The Rise of ROH: Transforming Hospitality Payments
April 26, 2025, 4:34 pm
Location: United States, Maryland, North Bethesda
Employees: 10001+
Founded date: 1965
Total raised: $251K
In the bustling heart of New York City, a revolution is brewing in the hospitality industry. ROH, a payments management platform, has just secured $9.2 million in funding. This isn’t just a financial boost; it’s a lifeline for hotels navigating the complex world of payments.
Led by Jess Conroy, ROH is on a mission to streamline payment processes for hotels. Think of it as a conductor orchestrating a symphony of transactions. Each note—contracts, invoices, payments—plays a crucial role in the harmony of hotel operations. With this new funding, ROH aims to expand its platform and enhance its capabilities.
The company’s platform offers end-to-end visibility into the payment lifecycle. It’s like having a GPS for financial transactions. Hotels can track every dollar, from the moment a guest books a room to the final payment. This transparency reduces friction and boosts conversion rates.
ROH’s technology is not just about tracking payments; it’s about transforming how hotels operate. The platform automates manual workflows, making processes like receipt sending and refund management seamless. Imagine a world where hotel staff can focus on guest experiences instead of drowning in paperwork. That’s the future ROH is building.
In 2024, ROH managed nearly a quarter billion dollars in invoices. That’s a staggering amount. It shows the trust hotels place in this platform. The proprietary AI application launched last year is a game-changer. It automatically ingests files from property management systems, leading to a 523 percent increase in bookings based on executed contracts. This isn’t just growth; it’s a seismic shift in how hotels can leverage technology.
ROH’s clientele reads like a who’s who of the hospitality industry. From Loews Hotels & Co to Marriott International, these partnerships underscore ROH’s credibility. Each hotel group represents a unique challenge, and ROH is ready to tackle them head-on.
The funding round was led by Highgate Technology Ventures and Acrew Capital. With new board members from these firms, ROH is poised for strategic growth. Their expertise will guide ROH as it navigates the competitive landscape of hospitality technology.
But why is this funding so crucial now? The hospitality industry is evolving. Guests expect seamless experiences, and hotels must adapt. ROH’s platform is not just a tool; it’s a necessity. As hotels face increasing operational costs and competition, efficient payment management can be the difference between success and failure.
In a world where every second counts, ROH is the stopwatch. It helps hotels save time and money. By simplifying payment processes, hotels can redirect resources to enhance guest experiences. This is not just about technology; it’s about creating memorable stays.
The hospitality industry is notorious for its challenges. Chargebacks, disputes, and compliance issues can overwhelm even the most seasoned professionals. ROH’s platform simplifies these complexities. It offers tools to manage chargebacks and disputes effectively, turning potential headaches into manageable tasks.
As ROH continues to grow, its impact on the hospitality industry will be profound. The company is not just providing a service; it’s redefining how hotels think about payments. It’s about creating a culture of efficiency and transparency.
The future looks bright for ROH. With the backing of investors and a clear vision, the company is set to expand its reach. The hospitality industry is ripe for innovation, and ROH is at the forefront.
In conclusion, ROH is more than a payments management platform. It’s a catalyst for change in the hospitality industry. With its recent funding, ROH is ready to lead the charge. The journey ahead is filled with opportunities, and ROH is poised to seize them. The hospitality landscape is changing, and ROH is driving that change.
As the company grows, it will continue to shape the future of payments in hospitality. The road ahead is paved with potential, and ROH is ready to navigate it. The industry is watching, and the stakes are high. In the world of hospitality, ROH is not just participating; it’s leading the way.
Led by Jess Conroy, ROH is on a mission to streamline payment processes for hotels. Think of it as a conductor orchestrating a symphony of transactions. Each note—contracts, invoices, payments—plays a crucial role in the harmony of hotel operations. With this new funding, ROH aims to expand its platform and enhance its capabilities.
The company’s platform offers end-to-end visibility into the payment lifecycle. It’s like having a GPS for financial transactions. Hotels can track every dollar, from the moment a guest books a room to the final payment. This transparency reduces friction and boosts conversion rates.
ROH’s technology is not just about tracking payments; it’s about transforming how hotels operate. The platform automates manual workflows, making processes like receipt sending and refund management seamless. Imagine a world where hotel staff can focus on guest experiences instead of drowning in paperwork. That’s the future ROH is building.
In 2024, ROH managed nearly a quarter billion dollars in invoices. That’s a staggering amount. It shows the trust hotels place in this platform. The proprietary AI application launched last year is a game-changer. It automatically ingests files from property management systems, leading to a 523 percent increase in bookings based on executed contracts. This isn’t just growth; it’s a seismic shift in how hotels can leverage technology.
ROH’s clientele reads like a who’s who of the hospitality industry. From Loews Hotels & Co to Marriott International, these partnerships underscore ROH’s credibility. Each hotel group represents a unique challenge, and ROH is ready to tackle them head-on.
The funding round was led by Highgate Technology Ventures and Acrew Capital. With new board members from these firms, ROH is poised for strategic growth. Their expertise will guide ROH as it navigates the competitive landscape of hospitality technology.
But why is this funding so crucial now? The hospitality industry is evolving. Guests expect seamless experiences, and hotels must adapt. ROH’s platform is not just a tool; it’s a necessity. As hotels face increasing operational costs and competition, efficient payment management can be the difference between success and failure.
In a world where every second counts, ROH is the stopwatch. It helps hotels save time and money. By simplifying payment processes, hotels can redirect resources to enhance guest experiences. This is not just about technology; it’s about creating memorable stays.
The hospitality industry is notorious for its challenges. Chargebacks, disputes, and compliance issues can overwhelm even the most seasoned professionals. ROH’s platform simplifies these complexities. It offers tools to manage chargebacks and disputes effectively, turning potential headaches into manageable tasks.
As ROH continues to grow, its impact on the hospitality industry will be profound. The company is not just providing a service; it’s redefining how hotels think about payments. It’s about creating a culture of efficiency and transparency.
The future looks bright for ROH. With the backing of investors and a clear vision, the company is set to expand its reach. The hospitality industry is ripe for innovation, and ROH is at the forefront.
In conclusion, ROH is more than a payments management platform. It’s a catalyst for change in the hospitality industry. With its recent funding, ROH is ready to lead the charge. The journey ahead is filled with opportunities, and ROH is poised to seize them. The hospitality landscape is changing, and ROH is driving that change.
As the company grows, it will continue to shape the future of payments in hospitality. The road ahead is paved with potential, and ROH is ready to navigate it. The industry is watching, and the stakes are high. In the world of hospitality, ROH is not just participating; it’s leading the way.