The Pulse of Healthcare Technology: 2025 Best in KLAS Awards Unveiled
February 7, 2025, 4:23 pm
The healthcare technology landscape is a bustling marketplace. It’s a realm where innovation meets necessity. The 2025 Best in KLAS Awards shine a spotlight on the leaders in this field. KLAS Research, a trusted name in healthcare IT evaluation, has released its annual report. This year, it highlights the companies that have risen above the rest, showcasing their commitment to excellence.
Epic Systems continues to reign supreme. For the fifteenth consecutive year, it has claimed the title of the top Overall Health System Suite. Epic’s dominance in the Electronic Health Record (EHR) market is akin to a seasoned captain steering a ship through turbulent waters. Its software solutions are the compass guiding healthcare providers toward better patient outcomes.
athenahealth is another name that echoes through the halls of healthcare innovation. It has secured the Overall Independent Physician Practice Suite award for the second year running. This achievement reflects its robust presence in the ambulatory market. Like a reliable friend, athenahealth supports independent practices with its cloud-based solutions, ensuring they thrive in a competitive environment.
Chartis has made waves this year, being named the top Overall IT Services Firm for the first time. This recognition underscores its expertise in healthcare management consulting and IT services. Chartis is like a skilled architect, designing frameworks that help healthcare organizations build stronger foundations.
Evergreen Healthcare Partners has also carved its niche. It earned the top Overall Implementation Services Firm award for the second consecutive year. This accolade highlights its unwavering commitment to excellence in EHR implementation. Evergreen is the gardener, nurturing the growth of healthcare systems through effective integration.
The report doesn’t just celebrate the giants. It also recognizes the underdogs that have shown remarkable improvement. AGFA HealthCare’s Enterprise Imaging VNA won the Best in KLAS award for Vendor Neutral Archive, with a notable 17% increase in customer satisfaction. This is a testament to AGFA’s ability to adapt and evolve, much like a chameleon blending into its environment.
Inovalon Converged Quality also saw a significant boost, achieving a 17% increase in its overall performance score. This improvement is driven by enhanced customer service and system performance. Inovalon is like a diligent student, constantly learning and refining its approach to meet the needs of its clients.
nimble solutions, formerly known as National Medical Billing Services, experienced a staggering 28% increase in client satisfaction with its EHR-agnostic ambulatory revenue cycle management services. This transformation showcases nimble’s agility in responding to market demands, much like a dancer effortlessly changing rhythm.
Clearwater, known for its security and privacy managed services, reported a 14% increase in client satisfaction. In a world where data breaches loom large, Clearwater acts as a vigilant guardian, ensuring that sensitive information remains protected.
The Best in KLAS awards also delve into specific categories, recognizing excellence across various segments. Inpatient clinical care saw Epic once again dominate with its EpicCare Inpatient EHR/Resolute Hospital Billing solution. This software is the backbone of many hospitals, streamlining operations and enhancing patient care.
For ambulatory care, athenahealth’s athenaClinicals emerged victorious in the Independent category. Its user-friendly interface and comprehensive features make it a favorite among independent practices. Epic also claimed the title for Health System Owned ambulatory EHR, reinforcing its versatility across different healthcare settings.
The awards extend to specialized solutions as well. Nextech’s IntelleChartPRO EHR won in the Ambulatory Ophthalmology Solutions category, while PCC took the prize for Ambulatory Pediatric Solutions. These niche solutions are vital, addressing the unique needs of specific patient populations.
Revenue cycle management is another critical area recognized in the awards. Lyric, a rising star, won the Best in KLAS for Pre-Payment Accuracy and Integrity Solutions. With an impressive overall performance score of 87.9, Lyric has transformed payment accuracy in healthcare. Its technology-driven solutions are like a finely tuned engine, driving efficiency and reducing waste.
Lyric’s success is rooted in its commitment to customer collaboration. The company has refined its strategy, ensuring that it meets the evolving needs of its clients. This dedication to building trust and loyalty is a cornerstone of its operations.
The KLAS awards are not just about recognition; they reflect the pulse of the healthcare technology industry. They highlight the importance of innovation, customer satisfaction, and the relentless pursuit of excellence. Each winner is a beacon of hope, inspiring others to reach new heights.
As the healthcare landscape continues to evolve, these awards serve as a reminder of the vital role technology plays in improving patient care. The winners are not just companies; they are partners in the journey toward a healthier future. Their achievements resonate throughout the industry, encouraging others to innovate and excel.
In conclusion, the 2025 Best in KLAS Awards illuminate the path forward for healthcare technology. They celebrate the champions who are shaping the future of healthcare. As we look ahead, one thing is clear: the pursuit of excellence in healthcare technology is a journey, not a destination. And with each passing year, the industry moves closer to its goal of delivering outstanding care to patients everywhere.
Epic Systems continues to reign supreme. For the fifteenth consecutive year, it has claimed the title of the top Overall Health System Suite. Epic’s dominance in the Electronic Health Record (EHR) market is akin to a seasoned captain steering a ship through turbulent waters. Its software solutions are the compass guiding healthcare providers toward better patient outcomes.
athenahealth is another name that echoes through the halls of healthcare innovation. It has secured the Overall Independent Physician Practice Suite award for the second year running. This achievement reflects its robust presence in the ambulatory market. Like a reliable friend, athenahealth supports independent practices with its cloud-based solutions, ensuring they thrive in a competitive environment.
Chartis has made waves this year, being named the top Overall IT Services Firm for the first time. This recognition underscores its expertise in healthcare management consulting and IT services. Chartis is like a skilled architect, designing frameworks that help healthcare organizations build stronger foundations.
Evergreen Healthcare Partners has also carved its niche. It earned the top Overall Implementation Services Firm award for the second consecutive year. This accolade highlights its unwavering commitment to excellence in EHR implementation. Evergreen is the gardener, nurturing the growth of healthcare systems through effective integration.
The report doesn’t just celebrate the giants. It also recognizes the underdogs that have shown remarkable improvement. AGFA HealthCare’s Enterprise Imaging VNA won the Best in KLAS award for Vendor Neutral Archive, with a notable 17% increase in customer satisfaction. This is a testament to AGFA’s ability to adapt and evolve, much like a chameleon blending into its environment.
Inovalon Converged Quality also saw a significant boost, achieving a 17% increase in its overall performance score. This improvement is driven by enhanced customer service and system performance. Inovalon is like a diligent student, constantly learning and refining its approach to meet the needs of its clients.
nimble solutions, formerly known as National Medical Billing Services, experienced a staggering 28% increase in client satisfaction with its EHR-agnostic ambulatory revenue cycle management services. This transformation showcases nimble’s agility in responding to market demands, much like a dancer effortlessly changing rhythm.
Clearwater, known for its security and privacy managed services, reported a 14% increase in client satisfaction. In a world where data breaches loom large, Clearwater acts as a vigilant guardian, ensuring that sensitive information remains protected.
The Best in KLAS awards also delve into specific categories, recognizing excellence across various segments. Inpatient clinical care saw Epic once again dominate with its EpicCare Inpatient EHR/Resolute Hospital Billing solution. This software is the backbone of many hospitals, streamlining operations and enhancing patient care.
For ambulatory care, athenahealth’s athenaClinicals emerged victorious in the Independent category. Its user-friendly interface and comprehensive features make it a favorite among independent practices. Epic also claimed the title for Health System Owned ambulatory EHR, reinforcing its versatility across different healthcare settings.
The awards extend to specialized solutions as well. Nextech’s IntelleChartPRO EHR won in the Ambulatory Ophthalmology Solutions category, while PCC took the prize for Ambulatory Pediatric Solutions. These niche solutions are vital, addressing the unique needs of specific patient populations.
Revenue cycle management is another critical area recognized in the awards. Lyric, a rising star, won the Best in KLAS for Pre-Payment Accuracy and Integrity Solutions. With an impressive overall performance score of 87.9, Lyric has transformed payment accuracy in healthcare. Its technology-driven solutions are like a finely tuned engine, driving efficiency and reducing waste.
Lyric’s success is rooted in its commitment to customer collaboration. The company has refined its strategy, ensuring that it meets the evolving needs of its clients. This dedication to building trust and loyalty is a cornerstone of its operations.
The KLAS awards are not just about recognition; they reflect the pulse of the healthcare technology industry. They highlight the importance of innovation, customer satisfaction, and the relentless pursuit of excellence. Each winner is a beacon of hope, inspiring others to reach new heights.
As the healthcare landscape continues to evolve, these awards serve as a reminder of the vital role technology plays in improving patient care. The winners are not just companies; they are partners in the journey toward a healthier future. Their achievements resonate throughout the industry, encouraging others to innovate and excel.
In conclusion, the 2025 Best in KLAS Awards illuminate the path forward for healthcare technology. They celebrate the champions who are shaping the future of healthcare. As we look ahead, one thing is clear: the pursuit of excellence in healthcare technology is a journey, not a destination. And with each passing year, the industry moves closer to its goal of delivering outstanding care to patients everywhere.