... |
| 01.08.2017 | Facebook’s botched Messenger rollout isn’t hurting chatbots... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 01.08.2017 | Here’s proof that workers want to relinquish their menial jo... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 28.02.2017 | What to do about the chatbot dilemma | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 28.02.2017 | What to do about the chatbot dilemma | Last week, The Information reported that AI bots were experiencing a 70 percent failure rate, and th... | venturebea... |
| 31.12.2016 | Reverse-engineering the universal translator | Vadim Berman Contributor
Vadim Berman is director of engineering at Aspect Software. He came to Aspe... | techcrunch... |
| 12.12.2016 | Survey finds half of consumers would prefer to conduct all c... | Anyone paying any attention to consumer behavior today knows that customer desire to actually talk t... | venturebea... |
| 18.10.2016 | 3 ways chatbots deliver ROI for customer service | Marketing pros always like to talk about the cool factor. In advertising it drives curiosity. In a n... | venturebea... |
| 30.09.2016 | Bringing Customer Self-Service Into our Homes | Bringing Customer Self-Service Into our Homes
Tobias Goebel on September 30, 2016 at 9:00 am
If ther... | voicebot.a... |
| 01.09.2016 | Genesys buys Interactive Intelligence for $1.4B: Is it just ... | Yesterday, contact center company Genesys agreed to buy Interactive Intelligence for about $1.4 bill... | venturebea... |
| 01.09.2016 | Genesys buys Interactive Intelligence for $1.4B: Is it just ... | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 19.06.2016 | These chatbots failed so yours doesn’t have to | In one of the year’s most telegraphed tech reveals, Facebook announced in April that it was opening ... | venturebea... |
| 06.03.2016 | Cognitive correction and creating better human-to-machine in... | Lisa Michaud Contributor
Lisa Michaud is a data architect at Aspect Software.
The lifetime of the co... | techcrunch... |
| 23.01.2016 | Text is the new talk for brand marketers | Get ready for customer service via text-messaging. Google is apparently working on an interactive an... | venturebea... |
| 23.01.2016 | Text is the new talk for brand marketers | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 23.07.2015 | How messaging impacts customer communications | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
| 23.07.2015 | How messaging impacts customer communications | For many people under a certain age, messaging — SMS/MMS texting as well as messaging apps — is thei... | venturebea... |
| 06.02.2015 | YouTube could replace the call centre, finds survey | Most of us would rather trust a stranger's opinion than enquire about our purchases at the contact c... | realwire.c... |
| 15.09.2014 | How to digitally transform closings | Welcome back to another week, as we’re already halfway through September. Today kicks off Week 46 un... | housingwir... |
| 10.09.2014 | 11 customer experience statistics you need to know | Over the last few weeks we’ve scoured the net for some relevant statistics and stories regarding the... | housingwir... |
| 04.02.2013 | Strategic partnership and re-seller agreements with Aspect S... | eg solutions plc (“eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software compan... | realwire.c... |
| 21.06.2012 | Aspect Delivers on Promise of Next Generation Customer Conta... | New development platform melds unified multichannel interaction, effective people management, and te... | realwire.c... |
| 08.03.2012 | Aspect Enterprise Solutions Completes Integration For $42Bn ... | Multi-commodity trading and risk management Cloud solutions provider Aspect Enterprise Solutions tod... | realwire.c... |
| 09.12.2011 | Aspect Unified IP CRM Connector Updates Integrations with Le... | Joint Testing by Aspect and Partner AMC Technology Certifies Seamless Integration with Most Recent R... | realwire.c... |
| 20.05.2011 | Aspect Contact 2011 now available | Aspect, a leading provider of customer contact and Microsoft solutions, has announced the general av... | itweb.co.z... |
| 18.03.2008 | Microsoft and Aspect Team on Unified Communications | News Microsoft and Aspect Team on Unified Communications By Kurt MackieMarch 18, 2008 Microsoft and ... | rcpmag.com... |
