VoiceOps is the first and only coaching enablement solution for call centers that helps companies achieve higher ROI by making coaches more effective. The VoiceOps Coaching Enablement Platform drives lasting behavior change among reps at scale that leads to higher conversion rates, reduced attrition and ramp time, and a more consultative experience for customers. Founded in 2016, VoiceOps now works with some of the leading companies in industries including financial services, consumer lending, insurance, education, travel, and hospitality.
Employees: 11-50
Total raised: $9M
Founded date: 2016
Investors 4
| Date | Name | Website |
| - | Bain Capit... | baincapita... |
| 21.07.2020 | Y Combinat... | ycombinato... |
| - | Keybridge ... | keybridgev... |
| - | CSC UpShot... | csc-upshot... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 27.08.2019 | Series A | $9M | - |
Mentions in press and media 10
| Date | Title | Description | Source |
| 05.07.2021 | New Product Release from VoiceOps Gives Call Centers A Power... | The latest product release from VoiceOps provides unprecedented visibility into coaching activity an... | aithority.... |
| 18.05.2021 | VoiceOps Launches New "Always Be Coaching" Series ... | SAN FRANCISCO, May 18, 2021 /PRNewswire/ -- VoiceOps, the software company that established coachi... | prnewswire... |
| 10.09.2019 | Supercharging Humans: The Rise of Tech-Enabled Services | Anyone who has driven down 101 Highway connecting Silicon Valley to San Francisco cannot help but no... | indexventu... |
| 03.09.2019 | AI Coaching And Training Company VoiceOps Raises $9 Million | San Francisco-based AI coaching and training company VoiceOps announced that it raised $9 million in... | pulse2.com... |
| 28.08.2019 | VoiceOps Raises $9M in Series A Funding | VoiceOps, a San Francisco, CA-based provider of an AI coaching and training platform, raised $9M in ... | finsmes.co... |
| 27.08.2019 | VoiceOps Raises $9M to Help Companies Coach Call Center Reps | - | csc-upshot... |
| 27.08.2019 | VoiceOps raises $9M to help companies coach their call cente... | At a time when the industry appears to bet that AI will replace most human jobs, starting with the t... | techcrunch... |
| 27.08.2019 | Daily funding roundup - August 27th, 2019 | Ethos raised $60M; Luma Health picks up $16 M; Hedvig closed $10.4 M; Tesorio landed $10 Inzpire.me... | vator.tv/n... |
| 25.04.2017 | Talkdesk launched an app store for enterprise call center cu... | Over the last several years Talkdesk has offered a way for businesses to get a cloud-based call cent... | techcrunch... |
| 12.04.2017 | VoiceOps launches to put insights in the hands of managers c... | The enterprise voice space grows hotter today as VoiceOps announces its seed round led by Accel with... | techcrunch... |