CallVU is reimagining the contact center with the industry’s first, end-to-end digital call experience. CallVU transforms the call, uniting voice, and digital to empower customers and service or sales agents with a better way to get things done.
Location: United States, California, San Francisco
Employees: 11-50
Phone: +1 646-506-4915
Total raised: $3M
Founded date: 2012
Investors 3
| Date | Name | Website |
| - | Prytek | prytek.com |
| - | Liberty Gl... | libertyglo... |
| - | Kadima Gro... | kadimagrou... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 01.06.2016 | - | $3M | - |
Mentions in press and media 14
| Date | Title | Description |
| 30.01.2025 | Massive Opinion Shift: Consumers Now Welcome AI Customer Service, According to New Study | Survey finds confidence in the use of AI for customer service surging 18 points in just six months. SAN FRANCISCO, CA, UNITED STATES, January 30, 2025 /EINPresswire.com/ -- As AI tools keep improving, they’re already improving customer serv... |
| 16.10.2024 | Callvu Partners with ArenaCX to Revolutionize BPO Call Center Operations with Digital Micro Apps | Strategic collaboration equips Business Process Outsourcing (BPO) providers with Callvu’s Digital Micro Apps, which are built for modern call-centers. SAN FRANCISCO, CA, UNITED STATES, October 16, 2024 /EINPresswire.com/ -- Callvu, a pionee... |
| 29.08.2024 | CX Survey: 71% of Consumers Want Digital Micro Apps for Customer Service | Research from customer experience firm Callvu shows strong interest in ultra-simple self-service support alternatives. SAN FRANCISCO, CALIFORNIA, UNITED STATES, August 29, 2024 /EINPresswire.com/ -- Consumers are frustrated with the complex... |
| 29.07.2024 | Banca Transilvania Customers Increasingly Prefer Self-Service | The company’s Visual Help and Visual Call Center, powered by Callvu, helped half of BT customers choose digital self-service to address customer support needs. SAN FRANCISCO, CA, UNITED STATES, July 29, 2024 /EINPresswire.com/ -- More than ... |
| 18.07.2024 | Callvu Improves Customer Experiences with Webex by Cisco | Callvu Enables Effortless Visual IVR Customer Experiences for Webex Contact Center SAN FRANCISCO, CALIFORNIA, UNITED STATES, July 18, 2024 /EINPresswire.com/ -- Callvu, a leader in digital customer experiences for customer service, today an... |
| 27.06.2024 | Callvu Debuts Drag-and-Drop Generative AI for CX | “Callvu AI Elements” enable teams to add generative AI tools to digital self-service and agent-led customer experiences built in the no-code Callvu Studio SAN FRANCISCO, CA, UNITED STATES, June 27, 2024 /EINPresswire.com/ -- Clients of Call... |
| 02.05.2024 | General Public: ‘AI Likely to Help Us Someday, but Today Companies Use It to Cut Jobs’ | Awareness of Artificial Intelligence is high, but the public sees little customer-service benefit so far from AI assistants People want effortless problem resolution and are skeptical if AI assistants will provide it. But many are optimisti... |
| 22.02.2024 | Salespeople and Customer-Service Reps Are Pressing Consumers to Give High Satisfaction Ratings: Study | Widespread incentive offers and guilt trips strongly affect the accuracy of customer satisfaction research Companies are spending a lot of time and money to collect this feedback. However, internal incentives are often at odds with collecti... |
| 01.02.2024 | Midsize Banks and Credit Unions Lag in Digital Services: Study | Callvu national consumer survey shows innovative digital banking tools help financial companies win and keep customers SAN FRANCISCO, CA, UNITED STATES, February 1, 2024 /EINPresswire.com/ -- Medium-sized banks and credit unions must enhanc... |
| 10.12.2020 | BT Visual Help are o opţiune nouă pentru gestionarea cardurilor | BT Visual Help vine cu o opţiune nouă şi utilă pentru gestionarea cât mai bună a cardurilor şi a banilor, în cazul în care clienţii sunt nevoiţi să conteste o tranzacţie efectuată cu cardul. Astfel, persoanele care iau legătura cu echipa ca... |
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