| Date | Title | Description | Source |
| 17.01.2020 | How to Get (Useful) Customer Feedback in 4 Steps | Whether it’s good customer feedback or bad, you can use both to refine your products and the custome... | readwrite.... |
| 22.08.2018 | Why You Should Build a Community Around Your Small Business ... | Even if you already have a strong customer base, you can grow it further by building a branded commu... | webpronews... |
| 09.07.2018 | How to Measure Your Customers' Happiness Score (and Why That... | July 9, 2018 5 min read
Opinions expressed by Entrepreneur contributors are their own.
Happy custo... | entreprene... |
| 07.12.2017 | Never Run Out of Content: More than 70 Places to Curate Grea... | December 7, 2017 11 min read This story originally appeared on Buffer
Curating top content from aro... | entreprene... |
| 19.09.2017 | If You Want Your Business to Win in the Long-Term, Don't Tak... | September 19, 2017 6 min read
Opinions expressed by Entrepreneur contributors are their own.
Start... | entreprene... |
| 26.06.2017 | Market your business the Yoco way: inspiration for African e... | If you want to scale your business across Africa and beyond, one thing that you will need to get rig... | venturebur... |
| 26.06.2017 | Market your business the Yoco way: inspiration for African e... | If you want to scale your business across Africa and beyond, one thing that you will need to get rig... | venturebur... |
| 30.05.2017 | 4 Simple Ways to Communicate Better With Your Customers | May 30, 2017 6 min read
Opinions expressed by Entrepreneur contributors are their own.
Communicati... | entreprene... |
| 25.01.2017 | 4 Customer Retention Strategies For SaaS Companies | Losing great customers is painful. It's even more painful when they've entrusted your business with ... | tech.co/ne... |
| 22.12.2016 | 10 Ways to Supercharge Your Emails to Customers | Email marketing has been proven to be an incredibly effective means of keep in contact with your cus... | tech.co/ne... |
| 08.12.2016 | Here Are the Winners for 50 on Fire 2016 | The suspense is killing you, right? After months of mounting excitement, we announced this year's wi... | bizjournal... |
| 04.11.2016 | 10 Ways To Get Feedback About Employee Performance | When you work at a startup, there's always learning curve for your employees. While the topic of con... | tech.co/ne... |
| 30.07.2016 | The human role in a bot-dominated future | Justin DiPietro Contributor
Justin DiPietro is the COO at SaleMove.
Imagine a world where bots are... | techcrunch... |
| 29.03.2016 | Create a World-Class Logo with these 6 Branding Principles | Branding plays an important role in our capitalistic society. It takes a product or service and tran... | mentorwork... |
| 19.02.2016 | Why a Visual Is Worth a Thousand Words | February 19, 2016 6 min read This story originally appeared on Help Scout
Just about everyone has s... | entreprene... |
| 08.12.2015 | 16 Boston Startups to Watch in 2016 | As you’ve probably heard, it’s never been easier (or more socially acceptable) to shun a normal care... | bizjournal... |
| 04.11.2015 | The 25 Best Small-Company Cultures in 2015 | November 4, 2015 5 min read
From startups to growing businesses and established companies, having a... | entreprene... |
| 13.08.2015 | How to Talk to Your Very First Customers | August 13, 2015 8 min read This story originally appeared on Help Scout
Creating valuable products ... | entreprene... |
| 22.03.2015 | Help Scout Raises $6M in Series A Funding | Help Scout, a Boston, MA-based email support software startup, raised $6 million in Series A funding... | finsmes.co... |
| 18.03.2015 | A 'Bootstrapper at Heart,' Help Scout Raises $6M Led by Foun... | While keeping a fairly low profile since graduating from Techstars Boston in 2011, Boston startup He... | bizjournal... |
| 18.03.2015 | Boston-Based Help Scout, Though Profitable, Takes $6M Series... | Share Share on Facebook Share on Twitter LinkedIn Email Reprints
Help Scout, a Boston company whose... | xconomy.co... |
| 19.02.2015 | Give Your Employees an Identity Worthy of Ownership | February 19, 2015 8 min read This story originally appeared on Help Scout
We live in a time when it... | entreprene... |
| 11.01.2015 | 5 Strong Ecommerce Trends Set to Drive Profits for Retailers... | 2015 will offer more opportunities for ecommerce and will present trends that every online marketer,... | tech.co/ne... |
| 20.11.2014 | Customer Support Is More Than High Scores | November 20, 2014 7 min read This story originally appeared on Help Scout
Even great data cannot gu... | entreprene... |
| 30.05.2014 | 18 "Tree-Like" Colored Glass Sculptures Form Color... | For centuries, artists and scientists alike have contemplated the emotional responses produced by th... | vice.com/e... |
| 03.06.2013 | 11 Awesome Apps For A More Efficient Workplace | Toss out that stack of sticky notes on your desk…now’s the time to upgrade to an app for your work t... | tech.co/ne... |
| 21.04.2013 | How Boston’s Startups Band Together For Marathon Victims | If there is one thing we learned this week, it is that when Boston faces adversity, it comes togethe... | readwrite.... |
| 08.10.2011 | Help Scout Draws Funding To Bring Affordable Email Collabora... | After graduating from TechStars Boston this spring, Brightwurks, a startup that makes web-based prod... | techcrunch... |
| 15.06.2011 | Investors Flock To Boston To See TechStars’ 12 Cool New Star... | Today, seed fund and accelerator, TechStars, put on its “Demo Day” in Boston to debut 12 new compani... | techcrunch... |
| - | 50 Resources On Loyalty, Churn, & Customer Retention For... | Article Source
Earning customer loyalty is an uphill battle, but it is always worth the effort.
Yo... | inc42.com/... |
| - | 5 Effective Strategies to Collect Quality Customer Feedback | Customer feedback is worth its weight in gold. A loyal customer has an average LTV (Lifetime Value) ... | labsnews.c... |
