Gorgias Revolutionizes Customer Experience with $29M Funding
May 17, 2024, 7:30 am
Location: United States, California, San Francisco
Employees: 51-200
Founded date: 2015
Total raised: $84M
Gorgias, the powerhouse in customer experience platforms, secures $29 million in Series C-2 funding to turbocharge its AI tools and empower ecommerce brands to automate 60% of customer support. Led by SaaStr and Alven, with a star-studded lineup of investors, Gorgias is on a mission to redefine customer service in the digital age.
Gorgias, the brainchild of Romain Lapeyre and Alex Plugaru, is a game-changer in the ecommerce realm, boasting a client roster of over 15,000 brands, including heavy hitters like Steve Madden and TUSHY. With its cutting-edge AI Agent, Gorgias is set to revolutionize the customer support landscape, blending the best of AI and human touch to deliver flawless customer experiences.
The future of customer support is here, and Gorgias is leading the charge. With its AI-powered features and seamless integrations with top ecommerce tools, Gorgias is setting a new standard for customer experience. The launch of AI Agent promises to take customer support to new heights, with brands like Psycho Bunny already reaping the benefits of automation.
In a world where automation is king, Gorgias is paving the way for brands to thrive in the digital age. With a focus on efficiency and revenue generation, Gorgias Automate is helping brands save time and money, while delivering exceptional customer experiences. The results speak for themselves, with brands seeing a 36% increase in repeat purchases and a 52% reduction in resolution time.
The future is bright for Gorgias, with plans to launch its first-ever user conference, CX Connect, in June 2024. This gathering of ecommerce leaders promises to be a game-changing event, showcasing the power of AI in driving business growth. With Gorgias at the helm, the future of customer experience looks brighter than ever.
Gorgias, the brainchild of Romain Lapeyre and Alex Plugaru, is a game-changer in the ecommerce realm, boasting a client roster of over 15,000 brands, including heavy hitters like Steve Madden and TUSHY. With its cutting-edge AI Agent, Gorgias is set to revolutionize the customer support landscape, blending the best of AI and human touch to deliver flawless customer experiences.
The future of customer support is here, and Gorgias is leading the charge. With its AI-powered features and seamless integrations with top ecommerce tools, Gorgias is setting a new standard for customer experience. The launch of AI Agent promises to take customer support to new heights, with brands like Psycho Bunny already reaping the benefits of automation.
In a world where automation is king, Gorgias is paving the way for brands to thrive in the digital age. With a focus on efficiency and revenue generation, Gorgias Automate is helping brands save time and money, while delivering exceptional customer experiences. The results speak for themselves, with brands seeing a 36% increase in repeat purchases and a 52% reduction in resolution time.
The future is bright for Gorgias, with plans to launch its first-ever user conference, CX Connect, in June 2024. This gathering of ecommerce leaders promises to be a game-changing event, showcasing the power of AI in driving business growth. With Gorgias at the helm, the future of customer experience looks brighter than ever.