Akendi

Akendi is a firm with customer researchers, user experience architects & product strategists. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions.

We uncover deep insights about customer & user behaviour, combine this knowledge with experience design and architect the experience to meet organizational, customer & user goals.

The result is intentional product & service experiences that enable organizations to engage users and provide remarkable customer experiences.
Our industry expertise includes technology, mobility, government, health, and non-profit. We hold academic designations in Human-Computer Interaction, Fine Arts, Human Factors, Cognitive Psychology, Information Science, Physical Product Design and Digital Product Design.

Akendi is in Boston, MA, Toronto & Ottawa, Canada and London, UK.