Improve customer experience and radically increase CX performance at the same time. This AI Native® software platform provides AI-driven predictions on what agents should and do throughout each interaction and increasingly automates routine tasks before, during, and after the conversation.
Location: United States, New York
Employees: 201-500
Total raised: $305M
Founded date: 2014
Investors 7
Date | Name | Website |
- | Emergence ... | emcap.com |
- | Khalili Br... | khalilibro... |
- | HOF Capita... | hofcapital... |
- | Standard I... | standardin... |
- | HOF Capita... | hofvc.com |
- | Armada | armada.com |
- | JC2 Ventur... | jc2venture... |
Funding Rounds 2
Date | Series | Amount | Investors |
19.05.2021 | Series C | $120M | - |
03.05.2020 | Series B | $185M | - |
Mentions in press and media 19
Date | Title | Description | Source |
18.04.2024 | ASAPP unveils GenerativeAgent™ | ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative A... | martechcub... |
10.05.2023 | ASAPP Launches Generative AI AutoAssist to Provide Real-Time... | Purpose-built generative AI for Customer Experience (CX) cuts new agent ramp time by 50% and reduces... | aithority.... |
04.10.2021 | Unlocking The Transformational Value Of AI | AI value creation at the intersection of human-centered and machine-enabled design.Getty Images/iSto... | forbes.com... |
11.09.2021 | New ASAPP Research Reveals Top 3 Reasons Why Contact Center ... | ASAPP, Inc., the artificial intelligence (AI) research-driven company, published a new, first-of-its... | aithority.... |
10.09.2021 | New ASAPP Research Reveals Top 3 Reasons Why Contact Center ... | prnewswire... | |
10.09.2021 | Top 3 Reasons Why Contact Center Workers Have One of the Hig... | Up to 1.2 million American Contact Center Agents Leave Their Job Each Year, Citing Lack of Training,... | aithority.... |
16.06.2021 | ASAPP Included in Industry Report on How Conversation Intell... | prnewswire... | |
02.06.2021 | ASAPP named a 2021 Cool Vendor in CRM Customer Service and S... | prnewswire... | |
20.05.2021 | ASAPP Raises $120M in Series C | NEW YORK, NY, ASAPP has raised $120 million in Series C financing. >> Click here for more f... | vcnewsdail... |
19.05.2021 | Asapp Raises $120M in Series C Funding | Asapp, Inc., a New York based artificial intelligence-driven Customer Experience Performance (CXP) c... | finsmes.co... |
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