NLX Secures $12M in Series A Funding

February 28, 2024, 10:59 am
NLX
NLX
Location: United States, New York
Employees: 11-50
Founded date: 2018
Total raised: $26.6M
NLX, a trailblazer in AI-driven customer experiences for top brands, has successfully raised $12 million in Series A funding. The funding round was spearheaded by Cercano, with Thayer Ventures and HL Ventures also joining the investment party. Existing backers IAG Capital Partners, JetBlue Ventures, and Tech Square Ventures’ Engage showed their continued support as well.

NLX, under the leadership of CEO Andrei Papancea, is reshaping the customer service landscape with its cutting-edge AI technology. By combining generative AI, cloud software, and multimodal conversational AI, NLX delivers unparalleled customer experiences tailored to the needs of enterprise brands.

Global giants like Red Bull and Copa Airlines have already hopped on board the NLX train, recognizing the value of its innovative approach. Comcast, too, has taken notice after collaborating with NLX through the Comcast NBCUniversal LIFT Labs accelerator program.

With deployments spanning 90 countries and supporting over 65 languages, NLX is truly making waves in the customer experience realm. Investors like Cercano and JetBlue Ventures are thrilled to be part of NLX's journey towards revolutionizing customer interactions.

Stay tuned for more updates on NLX's groundbreaking advancements in customer experience technology. Follow us on Google News Martech News for the latest developments.