ArenaCX is the marketplace platform connecting brands with outsourced labor providers. We make it easy for brands to find, manage and optimize their outsourcing relationships which enables them to take a multi-vendor approach to outsourcing, providing resiliency, scalability and performance they wouldn’t be able to achieve otherwise.
Underlying our marketplace is a robust software platform that enables performance management across partners in real-time. In short, ArenaCX is the modern way to outsource.
Our global network currently includes over 50 outsourcing partners (and growing!) ranging from boutique shops to gig players, offering expertise in functions from customer support to sales to back-office work, spanning hundreds of languages in nearly every time zone across the world.
Underlying our marketplace is a robust software platform that enables performance management across partners in real-time. In short, ArenaCX is the modern way to outsource.
Our global network currently includes over 50 outsourcing partners (and growing!) ranging from boutique shops to gig players, offering expertise in functions from customer support to sales to back-office work, spanning hundreds of languages in nearly every time zone across the world.
Location: United States, North Carolina, Raleigh
Employees: 11-50
Phone: +1 833-273-6229
Total raised: $6.2M
Founded date: 2020
Investors 1
| Date | Name | Website |
| - | Sovereigns... | sovereigns... |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 20.12.2022 | - | $4.2M | - |
| 24.09.2020 | Seed | $2M | - |
Persons 1
| Date | First Name | Last Name | Title | |||
| - | Alan | Pendleton | - | linkedin.c... | - | - |
Mentions in press and media 11
| Date | Title | Description |
| 29.10.2024 | ArenaCX Launches Innovative Platform to Revolutionize Customer Experience Sourcing | ArenaCX launches a CX marketplace, helping businesses Discover, Source, Contract, and Manage vendors with expert guidance and customized solutions for improved customer experience. The New, Streamlined ArenaCX Platform Offers Unmatched Effi... |
| 23.01.2024 | ArenaCX Unveils Its Revolutionary Talent Directory for Buyers of CX Solutions | The ArenaCX Talent Directory Is Now Live Discover ArenaCX's Talent Directory, a revolutionary platform connecting businesses with top-tier BPO partners for optimal customer experience solutions. Filter by skills, location, and more, and lev... |
| 12.10.2023 | ArenaCX Launches CXHub, An Outsourcing Program In Partnership With Broadvoice | Where CCaaS Meets Labor CXHub, powered by ArenaCX, offers seamless access to top-quality, global BPOs for Broadvoice customers and customers of other CCaaS and UCaaS systems. LOS ANGELES AND NASHVILLE, Tenn., Oct. 12, 2023 /PRNewswire-PRWeb... |
| 20.12.2022 | ArenaCX Scores Additional $4.2M | RALEIGH, NC, ArenaCX, the world's only outsourcing management platform, today announced that the company has secured an additional $4.2 million in funding to fuel continued growth. >> Click here for more funding data on ArenaCX &g... |
| 20.12.2022 | ArenaCX Raises $4.2M in Funding | ArenaCX, a Raleigh, NC-based provider of an outsourcing management platform, raised $4.2M in funding. The round was led by Eagle Ventures, Sovereign’s Capital, Beyond Capital, and Triangle Tweener Fund. The company intends to use the funds ... |
| 21.01.2022 | Coaching Is A Rapidly Expanding Opportunity Space For Freelancers | Getty getty |
| 19.03.2021 | One Year Into The Pandemic, New Survey Finds People Have Less Tolerance For Slow Customer Service, Nearly 50% Of Respondents Believe "Unusually High Call Volume" Recordings Could Be Or Defin... | |
| 18.12.2020 | ArenaCX Listed As Newest Partner In Zendesk Marketplace | |
| 24.09.2020 | ArenaCX Raises $2 Million To Bring Its Marketplace Approach To The Customer Experience Industry | |
| 24.09.2020 | ArenaCX Raises $2M in Seed Funding | ArenaCX, a Raleigh, N.C.-based the customer service marketplace delivering on-demand support to businesses, raised $2m in seed funding. The round was led by Sovereign’s Capital. The company intends to use the capital to further enhance its ... |
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