Tags:AnalyticsAutomationBusinessDataEnterpriseGovTechManagementSecuritySoftwareTechnology
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Fast Facts Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. We help brands strike the right balance between automation and the human touch, so they can scale their businesses with digital and self-service solutions while still providing informed employees to support consumers when required. Our solutions can capture, enrich, and derive meaning from tremendous amounts of digital and conversational data, so brands can adapt and act quickly. And since our solutions connect silos that exist across data, people, departments, and tools, organizations can benefit from faster, more informed decision making. Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement. We’ve been the industry pacesetter since our inception more than 25 years ago, as demonstrated by our steady stream of innovations and market-first acquisitions, extensive patent portfolio, rich partner ecosystem, and deep accumulated knowledge from processing nearly 10 billion interactions per year. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. Learn more at www.verint.com.
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Location: United States, New York, Town of Huntington
Member count: 5001-10000
Phone: +1 631-962-9600
Founded date: 1994

Investors 1

DateNameWebsite
-DN Capitaldncapital....

Mentions in press and media 12

DateTitleDescriptionCategoryAuthorSource
05.12.2019Apax Partn...Verint® Systems Inc. (NASDAQ: ...--citybizlis...
17.08.2015Oracle bri...In this Age of Social, custome...-Barry Levi...venturebea...
17.08.2015Oracle bri...We are excited to bring Transf...-Barry Levi...venturebea...
23.10.2014How Steve ...Steve Jurvetson is one of the ...-Dylan Twen...venturebea...
23.10.2014How Steve ...We are excited to bring Transf...-Dylan Twen...venturebea...
29.01.2014Come on! T...A new research study in the UK...--betanews.c...
22.01.201410 powerfu...The rise of social media shoul...-Ricardo Bi...venturebea...
06.01.2014Microsoft ...Microsoft has acquired Paratur...-Alex Willi...techcrunch...
17.04.2012CRM gets s...CRM gets social KANA Software...--kmworld.co...
06.01.2010KANA deal ...KANA deal done KANA Software ...--kmworld.co...
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