The Cloud Shift: Navigating the Migration to BILLmanager for Rusonyx
November 29, 2024, 12:18 pm
Платформы управления IT‑инфраструктурой
Location: Russia, Irkutsk Oblast, Irkutsk
Employees: 51-200
Founded date: 2004
In the fast-paced world of technology, change is the only constant. Companies must adapt or risk being left behind. Rusonyx, a prominent player in the Russian hosting and cloud services market, faced this reality head-on. Founded in 2001, Rusonyx has built a reputation for providing reliable hosting solutions, SSL certificates, and software products. However, as the landscape evolved, so did their needs.
In April 2024, Rusonyx became part of the Astra Group, a move that brought new opportunities but also new challenges. The company had been using the Odin billing platform from Parallels Holdings Limited. However, with the discontinuation of support for this platform in Russia, it was time for a change. The need for a robust, flexible, and modern billing solution became paramount.
The existing technology stack was outdated. It relied on a combination of Odin, a custom billing system, and BILLmanager from ISPsystem. This patchwork approach led to inefficiencies and complications. Different providers under Rusonyx were using various billing platforms, creating a maze of client data and operational hurdles. The lack of integration with OpenStack, a key component of their cloud infrastructure, further complicated matters.
Rusonyx needed a solution that would allow for seamless migration of client data and unify their billing processes. The goal was clear: to implement a billing system that could handle the complexities of their cloud services while providing a user-friendly experience for clients. After a thorough market analysis, the decision was made to adopt BILLmanager. This platform not only offered the necessary tools for automation but also supported integration with OpenStack and KVM virtualization.
The migration project kicked off with a focus on minimizing downtime and ensuring a smooth transition for clients. BILLmanager was chosen for its open API, which allowed for easy integration with existing systems. This flexibility was crucial for Rusonyx, as it needed to maintain its business logic while transitioning to a new platform.
The implementation of BILLmanager brought several advantages. It provided a centralized solution for managing services, automating the provisioning of VPS, shared hosting, and IaaS. The platform also enabled Rusonyx to enhance its service offerings by bundling additional products like domain registration and SSL certificates. This not only increased the average revenue per user but also streamlined operations.
One of the standout features of BILLmanager is its modularity. This allows Rusonyx to customize the platform to fit its specific needs. The team developed a custom client portal that aligned with their branding, ensuring a cohesive user experience. This portal leveraged the capabilities of BILLmanager while providing a tailored interface for clients.
The migration process itself was a significant undertaking. Rusonyx had a large existing client base, and transferring their data to the new system required meticulous planning. The team successfully executed a seamless migration, ensuring that client subscriptions and service histories were preserved. This was crucial for maintaining trust and continuity in client relationships.
BILLmanager also offered robust marketing tools. Rusonyx could create promotional campaigns, manage discounts, and engage in email marketing—all from within the platform. This capability was essential for attracting new clients and retaining existing ones in a competitive market.
As the project progressed, the team at Rusonyx recognized the importance of support systems. BILLmanager's integrated ticketing system allowed for efficient handling of client inquiries and issues. This not only improved response times but also reduced the workload on the technical support team.
The integration of BILLmanager with OpenStack was another milestone. This connection enabled Rusonyx to automate the provisioning of cloud services, allowing clients to scale their resources effortlessly. The ability to manage services from a single portal simplified operations and enhanced the overall client experience.
Looking ahead, Rusonyx plans to further leverage the capabilities of BILLmanager. The team is exploring the implementation of business intelligence tools to gain deeper insights into client behavior and service usage. This data-driven approach will enable more informed decision-making and strategic planning.
In conclusion, the migration to BILLmanager represents a significant step forward for Rusonyx. It has transformed their billing processes, streamlined operations, and enhanced the client experience. In a world where agility is key, Rusonyx is poised to thrive. The journey may have been challenging, but the destination promises a brighter future. As they continue to innovate and adapt, Rusonyx stands ready to meet the demands of an ever-evolving market. The cloud is not just a service; it’s a landscape of opportunities waiting to be explored.
In April 2024, Rusonyx became part of the Astra Group, a move that brought new opportunities but also new challenges. The company had been using the Odin billing platform from Parallels Holdings Limited. However, with the discontinuation of support for this platform in Russia, it was time for a change. The need for a robust, flexible, and modern billing solution became paramount.
The existing technology stack was outdated. It relied on a combination of Odin, a custom billing system, and BILLmanager from ISPsystem. This patchwork approach led to inefficiencies and complications. Different providers under Rusonyx were using various billing platforms, creating a maze of client data and operational hurdles. The lack of integration with OpenStack, a key component of their cloud infrastructure, further complicated matters.
Rusonyx needed a solution that would allow for seamless migration of client data and unify their billing processes. The goal was clear: to implement a billing system that could handle the complexities of their cloud services while providing a user-friendly experience for clients. After a thorough market analysis, the decision was made to adopt BILLmanager. This platform not only offered the necessary tools for automation but also supported integration with OpenStack and KVM virtualization.
The migration project kicked off with a focus on minimizing downtime and ensuring a smooth transition for clients. BILLmanager was chosen for its open API, which allowed for easy integration with existing systems. This flexibility was crucial for Rusonyx, as it needed to maintain its business logic while transitioning to a new platform.
The implementation of BILLmanager brought several advantages. It provided a centralized solution for managing services, automating the provisioning of VPS, shared hosting, and IaaS. The platform also enabled Rusonyx to enhance its service offerings by bundling additional products like domain registration and SSL certificates. This not only increased the average revenue per user but also streamlined operations.
One of the standout features of BILLmanager is its modularity. This allows Rusonyx to customize the platform to fit its specific needs. The team developed a custom client portal that aligned with their branding, ensuring a cohesive user experience. This portal leveraged the capabilities of BILLmanager while providing a tailored interface for clients.
The migration process itself was a significant undertaking. Rusonyx had a large existing client base, and transferring their data to the new system required meticulous planning. The team successfully executed a seamless migration, ensuring that client subscriptions and service histories were preserved. This was crucial for maintaining trust and continuity in client relationships.
BILLmanager also offered robust marketing tools. Rusonyx could create promotional campaigns, manage discounts, and engage in email marketing—all from within the platform. This capability was essential for attracting new clients and retaining existing ones in a competitive market.
As the project progressed, the team at Rusonyx recognized the importance of support systems. BILLmanager's integrated ticketing system allowed for efficient handling of client inquiries and issues. This not only improved response times but also reduced the workload on the technical support team.
The integration of BILLmanager with OpenStack was another milestone. This connection enabled Rusonyx to automate the provisioning of cloud services, allowing clients to scale their resources effortlessly. The ability to manage services from a single portal simplified operations and enhanced the overall client experience.
Looking ahead, Rusonyx plans to further leverage the capabilities of BILLmanager. The team is exploring the implementation of business intelligence tools to gain deeper insights into client behavior and service usage. This data-driven approach will enable more informed decision-making and strategic planning.
In conclusion, the migration to BILLmanager represents a significant step forward for Rusonyx. It has transformed their billing processes, streamlined operations, and enhanced the client experience. In a world where agility is key, Rusonyx is poised to thrive. The journey may have been challenging, but the destination promises a brighter future. As they continue to innovate and adapt, Rusonyx stands ready to meet the demands of an ever-evolving market. The cloud is not just a service; it’s a landscape of opportunities waiting to be explored.