Revolutionizing Healthcare: Infinitus and Salesforce Join Forces with Voice AI
June 28, 2025, 4:44 pm
Location: United States, California, San Francisco
Employees: 1001-5000
Founded date: 2006
Total raised: $227M
In the bustling world of healthcare, efficiency is the golden key. Every second counts. Enter Infinitus Systems Inc., a trailblazer in voice AI technology, which has recently expanded its partnership with Salesforce. This collaboration aims to transform the administrative landscape of healthcare, making it smoother and faster.
Imagine a world where healthcare professionals can focus on patient care rather than drowning in paperwork. Infinitus is making that dream a reality. With over 100 million minutes of healthcare conversations under its belt, Infinitus is not just a player; it’s a game-changer. The integration of Infinitus’s voice AI agents into Salesforce Health Cloud and Life Sciences Cloud is like adding a turbocharger to an already powerful engine.
This partnership allows healthcare organizations to automate complex administrative tasks. Think of it as having a personal assistant who never tires. Infinitus’s voice AI agents can handle high-volume phone calls, verifying coverage for drugs, pharmacy, and medical benefits. This means less time on hold and more time for what truly matters: patient care.
The capabilities are impressive. Currently available features include electronic pharmacy benefits verification and AI-generated call scripts. These tools empower healthcare teams to streamline their workflows. The upcoming features promise even more efficiency, such as out-of-the-box medical benefits verification through clearinghouses. This is like having a magic wand that simplifies the complex world of healthcare administration.
The benefits are clear. By integrating voice AI, healthcare organizations can reduce clinician burnout. No more navigating through tedious Interactive Voice Response (IVR) systems or waiting endlessly on hold. Infinitus’s FastTrack™ feature allows users to bypass these frustrating hurdles. It’s a direct route to the information they need, enabling them to serve more patients with less fatigue.
Infinitus’s AI agents are versatile. They can handle various tasks, from verifying major medical benefits to following up on prior authorizations. This flexibility is crucial in a field where every detail matters. The ability to automate these processes means that healthcare professionals can dedicate their time to patient interactions rather than administrative drudgery.
The integration is seamless. Organizations can launch voice AI calls directly from Salesforce, whether they are just starting their AI journey or are well on their way. This adaptability is vital in today’s fast-paced healthcare environment. Infinitus meets organizations where they are, providing scalable solutions that enhance operational efficiency without causing disruption.
Real-time updates are another significant advantage. Verified information is automatically updated in Salesforce, offering near-instant visibility into patient coverage. This feature is like having a crystal ball, allowing healthcare teams to make informed decisions quickly. The result? Faster access to care for patients and a smoother experience for healthcare providers.
The partnership between Infinitus and Salesforce is a testament to innovation in healthcare. It highlights a shared commitment to reducing administrative barriers and improving patient outcomes. By embedding intelligent automation into existing systems, organizations can transform complex workflows into streamlined interactions. This is not just about technology; it’s about enhancing the human experience in healthcare.
As the healthcare landscape continues to evolve, the need for efficient solutions becomes more pressing. Infinitus and Salesforce are at the forefront of this transformation. Their collaboration is not just a trend; it’s a necessary evolution in how healthcare operates. The integration of voice AI is paving the way for a future where administrative tasks are automated, allowing healthcare professionals to focus on what they do best: caring for patients.
In conclusion, the partnership between Infinitus and Salesforce is a beacon of hope in the healthcare industry. It promises to alleviate the burdens of administrative tasks, reduce clinician burnout, and ultimately improve patient care. As voice AI technology continues to advance, we can expect even more innovative solutions to emerge. The future of healthcare is bright, and with partners like Infinitus and Salesforce leading the charge, it’s a future worth looking forward to.
Healthcare is a complex puzzle, and Infinitus is providing the pieces needed to complete it. With every call made by their AI agents, they are not just verifying benefits; they are enhancing lives. This partnership is a reminder that technology, when used wisely, can be a powerful ally in the quest for better healthcare.
Imagine a world where healthcare professionals can focus on patient care rather than drowning in paperwork. Infinitus is making that dream a reality. With over 100 million minutes of healthcare conversations under its belt, Infinitus is not just a player; it’s a game-changer. The integration of Infinitus’s voice AI agents into Salesforce Health Cloud and Life Sciences Cloud is like adding a turbocharger to an already powerful engine.
This partnership allows healthcare organizations to automate complex administrative tasks. Think of it as having a personal assistant who never tires. Infinitus’s voice AI agents can handle high-volume phone calls, verifying coverage for drugs, pharmacy, and medical benefits. This means less time on hold and more time for what truly matters: patient care.
The capabilities are impressive. Currently available features include electronic pharmacy benefits verification and AI-generated call scripts. These tools empower healthcare teams to streamline their workflows. The upcoming features promise even more efficiency, such as out-of-the-box medical benefits verification through clearinghouses. This is like having a magic wand that simplifies the complex world of healthcare administration.
The benefits are clear. By integrating voice AI, healthcare organizations can reduce clinician burnout. No more navigating through tedious Interactive Voice Response (IVR) systems or waiting endlessly on hold. Infinitus’s FastTrack™ feature allows users to bypass these frustrating hurdles. It’s a direct route to the information they need, enabling them to serve more patients with less fatigue.
Infinitus’s AI agents are versatile. They can handle various tasks, from verifying major medical benefits to following up on prior authorizations. This flexibility is crucial in a field where every detail matters. The ability to automate these processes means that healthcare professionals can dedicate their time to patient interactions rather than administrative drudgery.
The integration is seamless. Organizations can launch voice AI calls directly from Salesforce, whether they are just starting their AI journey or are well on their way. This adaptability is vital in today’s fast-paced healthcare environment. Infinitus meets organizations where they are, providing scalable solutions that enhance operational efficiency without causing disruption.
Real-time updates are another significant advantage. Verified information is automatically updated in Salesforce, offering near-instant visibility into patient coverage. This feature is like having a crystal ball, allowing healthcare teams to make informed decisions quickly. The result? Faster access to care for patients and a smoother experience for healthcare providers.
The partnership between Infinitus and Salesforce is a testament to innovation in healthcare. It highlights a shared commitment to reducing administrative barriers and improving patient outcomes. By embedding intelligent automation into existing systems, organizations can transform complex workflows into streamlined interactions. This is not just about technology; it’s about enhancing the human experience in healthcare.
As the healthcare landscape continues to evolve, the need for efficient solutions becomes more pressing. Infinitus and Salesforce are at the forefront of this transformation. Their collaboration is not just a trend; it’s a necessary evolution in how healthcare operates. The integration of voice AI is paving the way for a future where administrative tasks are automated, allowing healthcare professionals to focus on what they do best: caring for patients.
In conclusion, the partnership between Infinitus and Salesforce is a beacon of hope in the healthcare industry. It promises to alleviate the burdens of administrative tasks, reduce clinician burnout, and ultimately improve patient care. As voice AI technology continues to advance, we can expect even more innovative solutions to emerge. The future of healthcare is bright, and with partners like Infinitus and Salesforce leading the charge, it’s a future worth looking forward to.
Healthcare is a complex puzzle, and Infinitus is providing the pieces needed to complete it. With every call made by their AI agents, they are not just verifying benefits; they are enhancing lives. This partnership is a reminder that technology, when used wisely, can be a powerful ally in the quest for better healthcare.