Date | Title | Description |
08.11.2024 | Australia's scam prevention law aims for AUD $50m fines | The Australian government has introduced a new Scam Prevention Framework aimed at compelling banks, telecommunications companies, and social media platforms to take active steps to combat scams.
The legislation mandates that these sectors t... |
05.11.2024 | The Untapped Goldmine: Australian Banks and the SME Sector | In the vast landscape of Australian banking, a golden opportunity lies buried beneath the surface. Small and medium enterprises (SMEs) are the lifeblood of the economy, yet banks are missing the mark. A recent report by Publicis Sapient rev... |
05.11.2024 | Join the fight against cyber crime: Enrol in Cyber Wardens training for free | Cybersecurity is now a top concern for small businesses, as rising costs put even greater pressure on their operations. Recent research by the Council of Small Business Organisations of Australia (COSBOA) and the Cyber Wardens program highl... |
30.10.2024 | Australian banks missing growth opportunity with SMEs | Australian banks are reportedly not fully capitalising on the opportunities presented by small and medium enterprises (SMEs) in the business banking sector, as outlined in the Business Banking Customer Report 2024 by Publicis Sapient.
The r... |
21.10.2024 | Australia’s New Scam Prevention Laws: What You Need to Know | Introduced by the Australian government in September, the Scam Prevention Framework (SPF) is the latest policy aimed at protecting scam victims. The framework places significant responsibility on the technology, banking, and telecommunicati... |
15.10.2024 | Surcharging ban: Labor pledges “safeguards” to make sure small businesses don’t lose out | Source: Adobe Stock article-article-body
The federal government says it is willing to ban debit card surcharges, without heaping financial pressure on the small businesses that currently pass card payment processing costs on to consumers.
O... |
11.10.2024 | APAC Concerns Grow Over Foreign AI Monopolies, Competition | Regulators in Japan and South Korea have commenced inquiries into the competitive implications of expanding generative AI markets in their jurisdictions. This follows concerns the fast-moving market may quickly be dominated by too few playe... |
10.10.2024 | Merger reform rules to target ‘creeping acquisitions’, protect small businesses from fees | Australian Competition and Consumer Commission (ACCC) Chair Gina Cass-Gottlieb and Treasurer Jim Chalmers at a press conference at Parliament House in Canberra, Thursday, October 10, 2024. (AAP Image/Mick Tsikas) article-article-body
The fe... |
08.10.2024 | Communications Alliance urges safe harbour in scams law | The Communications Alliance has advocated for a safe harbour from potential 'quadruple jeopardy' liabilities in the new Scams Prevention Framework legislation.
Telcos have reportedly blocked over 2 billion scam calls and nearly 700 million ... |
06.10.2024 | Как перехватывают зашифрованный HTTS-трафик на мобильном устройстве | Реверс-инжиниринг VPN-сервиса Onavo Protect под Android позволил определить методы, которые можно использовать для перехвата зашифрованного HTTPS-трафика на мобильном устройстве. Если вкратце, злоумышленник должен поставить на телефон собст... |
03.10.2024 | Tough bikkies: Business lessons from Sydney’s bootleg Crumbl cookie stall | Crumbl cookies, as shown in official promotional materials. Source: Crumbl. article-article-body
What do you get when you cross a cult American product, a healthy dash of FOMO, and an ambitious Sydney pop-up? In the case of one Bondi enterp... |
30.08.2024 | “Evolving rapidly”: Fintechs Tyro and Zeller say merchants want more than simple card processing | (L-R) Tyro CEO Jon Davey, Zeller CEO and co-founder Ben Pfisterer. Source: Supplied article-article-body
Point-of-sale (POS) providers will continue to evolve beyond simple payment acceptance services, market disruptors Tyro and Zeller say,... |
09.08.2024 | The Currency of Change: Small Businesses and Social Responsibility in Australia | In the bustling world of Australian commerce, small businesses often find themselves navigating a labyrinth of challenges. From international money transfers to social responsibility, the landscape is complex. Recent developments highlight ... |
09.08.2024 | Cybersecurity and Currency: Australia’s Dual Battle Against Fraud and Fees | In the digital age, Australia faces two pressing challenges: cybercrime and costly international money transfers. Both issues threaten the stability of small businesses and the security of personal data. As cybercriminals grow bolder, phish... |
09.08.2024 | What the FX? Small business lobby calls on ACCC to “act now” on money transfer reform | Source: Adobe Stock. article-article-body
It should be far easier for small businesses to determine whether their international money transfer service offers a good deal, the Council of Small Business Organisations of Australia (COSBOA) say... |
25.07.2024 | The Ripple Effect: Analyzing the Global Tech Outage and Its Aftermath**
** | ** In a world where technology is the backbone of daily operations, a recent global tech outage has sent shockwaves through industries, governments, and everyday life. The incident, triggered by a faulty software update from CrowdStrike, a ... |
22.07.2024 | CrowdStrike and Microsoft outage sparks scam warnings from ACCC and the government | Source: Unsplash/ Priscilla Du Preez article-article-body
The Australian Competition and Consumer Commission’s (ACCC) National Anti-Scam Centre (NASC) is warning small businesses of potential scams in the wake of the global CrowdStrike and ... |
17.07.2024 | Oodie maker pays more than $100,000 in fines over fire warning failure on kids beach towels | The affected Oodie styles were avocado, fruit faces, happy flowers, blue tie dye, charcoal and stripe. Source: ACCC article-article-body
Wearable blanket brand Oodie has paid more than $100,000 in penalties issued by the consumer watchdog o... |
10.07.2024 | AI Chatbots: The Unsung Heroes in the Ongoing Battle Against Phone Scammers | In the ever-evolving landscape of telecommunications, where scam calls have become a pervasive and costly threat to consumers, a new breed of defenders has emerged - AI chatbots. These digital warriors are revolutionizing the fight against ... |
07.07.2024 | How Apate's AI Bots Fight Phone Scammers | By Quincy Jon
Published Jul 7, 2024 9:41AM EDT
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Phone scammers demanding passcodes are still among the widespread security threats today ... |
05.07.2024 | The Booktopia saga: From epic beginnings to tougher plot twists | Source: SmartCompany article-article-body
For years the Booktopia story read like an Australian e-commerce fairytale but events this week have threatened an abrupt ending for the online bookseller.
On Wednesday the ASX-listed business confi... |
02.07.2024 | Could AI End Australia's Live Music Industry? Here's What Researchers Say | By Jace Dela Cruz
Published Jul 2, 2024 7:00AM EDT
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AI's potential to reshape Australia's live music industry has sparked concerns among ... |
19.06.2024 | Chemist Warehouse and Sigma deal shows why pharmacies need their own ‘Uber’ moment | A Chemist Warehouse location in Liverpool, Sydney, in 2021. Source: AAP Image/ Bianca De Marchi article-article-body
There’s something curious about the proposed merger between Chemist Warehouse and Sigma Healthcare.
Chemist Warehouse has a... |
21.05.2024 | MediSecure data breach: Why hackers target health data | Source: Adobe Stock. article-article-body
The latest large-scale ransomware attack on a health technology provider, electronic prescription company MediSecure, was revealed last week.
MediSecure announced it had suffered a “cybersecurity in... |
02.05.2024 | What the government can do to stop Australians from losing $5,200 a minute to scams | Source: joshua hoehne/unsplash. article-article-body
What if the government was doing everything it could to stop thieves making off with our money, except the one thing that could really work?
That’s how it looks when it comes to scams, wh... |
01.05.2024 | Bonza isn’t the first Australian budget airline to struggle – and it won’t be the last | Source: Facebook article-article-body
The history of budget jet airlines in Australia is a long road littered with broken dreams. New entrants have consistently struggled to get a foothold.
Low-cost carrier Bonza has just become the industr... |
24.04.2024 | As hacks and scams hit small businesses, ASBFEO calls for new digital media dispute service | Source: Adobe Stock article-article-body
Small businesses locked in a dispute with social media giants deserve further support, the SME ombudsman says, calling for a new arbitration service capable of taking the fight to powerful digital pl... |
23.04.2024 | Hundreds of small businesses ask for help after losing access to Facebook, Instagram and more | Social media applications are displayed on an iPhone. Source: AP/Jenny Kane article-article-body
Small business disputes with digital platforms like Facebook are the fastest-growing complaint category faced by small business ombudsman Bruce... |
12.04.2024 | Rod Sims: New reforms will add commercial common sense into merger laws | Former ACCC chair Rod Sims. Source: AAP/Dean Lewins. article-article-body
Treasurer Jim Chalmers’ proposed changes to Australia’s merger laws represent important public policy reform.
This is because a market economy, based on companies and... |
10.04.2024 | Loyalty programs should encourage competition. The reality may be the opposite | Loyalty programs actually date back to the 1850s, with their first documented use by a New York soap seller. Source: Everyday Rewards and Flybuys article-article-body
Loyalty programs enable firms to offer significantly lower prices to some... |
25.03.2024 | Calls to increase competition amid Chemist Warehouse’s merger with Sigma Healthcare | A Chemist Warehouse location in Liverpool, Sydney, in 2021. Source: AAP Image/ Bianca De Marchi article-article-body
Corporate Australia loves a big merger. And amid a growing flurry of them across the business scene, a new blockbuster has ... |
20.03.2024 | Do you have 7,513 unread emails in your inbox? It’s time to declutter | Source: Adobe Stock. article-article-body
How do you manage your emails? Are you an “inbox zero” kind of person, or do you just leave thousands of them unread?
Our new study, published today in the journal Information Research, suggests tha... |
18.03.2024 | ACCC launches inquiry into AI’s role in search service competition | article-article-body
The Australian Competition and Consumer Commission (ACCC) is spearheading an inquiry into the state of competition within the general internet search services sector, with a particular focus on the burgeoning influence ... |
06.03.2024 | Qantas fined for firing worker who raised COVID-19 safety concerns | SYDNEY: Australia's Qantas Airways has been fined A$250,000 (US$162,375) for illegally sacking an employee who told staff not to clean aircraft arriving from China early in the COVID-19 pandemic, adding to the airline's reputational challen... |
28.02.2024 | Price gouging by banks? There’s a simple solution | (Clockwise from top left) The logos of NAB, ANZ, Westpac, and Commonwealth Bank. Source: Joel Carrett / AAP Image article-article-body
Does it feel like you’re being charged more for all sorts of things these days, from groceries to banking... |
08.02.2024 | Businesses resorting to dodgy practices and confusing pricing: ACCC boss | Source: Adobe Stock article-article-body
Australians have been hit by large rises in grocery, energy, transport, child and aged care prices, only adding to other cost of living pressures.
While extreme weather and supply delays have contrib... |
31.01.2024 | Opinion: ‘Poly-employment’ isn’t just a gen Z buzzword | Image: Louis Hansel article-article-body
In an era where economic pressures are increasingly intense, gen Z is once again pioneering a shift in work culture by rebranding the concept of holding multiple jobs. Welcome to ‘poly-employment’.
T... |
25.01.2024 | Can antitrust laws really protect consumers from Big Tech’s dominance? | Source: Adobe Stock article-article-body
Following a lengthy investigation, the United States Justice Department is set to file a lawsuit against Apple for potentially breaching antitrust laws.
The department alleges Apple is using hardware... |
22.12.2023 | Whether to buy-in or start-up | article-article-body
Should I buy a franchise or an established business?
Buying a franchise
Many people get a business loan or other type of business finance and rush into buying franchises, believing it is a quick way to get independence ... |
13.12.2023 | Epic Games won its antitrust battle with Google. But what comes next? | Google’s defeat in its antitrust battle with Epic Games was a sweeping victory for the Fortnite maker and a significant upset to the business model underpinning the mobile app ecosystem, where platforms host app stores and then take a cut o... |
21.11.2023 | Beauty giant Mecca becomes latest brand hit by fake scam ads on Facebook, Instagram | A FAKE MECCA WEBSITE. Source: Crikey article-article-body
Earlier this month, Julia was scrolling through Instagram when she saw an advertisement that seemed too good to be true.
The Meta-owned platform served the makeup fan an ad promoting... |
23.10.2023 | Billion-dollar profits, Covid travel credits and a $250 million lawsuit: What’s going on with Qantas? | SOURCE: AAP IMAGES article-article-body
The last few weeks have seen Qantas take hit-after-self-imposed-hit. The spirit of Australia has left a bitter taste in the mouth of the public, which worsened after its $2.5 billion in posted profits... |
23.10.2023 | Sydney car dealership under fire for $55 cash ‘surcharge’ | Image: Canva article-article-body
A Sydney car dealership has come under scrutiny for charging a $55 surcharge to customers paying with cash.
Sydney City MG came under fire this week when a customer discovered a $55 fee specifically for cas... |
23.10.2023 | Government releases draft legislation for Apple and Google Pay regulation | Image: Marcus Aurelius article-article-body
On Wednesday the federal government handed down draft legislation that would allow the Reserve Bank of Australia (RBA) to regulate digital payment services such as Apple Pay and Google Pay.
If pas... |
23.10.2023 | ACCC wants your input on yet another Australia Post price increase | Source: Unsplash/Bundo Kim article-article-body
The Australian Competition and Consumer Commission (ACCC) has called on consumers and businesses to speak their minds about Australia Post’s draft proposal to increase its base postage rate.
A... |
23.10.2023 | ATO issues fresh scam warning as fake myGov SMS and email trick taxpayers | Source: ATO article-article-body
Scammers are inundating targets with fake messages asking them to provide their myGov details, the Australian Taxation Office (ATO) has revealed, while urging taxpayers to remail vigilant when completing the... |
23.10.2023 | Fake website scams: Gorman, Frankie Says Relax issue warnings over imitation sites | A photo from a genuine Gorman campaign. Source: Gorman article-article-body
Australian fashion label Gorman has once again warned customers to beware of imitation sites after scammers tricked buyers into purchasing items from a fake digital... |
17.10.2023 | Is Collaboration The Key To Aussie Tech Challenges? | Traditionally, companies and government organisations have attacked the challenges presented by IT individually. This has made sense, given that organisations that are successful at doing so then have a competitive advantage over others.
Bu... |
21.09.2023 | Why Do People Fall for Scams so Easily? Experts Provide Insights and Tips to Avoid Being a Victim | Jace Dela Cruz, Tech Times 21 September 2023, 07:09 am
In 2022, Australians grappled with a $3 billion loss to scams, surpassing previous records and equating to the expense of constructing three new hospitals. The Targeting Scams report fr... |
15.09.2023 | CompCom to probe adtech markets in digital media inquiry | The Competition Commission has gazetted the final terms of reference for an inquiry into media and digital platforms and the advertising technology (adtech) markets that connect buyers and sellers of digital ads.
The commission believes fea... |
13.09.2023 | Australian businesses urged to review contracts ahead of new penalties | The Australian Competition and Consumer Commission (ACCC) is urging all businesses to take immediate action by reviewing their standard form contracts ahead of sweeping changes to Australian Consumer Law.
The changes include substantial pen... |
14.08.2023 | Dell fined $6.5M after admitting it made overpriced monitors look discounted | Enlarge
Dell reader comments 59 with
Dell's Australia arm has been slapped with a $10 million AUD (about $6.49 million) fine for "making false and misleading representations on its website about discount prices for add-on computer moni... |
08.08.2023 | Australia’s Banking Industry Mulls Better Cross-Collaboration to Defeat Scam Epidemic | Scams have become big business in Australia, thanks to a lack of a standardized approach in addressing them. That is set to change, with the Australian Competition and Consumer Commission approving a move for the financial sector to share i... |
26.07.2023 | Meta firms fined in Australia over ‘Onavo Protect’ consumer protection breach | Remember Onavo? The Israeli mobile market intelligence company that Meta (aka Facebook) bought back in 2013 and used to power a free VPN/data management app which claimed to users it would help protect their privacy but did the opposite by ... |
26.07.2023 | Meta-Owned Companies Fined $13.5M by Australia for Allegedly Misleading Onavo VPN App | Jace Dela Cruz, Tech Times 26 July 2023, 08:07 am
Two Meta-owned companies, Facebook Israel and Onavo Inc., have been fined a total of AUS$20 million (~$13.5M) by Australia's Federal Court.
The penalty comes after an action brought by the A... |
10.07.2023 | ACCC investigates Australian data broker practices | The business practices and products of data brokers are set to be examined by the Australian Competition and Consumer Commission (ACCC) as part of an ongoing digital platform services inquiry.
Its eighth issues paper [pdf], released on Mond... |
06.07.2023 | NBN Co says price optimisation by providers is messing up its demand planning | NBN Co’s demand planning is being warped by unnatural movements of customers between speed tiers, as internet providers find inventive ways to save money.
These customer movements, which iTnews has reported on, can number hundreds of thousa... |
03.07.2023 | ACCC, ASIC 'fusion cell' to tackle investment scams | The newly established National Anti-Scam Centre has set up a taskforce - what it calls a 'fusion cell' - to target financial losses resulting from investment scams.
The centre officially launched this month to develop capability and data te... |
29.06.2023 | Launtel asks NBN Co to revisit higher upload plan prices | Launtel wants NBN Co to cut its prices on a handful of high-end services that have faster upload speeds, arguing they represent a missed revenue opportunity for the network operator.
CTO Damian Ivereigh made the suggestion in a submission t... |
28.06.2023 | NBN Co plan to axe national bandwidth pool finds little backing | A proposal by NBN Co to axe national bandwidth pooling in exchange for a cost cap on 50Mbps services has attracted little support from internet providers, who see it as a revenue grab and backwards step in negotiations.
Connectivity virtual... |
28.06.2023 | Optus accuses NBN Co of indefinitely delaying line remediation | Optus has accused NBN Co of indefinitely delaying remediation work for underperforming copper-based services, until the lines can be overbuilt via a mass upgrade program.
The telco cited open cases of two customers whose lines have underper... |
28.06.2023 | CBA seeks ecosystem approach to target scams | The Commonwealth Bank's head of blockhain has called for a “whole of ecosystem” approach to dealing with scams.
Sophie Gilder, who also leads the bank's digital assets work, said that consumer protection responsibilities don't only rest wit... |
13.06.2023 | Telstra, Optus fail to negotiate any service improvements with NBN Co | NBN Co has rejected all suggested improvements to service quality by Telstra and Optus in a commercially-negotiated process it lauds as successful.
The failure of closed-door negotiations for what goes into the wholesale broadband agreement... |
06.06.2023 | NBN Co offers price 'ceiling' for 50Mbps | NBN Co has offered to tweak its 50Mbps pricing so that heavy users can’t rack up excessive bandwidth bills that then have to be offset.
The company yesterday offered [pdf] to set “floor” - $50 - and “ceiling” - $55 - wholesale prices for 50... |
06.06.2023 | Dell in hot water for making shoppers think overpriced monitors were discounted | Enlarge
Daniel Acker/Bloomberg via Getty Images reader comments 44 with
Dell Technologies' Australia subsidiary misled online shoppers into thinking that adding a monitor to their purchase would get them a discount on the display, even thou... |
31.05.2023 | Regulated telco services put up for review | Nine regulated telecommunications services, mostly operating over Telstra’s legacy network, are to be reviewed by the ACCC to determine whether they require continued oversight in this way.
Services that the ACCC regulates are known as ‘dec... |
03.05.2023 | NBN Co asks ISPs to "manage" heavy 50Mbps users up to higher plans | NBN Co wants retail internet providers to more “actively manage” their customer bases and move the “heaviest” 50Mbps users up to higher-end plans.
Doing so would ease providers’ cost concerns, NBN Co said.
The network operator wants to avoi... |
02.05.2023 | NBN Co's planned price and service standards face rejection, again | The ACCC is set to reject another variation to the price and non-price terms that govern NBN Co’s existence.
Commissioner Anna Brakey said the ACCC “did not come to this draft decision lightly” - it has been considering the latest terms sin... |
28.04.2023 | More protections needed for small business and consumers on social, warns ACCC | The Australian Competition and Consumer Commission (ACCC) has painted a damning picture of social media in Australia. Its latest report reveals excessive data collection, unfair trading conditions and a prevalence of scams as the norm.
The ... |
17.04.2023 | Scammers stole more than $3 billion from Australians in 2022 | Aussies have lost a record $3.1 billion to financial scammers in 2022. However, the Australian Competition and Consumer Commission (ACCC) suggests the real figure is likely to be much higher with an estimated 30 per cent of scams going unre... |
17.04.2023 | Scam losses nearly doubled in 2022 | Losses to scams ballooned by 80 percent between 2021 and 2022, according to the Australian Competition and Consumer Commission.
In its latest targeting scams report [pdf], released today, the ACCC said based on the 500,000-plus analysed in ... |
11.04.2023 | CDR data quality targeted for extra ACCC attention | Australia's competition watchdog says the quality of data held by consumer data right holders will become a “priority area for compliance and enforcement activities”.
The possibility is flagged in a recent paper [pdf] analysing the results ... |
04.04.2023 | ANZ-Suncorp's digital dividend questioned by ACCC | ANZ Banking Group’s claimed digital and innovation benefits from a planned $4.9 billion buyout of Suncorp Bank are set to be tested further as the ACCC continues to examine the deal.
The group’s rationale for snapping up Suncorp Bank is par... |
27.03.2023 | 'Super Seafood' winners unveiled at the Sustainable Seafood Awards | ALDI, Austral and Mars Petcare awarded for their commitment to certified sustainable seafood.
SYDNEY, March 27, 2023 /PRNewswire/ -- The Marine Stewardship Council (MSC), an international non-profit on a mission to end overfishing by settin... |
13.03.2023 | NBN Co eyes "transient international airlines" as customers | NBN Co is exploring a possible expansion of the satellite mobility service it sells to airlines that could see it offered to international carriers, presumably as they enter Australian airspace.
The network operator flagged the “potential e... |
10.03.2023 | NBN Co sees its first-ever dip in active HFC services | NBN Co saw its total number of HFC subscribers fall by almost 5700 through the back of 2022, despite there being no obvious upgrade path or replacement option.
The losses account for a very small percentage of the HFC subscriber base - abou... |
08.03.2023 | ACCC tackles Big Tech's digital services sprawl | Australia's competition watchdog is set to examine the ever-expanding ecosystems of Google, Amazon, Apple, Facebook and Microsoft, and the extent to which they are locking up more of a consumer’s online activity.
The Australian Competition ... |
27.02.2023 | Optus predicts NBN Co's drive to 100Mbps will backfire | NBN Co’s plan to “coerce” users of its most popular 50Mbps tier onto 100Mbps services could backfire and lead to a mass downgrade to 25Mbps instead, Optus has said.
In a critique published on Friday [pdf], Optus said a planned price hike on... |
20.02.2023 | Swift Networks facing suit over mine camp comms | Swift Networks is alleged by the ACCC to have engaged in bid rigging and price fixing for technology infrastructure used in remote mining camps.
The ACCC has filed a Federal Court suit against Swift Networks, alleging the behaviour occured ... |
17.02.2023 | NBN Co wants 121,000 FTTN-P upgrades done by July | NBN Co is hoping to have 121,000 premises in the fibre-to-the-node footprint upgraded to full fibre by June 30, although it is unclear how closely the company is tracking against that target.
The company recently published numbers for the c... |
08.02.2023 | ING Bank systems upgrade could breach CDR rules | Two fintech industry groups are calling for the ACCC to intervene in an imminent systems upgrade at ING Bank.
FinTech Australia and the international group FDATA’s local chapter alleged in a joint statement that a planned swap-out of ING Ba... |
17.01.2023 | NBN Co shows upgrade trajectory for 50-to-100Mbps migration | NBN Co is hoping to almost double the number of subscribers it has on 100Mbps-plus plans in the next three years.
Much of this movement relies on narrowing the gap in price between its 50Mbps plans - currently the most popular - and 100Mbps... |
16.01.2023 | Future NBN 'price shock' weighs on ACCC | NBN Co must convince regulators that its broadband pricing won’t become “inefficiently high” from mid-2032 for its latest special access undertaking (SAU) variation to pass.
Late last week, the ACCC raised substantial concerns [pdf] with th... |
27.12.2022 | Telstra-TPG block relies heavily on redacted evidence | A decision to block a network and spectrum sharing deal between Telstra and TPG Telecom relies heavily on evidence not in the public domain.
Full reasons published by the ACCC after blocking the proposed Telstra-TPG Telecom tie-up last week... |
21.12.2022 | TPG Telecom predicts NBN 50Mbps and 100Mbps price convergence | TPG Telecom has predicted the cost of 50Mbps and 100Mbps services on the NBN could be the same within a year if a new pricing model is allowed to pass.
In a submission [pdf] published by the ACCC, TPG Telecom said that one effect of the cur... |
21.12.2022 | The logistics challenges to watch out for in 2023 | While the transport and logistics industries are expected to grow to approximately $171.9bn by 2023, Richard Thame, CEO of parcel delivery company Couriers Please says that, despite promising success and growth, external issues including in... |
16.12.2022 | NBN Co won't say how many premises got a fibre upgrade | NBN Co won’t say how many fibre lead-ins it has built in the first nine months of a multi-billon dollar network upgrade, making it hard to track the progress of the scheme.
Quarterly numbers on active services that are collected by the ACCC... |
15.12.2022 | NBN Co wants to lift 50Mbps prices but not service quality | NBN Co is unwilling to offer better service standards for 50Mbps users in exchange for a planned price rise, setting up a potential flashpoint in its industry negotiations.
The operator said it broadly does not want to create an expectation... |
14.12.2022 | NBN Co has high-use 'free-riders' in its sights | NBN Co has criticised users once again for buying plans that supposedly don’t fit their usage profiles, saying “high-data usage” customers on low-speed plans, in particular, “in effect ‘free-ride’” on its network.
Big downloaders have long ... |
08.12.2022 | NBN Co performance reporting to be tightened | The Australian Competition and Consumer Commission wants input into a record-keeping rule (RKR) covering NBN Co's network performance and service quality.
The competition regulator said the RKR is being developed both for NBN Co, and with a... |
06.12.2022 | Telstra courts trouble with upload speed cut for Belong 100Mbps NBN users | Telstra is facing court action over the mass-downgrade of 100Mbps NBN customers of its Belong brand to a service with lower upload speeds, allegedly without notice or compensation.
The Australian Competition and Consumer Commission (ACCC) a... |
01.12.2022 | NBN Co struggles to stack up for value against the competition | NBN Co says its fixed-line broadband services are increasingly seen by users as not providing value for money compared to alternatives.
The company said yesterday [pdf] that a survey it had commissioned and run over the past six years showe... |
01.12.2022 | NBN Co warns of copper network's mounting costs | NBN Co has made its strongest criticism of copper-based broadband yet, arguing it faces mounting operational and maintenance costs for premises it can’t switch over to fibre.
The network operator finally filed a revised 400-page special acc... |
29.11.2022 | Gorman issues scam warning to customers after websites appear pretending to sell its products | Australian fashion label Gorman has issued a warning on its Facebook page, urging customers not to be fooled by illegitimate scam websites pretending to sell genuine Gorman products.
The statement, which was posted on Gorman’s official Face... |
29.11.2022 | What is the 30% ‘Apple Tax’ and why is Elon Musk suddenly whining about it? | SpaceX founder Elon Musk had his Twitter account hacked last week.
In the latest ongoing Twitter Saga, Elon Musk is claiming that Apple is threatening to remove Twitter from its platform. He’s also just learned that Apple takes a 30% cut on... |
17.11.2022 | Optus had a chance to cut a deal with TPG, but missed it | TPG and Telstra have told the ACCC that Optus had the chance to negotiate a network-sharing or roaming deal with TPG, but chose not to.
In a submission [pdf] to the ACCC’s inquiry into the deal, the two carriers (via law firm Gilbert + Tobi... |
15.11.2022 | TPG Telecom says Optus agreement unlikely | TPG Telecom says it’s unlikely it could reach commercially agreeable terms with Optus for a regional roaming or active network sharing deal in the event that the TPG-Telstra tie-up is rejected.
The commentary calls into doubt a ‘plan B’ fir... |
11.11.2022 | ACCC wants digital platform consumer protection laws | Digital platforms like Facebook, Twitter, Instagram, Amazon and TikTok need to be subjected by law to mandatory dispute resolution, the Australian Competition and Consumer Commission has said.
As part of its ongoing digital platforms inquir... |
11.11.2022 | Telstra, Optus, TPG fined a combined $33.5 million | Telstra, Optus and TPG Telecom have been penalised a combined $33.5 million for making false or misleading representations to consumers regarding NBN internet speeds.
The Federal Court of Australia handed down the fines to the three telcos ... |
07.11.2022 | Telstra, TPG offer ACCC power to end network deal after eight years | Telstra and TPG have offered the ACCC the right to review - and potentially veto - their planned spectrum and network sharing arrangement inside the first eight years of operation, if it's found to cause competition issues.
TPG Telecom has ... |