Ariane Systems

Ariane provides advanced and automated self-service solutions. Arriving and departing guests can quickly check-in/out using their own device; indoor/outdoor kiosks or keycard dispensers. Check-in/out is Safe, Simple and Secure; Staff Efficiency is Improved; Revenue is Increased by Reducing Cost and Enabling Upselling. A complete provider of self-service solutions for hotels Ariane is the world leader in providing self-check-in and out solutions for the hotel industry with 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment. Cloud based self-service platform All self-service solutions from Ariane are cloud based. The self-service platform provides a true omni-channel solution for all "channels" - kiosk, mobile, app-integrated and backoffice are all powered by the same system. The self-service platform enables efficient deployment and support and ensures high availability. Contactless A safe check-in and check-out is made possible with several contactless options available for kiosk and mobile. >Contactless pre-check-in and check-out by email and text message invite (queued room allocation and check-in based on ETA) >Contactless check-in using guest device when guest is already in hotel (real time room allocation and check-in) >Contactless key pickup from kiosk and keycard dispenser using QR code (new touch-free scenario - scan QR code and retrieve key with no screen interaction) >Contactless mobile and card present payment Check-in Arriving guests can complete their check-in on their mobile device and be alerted once the room is ready. Guests can check-in using an indoor or outdoor kiosk on arrival at the hotel. The check-in is fully automatic and ensures the safe capture of money for the hotel, an automatically encoded key to the room, and updated status in the hotel PMS. Check-out Check-out can also be completed at a self-service kiosk or using a mobile device. Guests can update their billing address, review their invoice, and pay any outstanding balance. Receipt and invoice can be printed or be sent by e-mail once the check-out is fully processed by the hotel PMS. Advantages Complete range of solutions from single expert supplier Extensive library of integrations with PMS, payment and keycard providers Long experience in self-service solutions for the hospitality market Indoor, outdoor and mobile services Fully unattended guest arrival and departure process Contactless check-in from guest device combined with zero-touch key-pickup Avoids the need for direct interaction between guest and staff for a safe arrival PCI DSS certified