Revolutionizing Healthcare Communication with Generative AI

March 17, 2024, 1:58 pm
Assort Health
Total raised: $3.5M
Assort Health, a trailblazer in healthcare call center automation, secures $3.5 million in funding to enhance patient care navigation through AI technology. Led by Matt Humphrey of Quiet Capital, the funding round aims to meet the increasing demand for efficient and empathetic healthcare services. Assort Health's innovative AI solution streamlines patient interactions, reduces wait times, and improves overall healthcare accessibility.

Assort Health's cutting-edge generative AI technology is transforming the healthcare industry by automating tasks such as appointment scheduling, triaging, and call routing. With a focus on enhancing patient experience, the company's conversational Voice AI eliminates the frustration of waiting on hold and navigating complex phone systems. Patients can now interact seamlessly with the AI, addressing their needs promptly and efficiently.

The platform's integration with Epic and other EHR systems ensures a seamless end-to-end automation process, benefiting patients, practice administrators, and physicians alike. By leveraging advanced LLMs, TTS, and STT models, Assort Health delivers an optimized patient care navigation experience, setting a new standard for healthcare communication.

Jon Wang, CEO of Assort Health, emphasizes the urgency of improving patient care navigation, stating that no patient should have to wait 20 minutes on hold for urgent medical assistance. The company's partnership with leading healthcare organizations, such as the Illinois Bone and Joint Institute, showcases the tangible impact of their AI solution in reducing abandonment rates and hold times.

Jeff Liu, CTO of Assort Health, highlights the company's commitment to innovation and excellence in healthcare communication. With a team of top engineers driving the development of their proprietary Voice AI, Assort Health is poised to revolutionize care navigation and set new industry standards. The recent funding will support the company's expansion and the release of their next-generation AI technology.

Assort Health's vision for exceptional healthcare accessibility aligns with the growing demand for AI-driven solutions in the healthcare sector. By harnessing the power of generative AI, the company aims to provide efficient, empathetic, and accessible healthcare services to patients, providers, and payers. With a focus on continuous improvement and innovation, Assort Health is leading the charge in transforming healthcare communication for the better.