Amazon Ring Refunds: Privacy Concerns Addressed

April 30, 2024, 3:32 am
Ring
Ring
BatteryHardwareHomeHousePageProductSecuritySmartVideoWireless
Location: United States, California, Santa Monica
Employees: 1001-5000
Founded date: 2011
Total raised: $205.2M
PayPal
PayPal
AgriTechEdTechFinTechInformationITMusicNonprofitOnlinePageService
Location: United States, California, San Jose
Employees: 10001+
Founded date: 1998
Total raised: $45K
Federal Trade Commission
Federal Trade Commission
AgencyB2CGovTechInformationInvestmentPagePersonalSalesSocialWebsite
Location: United States, District of Columbia, Washington
Employees: 1001-5000
Founded date: 1914
Amazon
Amazon
Location: United States, California, Santa Monica
The Federal Trade Commission (FTC) is sending over $5.6 million in refunds to Amazon Ring customers as part of a settlement regarding privacy violations. The refunds, totaling 117,044 payments, are a result of allegations that Ring failed to protect customer security and allowed unauthorized access to private video footage. Recipients can expect PayPal payments ranging from $150.00 to $47.70, depending on the type of Ring device owned and account activation date. The FTC urges consumers to redeem their refunds within 30 days. This settlement comes after claims of hackers threatening or sexually propositioning Ring owners due to security vulnerabilities. Amazon, while denying the allegations, settled with the FTC to focus on customer innovation. The FTC's actions demonstrate a commitment to consumer protection and accountability, with a total of $324 million in refunds issued in 2023 alone. Ring's response to the settlement included addressing unauthorized account access in 2019 and discontinuing police access to doorbell camera footage. The FTC is also cracking down on impersonation scams, introducing new regulations to combat deceptive practices and protect consumers from financial losses.