Empathy's $72 Million Series C: A New Dawn for Bereavement Support
June 3, 2025, 3:33 pm
In a world where loss is inevitable, Empathy emerges as a beacon of hope. The New York City-based company recently secured $72 million in Series C funding, led by Adams Street Partners. This significant investment brings the total capital raised to $162 million. The goal? To revolutionize how we manage life's toughest moments.
Empathy is not just a tech company; it’s a lifeline. It specializes in bereavement support and legacy planning, offering tools that help individuals navigate the murky waters of loss. With over 45 million policyholders in North America, Empathy has become a trusted partner for life insurance carriers, handling one in five life insurance claims beyond the payout. This isn’t just about money; it’s about emotional support during some of life’s hardest times.
The recent funding round attracted a diverse group of investors, including General Catalyst, Index Ventures, and Allianz Life Ventures. These firms share a vision: to reshape cultural standards around access to support. They understand that grief is universal, yet the conversation around it remains stigmatized. Empathy aims to change that narrative.
With the new funds, Empathy plans to expand its operations and reach. The company recently launched Empathy LifeVault™, a platform that allows users to create and securely store legally binding estate plans and essential documents in minutes. This innovation is a game-changer. It simplifies a complex process, making it accessible to everyone.
Empathy’s journey began in 2021, and since then, it has alleviated the logistical and emotional burdens for millions. The company partners with over 1,000 employers and renowned financial institutions, ensuring that support is available when it’s needed most. In just four months, seven million individuals gained access to LifeVault through partnerships with companies like Aflac and New York Life. This rapid growth highlights the pressing need for such services.
AI plays a crucial role in Empathy’s operations. It enhances the Care Team’s speed and accuracy, providing real-time insights and guidance. However, the human touch remains central to Empathy’s mission. Technology is a tool, not a replacement. The company understands that empathy cannot be automated; it must be felt.
Empathy is available across North America, partnering with eight of the top ten U.S. life insurers. It also supports comprehensive employee bereavement benefits for Fortune 500 companies. This widespread reach is vital. It ensures that when families face loss, they have access to the resources they need.
The company is not just about business; it’s about societal change. Empathy raises awareness of the stigma surrounding loss and aims to foster open conversations. It recognizes that everyone will encounter moments that are financially, logistically, and emotionally taxing. By addressing these challenges, Empathy is not just providing a service; it’s leading a cultural shift.
The formation of the Empathy Alliance is another step forward. This coalition of market leaders is dedicated to funding innovation that propels the industry forward. It’s a collective effort to ensure that support is not just a luxury but a standard.
As Empathy continues to grow, it remains committed to expanding its support ecosystem. The company aims to encompass more modes of care, ensuring that families have access to the help they need during life’s most difficult moments. This commitment is not just about business growth; it’s about making a difference.
In a world that often shies away from discussing loss, Empathy stands firm. It embraces the tough conversations and provides the tools necessary to navigate them. The recent funding is not just a financial boost; it’s a validation of the need for compassionate support.
Empathy’s journey is just beginning. With each step, it redefines what it means to support families in their toughest times. The company is not just changing the industry; it’s changing lives. As it moves forward, it carries with it the hopes and dreams of millions seeking solace in their darkest hours.
In conclusion, Empathy’s $72 million Series C funding is more than a financial milestone. It’s a testament to the power of compassion in technology. As the company expands its reach and capabilities, it paves the way for a future where support is accessible, stigma-free, and rooted in understanding. Empathy is not just a name; it’s a promise. A promise to be there when it matters most.
Empathy is not just a tech company; it’s a lifeline. It specializes in bereavement support and legacy planning, offering tools that help individuals navigate the murky waters of loss. With over 45 million policyholders in North America, Empathy has become a trusted partner for life insurance carriers, handling one in five life insurance claims beyond the payout. This isn’t just about money; it’s about emotional support during some of life’s hardest times.
The recent funding round attracted a diverse group of investors, including General Catalyst, Index Ventures, and Allianz Life Ventures. These firms share a vision: to reshape cultural standards around access to support. They understand that grief is universal, yet the conversation around it remains stigmatized. Empathy aims to change that narrative.
With the new funds, Empathy plans to expand its operations and reach. The company recently launched Empathy LifeVault™, a platform that allows users to create and securely store legally binding estate plans and essential documents in minutes. This innovation is a game-changer. It simplifies a complex process, making it accessible to everyone.
Empathy’s journey began in 2021, and since then, it has alleviated the logistical and emotional burdens for millions. The company partners with over 1,000 employers and renowned financial institutions, ensuring that support is available when it’s needed most. In just four months, seven million individuals gained access to LifeVault through partnerships with companies like Aflac and New York Life. This rapid growth highlights the pressing need for such services.
AI plays a crucial role in Empathy’s operations. It enhances the Care Team’s speed and accuracy, providing real-time insights and guidance. However, the human touch remains central to Empathy’s mission. Technology is a tool, not a replacement. The company understands that empathy cannot be automated; it must be felt.
Empathy is available across North America, partnering with eight of the top ten U.S. life insurers. It also supports comprehensive employee bereavement benefits for Fortune 500 companies. This widespread reach is vital. It ensures that when families face loss, they have access to the resources they need.
The company is not just about business; it’s about societal change. Empathy raises awareness of the stigma surrounding loss and aims to foster open conversations. It recognizes that everyone will encounter moments that are financially, logistically, and emotionally taxing. By addressing these challenges, Empathy is not just providing a service; it’s leading a cultural shift.
The formation of the Empathy Alliance is another step forward. This coalition of market leaders is dedicated to funding innovation that propels the industry forward. It’s a collective effort to ensure that support is not just a luxury but a standard.
As Empathy continues to grow, it remains committed to expanding its support ecosystem. The company aims to encompass more modes of care, ensuring that families have access to the help they need during life’s most difficult moments. This commitment is not just about business growth; it’s about making a difference.
In a world that often shies away from discussing loss, Empathy stands firm. It embraces the tough conversations and provides the tools necessary to navigate them. The recent funding is not just a financial boost; it’s a validation of the need for compassionate support.
Empathy’s journey is just beginning. With each step, it redefines what it means to support families in their toughest times. The company is not just changing the industry; it’s changing lives. As it moves forward, it carries with it the hopes and dreams of millions seeking solace in their darkest hours.
In conclusion, Empathy’s $72 million Series C funding is more than a financial milestone. It’s a testament to the power of compassion in technology. As the company expands its reach and capabilities, it paves the way for a future where support is accessible, stigma-free, and rooted in understanding. Empathy is not just a name; it’s a promise. A promise to be there when it matters most.