ROH: The Payment Revolution in Hospitality
April 26, 2025, 4:34 pm
Location: United States, Maryland, North Bethesda
Employees: 10001+
Founded date: 1965
Total raised: $251K
In the bustling heart of New York City, a quiet revolution is brewing in the hospitality industry. ROH, a payments management platform, has just secured $9.2 million in funding. This isn’t just a financial boost; it’s a lifeline for hotels grappling with the complexities of payment processing.
Led by CEO Jess Conroy, ROH is on a mission to simplify the payment lifecycle for hotels. Think of it as a conductor orchestrating a symphony of transactions. With this new funding, ROH aims to expand its platform and enhance its capabilities. The goal? To process the continuous flow of data from contracts, invoices, payments, and more.
The hospitality industry is notorious for its inefficiencies. Payments can be a tangled web of invoices and receipts. ROH cuts through this chaos. Its platform offers end-to-end visibility, streamlining processes and reducing friction. This means faster transactions and happier customers.
The company’s innovative approach has already shown results. In 2024, ROH managed nearly a quarter billion dollars in invoices. That’s a staggering amount, showcasing the trust hotels place in this platform. But it doesn’t stop there. ROH’s proprietary AI application, launched last year, has transformed the game. It automatically ingests files from property management systems, resulting in a 523% increase in automatically generated bookings. This is not just growth; it’s a seismic shift in how hotels operate.
ROH’s clientele reads like a who’s who of the hospitality world. From Loews Hotels & Co to Marriott International, the platform is making waves. These partnerships are not just about numbers; they represent a collective push towards modernization in an industry that has often lagged behind.
The funding round was led by Highgate Technology Ventures and Acrew Capital. With these new investors, ROH is not just gaining capital; it’s gaining expertise. Raja Goel and Kurien Jacob from Highgate, along with John Gardner from Acrew, will join ROH’s Board of Directors. Their insights will be invaluable as ROH navigates its next phase of growth.
The hospitality industry is evolving. Guests expect seamless experiences, and payment processes are a crucial part of that. ROH is stepping up to meet these expectations. By automating manual workflows, the platform allows hotel staff to focus on what truly matters: guest satisfaction.
Compliance is another critical area where ROH shines. The platform helps hotels stay in line with card network rules and safe harbor protections. This reduces the risk of chargebacks and disputes, which can be a headache for any hotelier.
As the world becomes increasingly digital, the need for robust payment solutions grows. ROH is at the forefront of this shift. The company’s technology not only simplifies payments but also enhances security. In an age where data breaches are all too common, ROH’s commitment to safeguarding information is a significant selling point.
Looking ahead, ROH’s future appears bright. The hospitality industry is ripe for disruption, and ROH is poised to lead the charge. With the new funding, the company plans to accelerate its platform expansion. This means more features, more integrations, and ultimately, more satisfied customers.
The landscape of hospitality is changing. Guests are no longer just looking for a place to stay; they want an experience. Payment processes are a part of that experience. ROH understands this and is committed to making transactions as smooth as possible.
In a world where every second counts, ROH is a beacon of efficiency. The company’s focus on automation and visibility is a game-changer. It allows hotels to operate more effectively, freeing up resources to enhance guest experiences.
As ROH continues to grow, it will undoubtedly face challenges. The competition in the payments space is fierce. However, with its innovative technology and strong partnerships, ROH is well-equipped to navigate these waters.
In conclusion, ROH is not just a payments management platform; it’s a catalyst for change in the hospitality industry. With its recent funding, the company is set to expand its reach and capabilities. The future of hotel payments is here, and it’s looking brighter than ever.
As the hospitality industry embraces this digital transformation, ROH stands ready to lead the way. The journey has just begun, and the possibilities are endless. The stage is set for ROH to redefine how hotels handle payments, making the process as seamless as a well-timed symphony.
Led by CEO Jess Conroy, ROH is on a mission to simplify the payment lifecycle for hotels. Think of it as a conductor orchestrating a symphony of transactions. With this new funding, ROH aims to expand its platform and enhance its capabilities. The goal? To process the continuous flow of data from contracts, invoices, payments, and more.
The hospitality industry is notorious for its inefficiencies. Payments can be a tangled web of invoices and receipts. ROH cuts through this chaos. Its platform offers end-to-end visibility, streamlining processes and reducing friction. This means faster transactions and happier customers.
The company’s innovative approach has already shown results. In 2024, ROH managed nearly a quarter billion dollars in invoices. That’s a staggering amount, showcasing the trust hotels place in this platform. But it doesn’t stop there. ROH’s proprietary AI application, launched last year, has transformed the game. It automatically ingests files from property management systems, resulting in a 523% increase in automatically generated bookings. This is not just growth; it’s a seismic shift in how hotels operate.
ROH’s clientele reads like a who’s who of the hospitality world. From Loews Hotels & Co to Marriott International, the platform is making waves. These partnerships are not just about numbers; they represent a collective push towards modernization in an industry that has often lagged behind.
The funding round was led by Highgate Technology Ventures and Acrew Capital. With these new investors, ROH is not just gaining capital; it’s gaining expertise. Raja Goel and Kurien Jacob from Highgate, along with John Gardner from Acrew, will join ROH’s Board of Directors. Their insights will be invaluable as ROH navigates its next phase of growth.
The hospitality industry is evolving. Guests expect seamless experiences, and payment processes are a crucial part of that. ROH is stepping up to meet these expectations. By automating manual workflows, the platform allows hotel staff to focus on what truly matters: guest satisfaction.
Compliance is another critical area where ROH shines. The platform helps hotels stay in line with card network rules and safe harbor protections. This reduces the risk of chargebacks and disputes, which can be a headache for any hotelier.
As the world becomes increasingly digital, the need for robust payment solutions grows. ROH is at the forefront of this shift. The company’s technology not only simplifies payments but also enhances security. In an age where data breaches are all too common, ROH’s commitment to safeguarding information is a significant selling point.
Looking ahead, ROH’s future appears bright. The hospitality industry is ripe for disruption, and ROH is poised to lead the charge. With the new funding, the company plans to accelerate its platform expansion. This means more features, more integrations, and ultimately, more satisfied customers.
The landscape of hospitality is changing. Guests are no longer just looking for a place to stay; they want an experience. Payment processes are a part of that experience. ROH understands this and is committed to making transactions as smooth as possible.
In a world where every second counts, ROH is a beacon of efficiency. The company’s focus on automation and visibility is a game-changer. It allows hotels to operate more effectively, freeing up resources to enhance guest experiences.
As ROH continues to grow, it will undoubtedly face challenges. The competition in the payments space is fierce. However, with its innovative technology and strong partnerships, ROH is well-equipped to navigate these waters.
In conclusion, ROH is not just a payments management platform; it’s a catalyst for change in the hospitality industry. With its recent funding, the company is set to expand its reach and capabilities. The future of hotel payments is here, and it’s looking brighter than ever.
As the hospitality industry embraces this digital transformation, ROH stands ready to lead the way. The journey has just begun, and the possibilities are endless. The stage is set for ROH to redefine how hotels handle payments, making the process as seamless as a well-timed symphony.