Wildberries Faces Accusations of Non-Compliance by AUREC

May 22, 2024, 9:36 am
Wildberries
Wildberries
BeautyBrandClothingE-commerceOnline
Location: Russia, Moscow
Employees: 10001+
Founded date: 2004
Shutterstock
Shutterstock
3DAdTechContentLearnMarketplaceMediaMusicPagePlatformTools
Location: United States, New York
Employees: 1001-5000
Founded date: 2003
AUREC specialists claim that some of the changes made to Wildberries' offer do not comply with the requirements of the Federal Antimonopoly Service (FAS) and circumvent them. For example, FAS mandated the establishment of grounds for unilateral termination of the contract by the marketplace. Wildberries complied with the requirement, while leaving the clause "other cases provided by law." This "keeps the list of grounds for contract termination open," according to AUREC's letter. Additionally, the changes did not affect the provisions limiting the seller's access to functions such as reports and order statuses in case of non-acceptance of the offer. The antimonopoly service demanded the exclusion of the possibility of different penalties for the same violations from the document. AUREC believes this requirement was not met, as the marketplace stated that it reserves the right to review the penalty amounts at its discretion. FAS also demanded the removal of Wildberries' liability limitations in the event of unlawful contract termination, which the marketplace did not comply with. Under the updated terms, the platform retained the ability not to compensate for lost profits under any circumstances. The company also did not make all versions of the offer publicly available with their respective validity periods. However, at the time of the FAS complaint, only five out of 56 editions of the offer were available. The association asked FAS to ensure that the company fully complies with all requirements. Representatives of the service stated that they have not yet received AUREC's letter.