Today we live in an age where customer satisfaction is key to managing a successful and profitable business. Happy customers become valuable assets, returning to their service-provider, bringing new customers with them. Dissatisfied customers can ruin a business's reputation.
This fact poses a big challenge for businesses. Trying to manage customer services with old “paper-and-pen” forms is a slow, cumbersome and error-prone task:
- Sending and receiving forms from the customers sent by fax or “snail mail”;
- Helping customers understand the forms;
- Checking if the form was filled correctly and calling back customers to re-fill them;
- Feeding the information into the business’ CRM system;
- Answering calls from customers “checking in” to see if their form was received;
- And many more tasks…
This process causes needless customer frustration and uses precious manpower that could be used for more important tasks.
Easy Send helps you streamline the process of receiving and processing customer forms. With Easy Send, you will be able to:
- present your customer forms in a modern and simple interface – both on mobile and desktop;
- receive and process customer forms with great ease;
- automatically update information from the forms into your CRM;
- increase customer satisfaction
Location: Switzerland
Employees: 51-200
Total raised: $71.5M
Founded date: 2016
Investors 5
Date | Name | Website |
- | Accelerato... | accelerato... |
23.02.2023 | Plug and P... | plugandpla... |
- | F10 | f10.global |
- | Intel Capi... | intel.com |
- | The Bridge... | thebridgeb... |
Funding Rounds 2
Date | Series | Amount | Investors |
17.11.2021 | Series B | $55.5M | - |
22.09.2020 | Seed | $16M | - |
Mentions in press and media 24
Date | Title | Description |
11.05.2024 | Rokt's Rise to the Top Continues with New Executive Appointments | Rokt, the ecommerce powerhouse, has appointed Marc Allsop and Mick O'Brien to lead their EMEA and ANZ markets, signaling a new chapter in their global expansion. Rokt, the ecommerce juggernaut, has made strategic moves by appointing Marc Al... |
07.05.2024 | Rokt Strengthens Global Executive Leadership Team with Two New Appointments | Company Names Marc Allsop Head of EMEA and Mick O'Brien Head of Australia and New Zealand NEW YORK, May 7, 2024 /PRNewswire/ -- Rokt, the leading ecommerce technology company using machine learning and AI to make transactions more relevant ... |
07.05.2024 | Rokt Strengthens Global Exec Leadership Team with Two New Appointments | Rokt, the leading ecommerce technology company using machine learning and AI to make transactions more relevant to each shopper, announced that it has appointed Marc Allsop as Head of EMEA and Mick O’Brien as Head of Australia and New Zeala... |
07.05.2024 | Rokt Strengthens Global Executive Leadership Team with Two New Appointments | Company Names Marc Allsop Head of EMEA and Mick O'Brien Head of Australia and New Zealand NEW YORK, May 7, 2024 /PRNewswire/ -- Rokt, the leading ecommerce technology company using machine learning and AI to make transactions more relevant ... |
26.01.2022 | How API Integrations enhance the customer experience workflow | Staff Reporter, Tech Times 26 January 2022, 04:01 am (Photo : Douglas Lopes) The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge op... |
17.11.2021 | EasySend secures $55.5M | EasySend has raised $50.5 million in Series B funding led by Oak HC/FT, with participation from Vertex IL, Intel Capital and Hanaco Venture. The Israeli startup, which provides a no-code customer experience platform, also secured $5 million... |
16.11.2021 | Casper turns painful even for some of its earliest startup investors | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox. Even if a startup takes a cut to its valuation, it’s completely possible that investors who took ... |
16.11.2021 | No-code customer journey company EasySend gets $55.5M | EasySend, an Israel-based company that offers no-code software to digitize processes — from mortgage applications to onboarding paperwork — said it has raised a $55.5 million series B funding round. The company, which targets small to midsi... |
16.11.2021 | No-code customer journey company EasySend gets $55.5M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! EasySend, an Israel-based company that offers no-... |
16.11.2021 | EasySend raises $55.5M for a no-code platform to build online interactions with customers | No-code continues to permeate the many layers of enterprise IT, where traditionally non-technical workers have had to rely on technical experts to get things done, and startups building these tools are raising a lot of money as they see a s... |
Show more