Carving a Path to Success: Heidi's Ascension in the Online Ski Holiday Industry

June 28, 2024, 3:33 pm
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Employees: 11-50
Founded date: 2018
Total raised: $7.08M
In the bustling world of online tour operators, Bristol-based Heidi has emerged as a shining star, securing a substantial €6.6 million in funding to propel its growth in the competitive ski holiday market. Founded in 2018 by the dynamic duo of brothers Marcus and Alexander Blunt, Heidi has quickly made a name for itself with its innovative platform that empowers customers to craft their own bespoke ski holiday experiences. Boasting an impressive array of over 6,000 accommodation options spread across 400 resorts, Heidi's platform offers unparalleled flexibility and choice to its users.

The meteoric rise of Heidi is evident in its financial success, with revenue soaring from €10.2 million in 2022 to a staggering €43 million in 2024. This exponential growth has solidified Heidi's position as the UK's third-largest ski holiday operator, serving a substantial 34,000 passengers in the previous season. Garnering an outstanding average rating of 4.8 out of 5 on Trustpilot, Heidi has garnered a loyal following of satisfied customers who appreciate its commitment to quality and service excellence.

The recent funding round, spearheaded by Mercia Ventures and Active Partners, marks a significant milestone in Heidi's journey towards expansion and innovation. The infusion of capital will enable Heidi to enhance its platform, bolster its customer service teams, and create over 20 new job opportunities within the next year. With a keen focus on growth and market dominance, Marcus Blunt, the visionary CEO of Heidi, envisions a future where the company more than doubles in size and emerges as one of the top two ski travel operators in the industry.

The strategic partnership with industry veterans such as Sarah Doyle, Miles Hill, and Michael Rivis further underscores Heidi's commitment to excellence and strategic leadership. With a strong emphasis on values, culture, and customer-centricity, Heidi has carved a niche for itself in a fiercely competitive market, appealing to both package holiday customers seeking flexibility and independent travelers looking for a seamless booking experience.

Billy Fox, an Early-stage Investor at Active Partners, commended Heidi's unique approach to ski holiday bookings and its in-house technology, highlighting the company's ability to cater to a large, underserved market segment. The funding infusion will not only fuel Heidi's growth trajectory but also pave the way for reaching a broader audience of mountain enthusiasts in the UK and beyond.

As Heidi embarks on its next chapter of expansion and innovation, the company stands poised to revolutionize the ski holiday industry with its unwavering commitment to customer satisfaction, technological prowess, and strategic vision. With a team of dedicated professionals at the helm, Heidi is set to carve a path to success, one slope at a time.