Commbox offers an innovative solution for customer interactions, creating a holistic customer communication experience.
By using the Commbox platform, companies and enterprises can provide a unified customer experience at the highest level, while managing all customer interaction across multiple channels (website chatbots, messaging, emails, social media, etc.) in one smart inbox.
Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.
By using the Commbox platform, companies and enterprises can provide a unified customer experience at the highest level, while managing all customer interaction across multiple channels (website chatbots, messaging, emails, social media, etc.) in one smart inbox.
Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.
Employees: 51-200
Phone: +972 73-373-5183
Total raised: $15M
Founded date: 2013
Funding Rounds 1
| Date | Series | Amount | Investors |
| 19.11.2024 | - | $15M | PSG |
Mentions in press and media 13
| Date | Title | Description |
| 19.11.2024 | CommBox: AI-Based Customer Experience Company Raises $15 Million (Growth) | CommBox, a leading enterprise-grade omnichannel AI-based customer experience platform, announced the completion of a $15 million growth investment round from PSG Equity – which is a leading growth equity firm that specializes in partnering ... |
| 18.11.2024 | CommBox Secures $15M Investment, Prioritizing AI in CX | Funding from PSG Equity will be used to help drive growth ambitions in North America and Europe Investment to also be deployed to help support innovative AI-based developments CommBox, a leading enterprise-grade omnichannel, AI-powered cust... |
| 18.11.2024 | CommBox Receives $15M Investment from PSG | CommBox, a Glil-Yam, Hasharon, Israel-based provider of an enterprise-grade omnichannel, AI-powered customer experience platform, received a $15M investment from PSG Equity. The company intends to use the funds to drive growth ambitions in ... |
| 17.09.2024 | Gen Z Wants Better Digital Customer Service | New research on UK customer service finds that 16-24-year-olds prefer to be met on their native channels, like WhatsApp and Instagram. This intel could prove essential for retailers targeting Gen Z, as the research also reveals that Gen Z w... |
| 14.05.2024 | CommBox launches Connect Partner Programme | CommBox, the leader in AI and automated customer communications, is launching its new partner programme, CommBox Connect. This programme opens CommBox’s market-leading technology to the broader customer service ecosystem, offering new reven... |
| 11.12.2023 | CommBox Launches Era AI to Automate Customer Service and Cut CX Costs by 40 percent | CommBox enables companies to solve an average of 57% of inquiries automatically, and organisations will now be able to deliver contextual, perceptive responses even faster. CommBox can deliver a dramatic 40% reduction in customer service co... |
| 26.07.2023 | Как документировать публичные API для продукта. Большой гайд, часть 1 | Так уж вышло, что в течение своей деятельности мне немало доводилось работать с публичными API, причем как в со стороны, которая их предоставляет, так и со стороны, которая интегрируется. И здесь я хочу рассказать не только про один из кейс... |
| 12.01.2023 | 16 Potential Barriers To The Successful Implementation Of Intelligent Automation | The use of automation to simplify and speed up business processes is hardly new; for instance, robotics has long been used in the manufacturing industry. By adding technology such as artificial intelligence and machine learning to the mix, ... |
| 21.06.2022 | RevealSecurity accelerates detection of malicious activities in enterprise apps | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! RevealSecurity, a provider of application detecti... |
| 20.01.2022 | Let’s Talk About Free Trials | If you spend a lot of time browsing the internet, you might have come across some websites that offer ‘freemium’ services. A freemium service is a portmanteau of the words free and premium and is used to refer to applications, games, or web... |
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