South Africa's Mobile Landscape: A Tug of War for Spectrum and MVNO Dominance

May 20, 2025, 4:34 am
Telkom
Employees: 10001+
Founded date: 1991
In the vast expanse of South Africa's telecommunications sector, two key players are vying for supremacy: Mobile Virtual Network Operators (MVNOs) and the race for spectrum. Each has its own set of challenges and opportunities, painting a complex picture of the mobile landscape.

Cell C, a major player in the market, is making waves with its commitment to MVNOs. Under the leadership of CEO Jorge Mendes, the company has carved out a niche as a supportive platform for brands like Capitec Connect and Shoprite K’Nect Mobile. This strategy is not just a defensive maneuver; it’s a calculated offensive. Mendes sees MVNOs as critical to Cell C’s turnaround, positioning the company as a home for these virtual operators.

The rise of MVNOs in South Africa is akin to a flourishing garden. Brands traditionally outside telecommunications are now planting seeds in this fertile ground. Banks and retailers are recognizing the value of offering mobile services, enhancing customer loyalty and engagement. For Cell C, this is not merely a side hustle; it’s a profitable venture. Mendes claims that the profit margins from MVNOs are comparable, if not better, than those from direct retail sales.

This is a game of chess, where each move counts. By providing a platform for MVNOs, Cell C reduces its own costs associated with direct sales. The expenses tied to producing SIM cards, marketing, and distribution can weigh heavily on a network operator. In contrast, MVNOs allow Cell C to leverage existing infrastructure while minimizing overhead.

But the competition is fierce. Major players like MTN and Vodacom are not sitting idle. They have entered the MVNO space, intensifying the battle for market share. Yet, Mendes remains resolute. He has no intention of relinquishing Cell C’s leadership in this arena. The MVNO market is a massive opportunity, and Cell C is poised to capitalize on it.

Meanwhile, the spectrum auction of 2022 has set the stage for another layer of complexity. South Africa, despite its hefty spending, remains one of the most cost-effective regions for mobile spectrum. The GSMA’s report reveals that while global costs surged, South Africa’s cost-to-revenue ratio for spectrum acquisition doubled but remains low compared to other countries. This paradox is intriguing.

Vodacom and MTN emerged as the biggest spenders in the auction, investing billions. Yet, the return on investment is dwindling. Operators are getting less bang for their buck as the average revenue per user declines. This is a double-edged sword. While consumers benefit from lower prices, operators face a tightening grip on their margins.

The landscape is shifting. As data services cannibalize traditional voice services, operators find themselves in a bind. They need more spectrum to support the growing demand for data, yet the returns are diminishing. This is where the rubber meets the road. The cost of spectrum is not just a number; it’s a determinant of network expansion and service quality.

5G technology looms on the horizon, demanding even more spectrum and infrastructure. Operators in developed markets are grappling with the costs of rolling out 5G networks. South African operators, however, are hesitant to make the leap. The existing 4G networks sufficiently meet consumer needs, making it challenging to justify the transition to 5G.

Regulators play a pivotal role in this narrative. The GSMA emphasizes the need for appropriate spectrum pricing to encourage network expansion. If prices are set too high, operators may hesitate to invest in upgrades, leading to underdeveloped networks. This is a cautionary tale for regulators. The balance between revenue generation and fostering a competitive market is delicate.

As Cell C focuses on its post-paid contract business and enterprise services, the stakes are high. The company is set to launch commercial 5G propositions, partnering with Vodacom and engaging in ongoing talks with MTN. This strategic pivot could redefine its market position.

The future of South Africa’s mobile landscape hinges on these dynamics. MVNOs are reshaping the market, providing consumers with more choices and competitive pricing. At the same time, the spectrum auction results reveal a complex interplay of costs and revenues that could stifle growth if not managed wisely.

In this tug of war, the winners will be those who adapt swiftly. Cell C’s commitment to MVNOs and its strategic focus on 5G could set it apart. Meanwhile, the broader implications of spectrum pricing will resonate throughout the industry.

As the dust settles, one thing is clear: South Africa’s telecommunications sector is at a crossroads. The choices made today will shape the future of connectivity in the region. The battle for MVNO dominance and the quest for cost-effective spectrum will define the next chapter in this unfolding story. The stakes are high, and the players are ready.