
Alorica was formed in 1999, so you could call us the ultimate millennial. Headquartered in sunny Irvine, California, Alorica employs over 100,000 energetic and dedicated team members in over 100 locations across the globe, all driven by one goal: to create insanely great customer experiences.
We believe creating consistently satisfied, happy customers through every interaction is not just a goal—it’s the only acceptable outcome. It’s why we set out to deliver predictable, repeatable and sustainable performance as a partner to the world’s greatest brands every day. Whether it’s support over the phone, through email, in a chat session, on social media or video we’ve got you covered.
We infuse everything we do with an unwavering belief in Passion, Performance and Possibilities. We hire the brightest, most spirited people — then inspire them to unleash their inner mojo. And, here’s the deal. We don’t just want good. We want the best. Individuals who don’t think outside the box, because they’re too busy obliterating the box.
And for these chosen few, we offer:
- Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within
- Great Locations - With global locations and the option to work remote, our offices are virtually everywhere.
- Community Partners – Leaving an impact matters. That’s why we invest in making our communities, and our company, better together.
- Referral Bonuses – Because who doesn’t like a little extra dough in your back pocket.
- Tuition Reimbursement – So you can keep your options open and your future bright.
- And, of course, our passionate, fun-loving team
Are you ready to unleash the possibilities?
We believe creating consistently satisfied, happy customers through every interaction is not just a goal—it’s the only acceptable outcome. It’s why we set out to deliver predictable, repeatable and sustainable performance as a partner to the world’s greatest brands every day. Whether it’s support over the phone, through email, in a chat session, on social media or video we’ve got you covered.
We infuse everything we do with an unwavering belief in Passion, Performance and Possibilities. We hire the brightest, most spirited people — then inspire them to unleash their inner mojo. And, here’s the deal. We don’t just want good. We want the best. Individuals who don’t think outside the box, because they’re too busy obliterating the box.
And for these chosen few, we offer:
- Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within
- Great Locations - With global locations and the option to work remote, our offices are virtually everywhere.
- Community Partners – Leaving an impact matters. That’s why we invest in making our communities, and our company, better together.
- Referral Bonuses – Because who doesn’t like a little extra dough in your back pocket.
- Tuition Reimbursement – So you can keep your options open and your future bright.
- And, of course, our passionate, fun-loving team
Are you ready to unleash the possibilities?
Location: United States, California, Irvine
Employees: 10001+
Founded date: 1999
Mentions in press and media 29
Date | Title | Description |
11.04.2025 | Alorica Unveils Advanced Conversational AI evoAI™ | Alorica Inc., a global leader in digitally-powered customer experiences (CX), announced the launch of evoAI a next-generation conversational AI platform. Designed for seamless, natural interactions across digital and voice channels, evoAI’s... |
01.04.2025 | iSON Xperiences Appoints Ricardo Langwieder as Chief Sales Officer to Drive Growth and Innovation | DUBAI, UNITED ARAB EMIRATES – EQS Newswire – 1 April 2025 – iSON Xperiences (www.iSONXperiences.com), a global leader in AI-powered digital customer experience (CX) and BPO solutions, has appointed Ricardo Langwieder as its Chief Sales Offi... |
28.03.2025 | Alorica Wins Silver Stevie® Award for Innovation in Customer Service | Alorica Inc., a global leader of digitally-powered customer experiences (CX), has received a Silver Stevie Award for Innovation in Customer Service in the 19th annual Stevie Awards for Sales & Customer Service for its first-to-market, a... |
14.02.2025 | Alorica and ibex: Two Titans Shaping the Future of Customer Experience | In the bustling world of customer experience (CX), two companies are carving their paths with innovation and leadership. Alorica and ibex are not just players; they are titans, reshaping the landscape of customer engagement and operational ... |
13.02.2025 | ibex Names Phil Taylor Country Manager for Jamaica | ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced the appointment of Phil Taylor as Senior Vice President and Country Manager for Jamaica. In his new rol... |
10.02.2025 | Alorica Records Milestones in Innovation and Global Expansion in 2024 | Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, is starting 2025 with unmatched momentum and building on milestones achieved in 2024 the expansion of agent assist implementations, launch of award-w... |
20.12.2024 | The New Wave: AI and Leadership Transformations in Business | In the fast-paced world of business, change is the only constant. Two recent developments highlight this truth: the appointment of new board members at LivePerson and the growing influence of artificial intelligence (AI) in digital marketin... |
17.12.2024 | LivePerson Announces the Appointment of Two New Board Members | LivePerson, Inc. (Nasdaq: LPSN) (the “Company”), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-J... |
04.11.2024 | CallMiner Announces 2024 LISTEN Award Winners | CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the winners of the 2024 LISTEN Awards at its annual user conference, LISTEN 2024. The CallMiner LISTEN Awards honor customers and pa... |
21.10.2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
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