Kore.ai Emerges as a Dominant Force in Conversational AI Landscape
May 23, 2024, 3:42 pm
Location: United States, Illinois, Chicago
Employees: 501-1000
Founded date: 2012
Total raised: $242M
In the ever-evolving realm of artificial intelligence, Kore.ai has solidified its position as a powerhouse, showcasing its leadership in enterprise AI technology. The recent announcement of Kore.ai being named a "Leader" in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024, marks a significant milestone for the company. Competing against 13 other conversational AI providers, Kore.ai emerged victorious with the highest score in the "Current Offering" category, underscoring its exceptional capabilities in the AI space.
The criteria against which providers were evaluated encompassed a wide range of aspects, and Kore.ai excelled in various key areas. From Vision and Roadmap to Partner Ecosystem, the company received top scores in the "Strategy" category. Additionally, in the "Current Offering" category, Kore.ai shone in Language Models and Generative AI support, Orchestration of AI Assets, Omnichannel capabilities, Digital User Experience, Voice Support, Answer Management, Business Insights, and Trust, Security, and Privacy criteria. This comprehensive recognition speaks volumes about Kore.ai's commitment to innovation and excellence.
Raj Koneru, the CEO and Founder of Kore.ai, expressed his pride in the company's ability to leverage AI technology to anticipate market needs and deliver impactful solutions at scale. The validation from Forrester further underscores Kore.ai's robust platform strengths and strategic vision, cementing its position as a frontrunner in the AI landscape.
The Forrester Wave report highlighted the importance of mastering the orchestration of multiple AI assets to create smarter and more useful chatbots and intelligent virtual assistants (IVAs). Kore.ai's offering was commended for its leading omnichannel features, modern security and trust capabilities, and exceptional digital user experience. Reference customers lauded the company's development tools and prebuilt applications, emphasizing Kore.ai's ability to inject modern AI into various customer service use cases.
The recent Kore.ai Konversations 2024 conference served as a platform for over 200 leading enterprises to come together and delve into the intricacies of AI. Senior executives at the conference endorsed Kore.ai's vision, platform capabilities, and innovation roadmap, highlighting how the company is instrumental in helping them achieve their business objectives.
This recognition from Forrester adds to Kore.ai's impressive list of accolades from various analyst firms. The company has previously been named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms in 2022 and 2023, and has consistently been positioned as a Leader in reports by Everest, IDC, ISG, Aragon Research, and G2 Crowd.
As the AI landscape continues to evolve and expand, Kore.ai stands as a beacon of excellence, setting the standard for conversational AI innovation and customer-centric solutions. With a steadfast commitment to pushing the boundaries of AI technology, Kore.ai is poised to lead the way in shaping the future of intelligent virtual assistants and chatbots.
The criteria against which providers were evaluated encompassed a wide range of aspects, and Kore.ai excelled in various key areas. From Vision and Roadmap to Partner Ecosystem, the company received top scores in the "Strategy" category. Additionally, in the "Current Offering" category, Kore.ai shone in Language Models and Generative AI support, Orchestration of AI Assets, Omnichannel capabilities, Digital User Experience, Voice Support, Answer Management, Business Insights, and Trust, Security, and Privacy criteria. This comprehensive recognition speaks volumes about Kore.ai's commitment to innovation and excellence.
Raj Koneru, the CEO and Founder of Kore.ai, expressed his pride in the company's ability to leverage AI technology to anticipate market needs and deliver impactful solutions at scale. The validation from Forrester further underscores Kore.ai's robust platform strengths and strategic vision, cementing its position as a frontrunner in the AI landscape.
The Forrester Wave report highlighted the importance of mastering the orchestration of multiple AI assets to create smarter and more useful chatbots and intelligent virtual assistants (IVAs). Kore.ai's offering was commended for its leading omnichannel features, modern security and trust capabilities, and exceptional digital user experience. Reference customers lauded the company's development tools and prebuilt applications, emphasizing Kore.ai's ability to inject modern AI into various customer service use cases.
The recent Kore.ai Konversations 2024 conference served as a platform for over 200 leading enterprises to come together and delve into the intricacies of AI. Senior executives at the conference endorsed Kore.ai's vision, platform capabilities, and innovation roadmap, highlighting how the company is instrumental in helping them achieve their business objectives.
This recognition from Forrester adds to Kore.ai's impressive list of accolades from various analyst firms. The company has previously been named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms in 2022 and 2023, and has consistently been positioned as a Leader in reports by Everest, IDC, ISG, Aragon Research, and G2 Crowd.
As the AI landscape continues to evolve and expand, Kore.ai stands as a beacon of excellence, setting the standard for conversational AI innovation and customer-centric solutions. With a steadfast commitment to pushing the boundaries of AI technology, Kore.ai is poised to lead the way in shaping the future of intelligent virtual assistants and chatbots.