Bucher Emhart Glass Revolutionizes Service Delivery with IFS Cloud
June 5, 2024, 4:01 pm
Location: Netherlands, North Holland, Amsterdam
Employees: 5001-10000
Founded date: 2002
Bucher Emhart Glass, a global leader in glass container manufacturing solutions, is taking a bold step towards servitization by upgrading to IFS Cloud. This move is set to enhance operational efficiency and customer satisfaction across its 13 international sites.
Bucher Emhart Glass is diving headfirst into the world of servitization with the adoption of IFS Cloud. This cutting-edge technology will streamline operations, increase flexibility, and ensure a seamless customer experience. By upgrading to IFS Cloud, the company aims to revolutionize how it manages processes, maintains assets, and engages with customers.
The decision to upgrade to IFS Cloud is not just an upgrade; it's a strategic reinvention. Reto Semadeni, CFO at Bucher Emhart Glass, emphasizes that this move is a pivotal step towards operational excellence and staying ahead of the curve in the industry. With IFS Cloud, the company is not just keeping pace with technological advancements but leading the pack with innovation and superior service delivery.
One of the key drivers behind the decision to adopt IFS Cloud was the need for a composable, cloud-based solution. This technology will enable Bucher Emhart Glass to integrate process automation and predictive maintenance, ultimately increasing productivity and optimizing asset maintenance. By identifying faults before they occur, the company can ensure a smooth operation on the shop floor.
Standardizing maintenance services with IFS Cloud will deliver maximum efficiency and predictability in service delivery, ultimately enhancing the customer experience. Additionally, the ability to remain evergreen with IFS Cloud will provide immediate access to continuous software innovations and valuable data-led insights for identifying new business opportunities.
Frank Beerlage, MD DACH & Benelux at IFS, expresses excitement about Bucher Emhart Glass leveraging the full potential of IFS Cloud. This move not only signifies a significant milestone in the company's shift to servitization but also highlights IFS's commitment to supporting clients on their journey towards operational efficiency and meeting customer needs.
With the purchase of IFS Customer Engagement, Bucher Emhart Glass will empower support staff to deliver rapid service and provide a seamless customer journey for orders, spare parts, and invoicing. The scale of deployment across 13 sites with 1,000 full users, supported by Arcwide, showcases the company's dedication to embracing innovation and driving efficiency in service delivery.
In conclusion, Bucher Emhart Glass's embrace of servitization with IFS Cloud marks a transformative moment in the company's journey towards operational excellence and customer satisfaction. This strategic move not only positions the company as a leader in the industry but also sets the stage for continued growth and success in the future.
Bucher Emhart Glass is diving headfirst into the world of servitization with the adoption of IFS Cloud. This cutting-edge technology will streamline operations, increase flexibility, and ensure a seamless customer experience. By upgrading to IFS Cloud, the company aims to revolutionize how it manages processes, maintains assets, and engages with customers.
The decision to upgrade to IFS Cloud is not just an upgrade; it's a strategic reinvention. Reto Semadeni, CFO at Bucher Emhart Glass, emphasizes that this move is a pivotal step towards operational excellence and staying ahead of the curve in the industry. With IFS Cloud, the company is not just keeping pace with technological advancements but leading the pack with innovation and superior service delivery.
One of the key drivers behind the decision to adopt IFS Cloud was the need for a composable, cloud-based solution. This technology will enable Bucher Emhart Glass to integrate process automation and predictive maintenance, ultimately increasing productivity and optimizing asset maintenance. By identifying faults before they occur, the company can ensure a smooth operation on the shop floor.
Standardizing maintenance services with IFS Cloud will deliver maximum efficiency and predictability in service delivery, ultimately enhancing the customer experience. Additionally, the ability to remain evergreen with IFS Cloud will provide immediate access to continuous software innovations and valuable data-led insights for identifying new business opportunities.
Frank Beerlage, MD DACH & Benelux at IFS, expresses excitement about Bucher Emhart Glass leveraging the full potential of IFS Cloud. This move not only signifies a significant milestone in the company's shift to servitization but also highlights IFS's commitment to supporting clients on their journey towards operational efficiency and meeting customer needs.
With the purchase of IFS Customer Engagement, Bucher Emhart Glass will empower support staff to deliver rapid service and provide a seamless customer journey for orders, spare parts, and invoicing. The scale of deployment across 13 sites with 1,000 full users, supported by Arcwide, showcases the company's dedication to embracing innovation and driving efficiency in service delivery.
In conclusion, Bucher Emhart Glass's embrace of servitization with IFS Cloud marks a transformative moment in the company's journey towards operational excellence and customer satisfaction. This strategic move not only positions the company as a leader in the industry but also sets the stage for continued growth and success in the future.