Pegasystems Expands Pega GenAI with AWS & Google Cloud Models

June 12, 2024, 3:46 pm
Chordiant Software
Chordiant Software
BusinessFastMobileNoCodePlatformSoftware
Location: United States, Massachusetts, Cambridge
Anthropic
Anthropic
Artificial IntelligenceHumanLearnProductResearchService
Location: United States, California, San Francisco
Employees: 51-200
Total raised: $8.3B
Pegasystems has upped its game by integrating Amazon Web Services (AWS) and Google Cloud's Large Language Models (LLMs) into its Pega GenAI capabilities. This move, announced at PegaWorld iNspire in Las Vegas, aims to revolutionize decision-making processes and workflow automation on the Pega Platform. The new capabilities are set to roll out in the latter half of 2024.

Pega's strategic expansion opens the door for clients to tap into the power of generative AI technologies from AWS and Google Cloud. This means enterprises can now access a wider array of generative AI services through the Pega GenAI architecture, enhancing their business operations with diverse generative AI models.

The expanded capabilities will include offerings like AWS's Amazon Bedrock and Amazon Titan, as well as integrations with Google Cloud's Vertex AI, Google Gemini, and Claude from Anthropic. These solutions are geared towards helping organizations develop AI applications with a strong focus on security, privacy, and responsible AI usage.

By leveraging Pega's platform for AI-driven development, customer engagement, service, and office operations, enterprises can benefit from unified governance, auditability, and control across all generative AI applications. Pega GenAI is readily available to all clients through Pega Cloud, ensuring seamless integration and widespread accessibility.

AWS and Google Cloud's generative AI models will seamlessly integrate into Pega Connect GenAI, allowing low-code developers to harness the power of generative AI in various workflows and decision-making processes. This integration empowers developers to create custom generative AI functionalities that boost workplace productivity, such as real-time document summarization for quick access to essential information.

At PegaWorld iNspire, AWS and Google Cloud showcased their commitment to responsible generative AI deployment and innovation through dedicated sessions and exhibitions. Don Schuerman, Pega's Chief Technology Officer, emphasized the importance of client choice in selecting the best generative AI model for their needs, highlighting Pega's dedication to driving transformational change for clients through strategic partnerships.

Rodrigo Rocha, Head of Global Apps ISV Partnerships at Google Cloud, expressed excitement about expanding their partnership with Pega, recognizing the transformative potential of generative AI in empowering organizations to enhance their operations. With Pega's expanded GenAI framework, clients now have the flexibility to choose the best generative AI model to suit their business requirements, paving the way for a new era of AI-driven innovation.