| Date | Title | Description |
| 03.04.2025 | The Future of Customer Engagement: A Seamless Digital Experience | In the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t... |
| 02.04.2025 | 8×8 Engage™ Empowers Teams to Elevate CX on Digital Channels | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8×8 Engage. Video and SMS interact... |
| 01.04.2025 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM Magazine's Top 100
CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ... |
| 12.02.2025 | 8×8 CX Transformation Fueled by AI and Customer Adoption | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8×8 Platform for CX is helpin... |
| 12.02.2025 | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale | Smarsh acquires CallCabinet, delivering compliant voice recording and analytics at scale
Smarsh, the global leader in communications data and intelligence, is announcing its acquisition of CallCabinet, a pioneer in cloud-native compliance c... |
| 06.02.2025 | 8×8: A Rising Star in Customer Experience Innovation | In the bustling world of technology, few companies shine as brightly as 8×8, Inc. This innovative firm is not just another player in the crowded field of customer experience (CX) solutions. It’s a beacon, guiding businesses toward better co... |
| 05.02.2025 | Michelle Paitich of 8×8 Recognized on the 2025 CRN® Channel Chiefs List | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that CRN®, a brand of The Channel Company, has named Michelle Paitich, Global Vice... |
| 31.01.2025 | 8×8 Drives CX and EX with Latest Platform Innovations | 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced recent enhancements to the 8×8 Platform for CX. The latest updates, including expanded 8×8 Secure Pay c... |
| 22.01.2025 | The Rise of Unified Communications: New Leaders and Recognitions in 2025 | In the fast-paced world of technology, change is the only constant. The unified communications sector is no exception. As companies like CallTower and 8×8 make headlines, they illustrate a landscape rich with opportunity and innovation. Cal... |
| 21.01.2025 | CallTower Appoints Andy Murphy as Sales Director for EMEA | CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced the appointment of Andy Murphy as the new Sales Director for Europe... |
| 20.01.2025 | 8×8 Named to Newsweek’s Excellence 1000 Index | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the Company was ranked 728 in Newsweek’s 2nd annual rankings for the Excellence 10... |
| 19.12.2024 | Loffler Companies Named an Elite Dealer for Sixteenth Consecutive Year | Loffler Companies recognized as a 2024 Elite Dealer by ENX Magazine.
Loffler Companies, one of the nation's largest privately owned business technology and managed services companies today announced that, for the sixteenth year in a row, it... |
| 15.12.2024 | Navigating the VoIP Landscape: A Guide to Quality Testing and Speed Assessment | In the digital age, communication is the lifeblood of any organization. Voice over Internet Protocol (VoIP) systems have revolutionized how we connect. But like a ship in turbulent waters, a VoIP system needs a sturdy foundation to sail smo... |
| 13.12.2024 | How To Run a VoIP Quality Test and Improve Your MOS | A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on your network and uses key metrics to determine how calls would sound in different situations.
It can help you understand wh... |
| 06.12.2024 | Navigating the Call Center Software Landscape: Costs, Features, and Strategies | In the world of customer service, call centers are the backbone. They connect businesses with their customers, solving problems and building relationships. But behind the scenes, the choice of call center software can feel like navigating a... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 02.12.2024 | Call Center Software Pricing: How to Accurately Calculate Cost | Whether you’re getting call center software for the first time or you’re looking to compare prices for alternative options, there are a lot of factors that go into call center software pricing.
This guide covers everything to keep in mind s... |
| 25.11.2024 | 8×8 CX Transformation Drives Continued Customer Adoption and Momentum | 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation continues to drive adoption of its AI-powered 8×8 ... |
| 12.11.2024 | Aragon Research's 2025 Globe™ for Intelligent Contact Centers Highlights the Rise of Virtual Agents | The Aragon Research Globe™ for the Intelligent Contact Center, 2025
Aragon Research today released The Aragon Research Globe™ for the Intelligent Contact Center (ICCs), 2025
PALO ALTO, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Aragon Rese... |
| 12.11.2024 | 8x8 unveils AI-driven enhancements to cloud platform | 8x8 has announced new enhancements to its cloud platform, which will include AI-driven capabilities aimed at improving customer and employee engagement.
Among the latest features are advancements in AI-powered language support and accuracy ... |
| 07.11.2024 | 8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform | Related Posts
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Prev Next 1 of 41,072
Recent... |
| 17.10.2024 | 8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant | 8×8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support for 8×8 Intelligent Customer Assistant, adding to the already available digi... |
| 17.10.2024 | Aragon Research Assesses Frontrunners in the New Era of Intelligent Unified Communications and Collaboration | The Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025
Aragon Research today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025 identifying the key players d... |
| 01.10.2024 | Navigating the UCaaS Landscape: The Best Providers of 2024 | In the fast-paced world of business communication, Unified Communications as a Service (UCaaS) has emerged as a vital tool. As companies pivot to remote work and digital collaboration, the right UCaaS provider can be the difference between ... |
| 30.09.2024 | 6 Best UCaaS Providers of 2024 | Best UCaaS provider overall: NextivaBest price for less than five users: RingCentralBest for easy DIY setup: OomaBest for videoconferencing: ZoomBest for international calls: 8x8Best for AI-powered communication: Dialpad
I’ve had an eye on ... |
| 11.09.2024 | Oracle announces OCI advancements, unveils AI coding assistant | Oracle has announced new advancements to expedite application development and deployment on Oracle Cloud Infrastructure (OCI). Oracle Code Assist, an AI-powered coding assistant designed to enhance developer productivity, is now accessible ... |
| 14.08.2024 | Ooma Review (2024): Pricing, Features and Alternatives | Ooma’s fast facts
Starting price: $19.95 per user per month
Key features:
Virtual receptionist.
Free toll-free numbers.
Online faxing.
Mobile app.
Intercom and overhead paging.
Visit Ooma
Ooma is a small business phone system that includes ... |
| 13.08.2024 | Channel Leader and Career Leadership Coach Rema Lolas Headlines ACWConnect Live! on September 16 | Rema Lolas, Founder & CEO of Unstoppable Leadership, will deliver the Keynote Address at ACWConnect Live! Atlanta.
Alliance of Channel Women Networking Event Kicks Off MSP Summit in Atlanta
ORANGE, Calif., Aug. 13, 2024 /PRNewswire-PRWe... |
| 08.08.2024 | OpenPhone vs. Dialpad: A Battle of VoIP Titans for 2024 | In the fast-paced world of business communication, choosing the right VoIP solution can feel like navigating a maze. Two contenders stand out: OpenPhone and Dialpad. Each offers unique features, pricing structures, and capabilities. Let’s d... |
| 07.08.2024 | Zoom Phone Review (2024): Should You Pick Metered Calling? | Zoom Phone’s fast facts
Starting price: $10 per license per month.
Key features:
Option for unlimited international calling.
Automatic and manual call recording.
Native Salesforce integration.
Bring your own carrier.
Elevate calls to a Zoom... |
| 06.08.2024 | OpenPhone Review (2024): Is It Right for Your Business? | OpenPhone’s fast facts
Starting price: $15 per user per month.
Key features:
Unlimited calling and texting.
Shared phone numbers.
AI-suggested message responses.
Built-in contact management.
Auto call summaries and transcripts.
Visit OpenPh... |
| 06.08.2024 | Dialpad Review (2024): An AI-Powered VoIP Solution | Dialpad’s fast facts
Starting price: $15 per user per month
Key features:
Unlimited calls and meetings.
Multi-level auto attendant.
Built-in call analytics.
Monitor, whisper and barge.
Unique AI capabilities.
Visit Dialpad
Dialpad offers a ... |
| 05.08.2024 | 8×8 Review (2024): Is it a Trustworthy Solution? | 8x8’s fast facts
Starting price: Custom quote
Key features:
Unlimited calling to a minimum of 14 and up to 48 countries.
Host large audio and video conferences.
Unlimited internet faxing.
Multi-level auto attendant.
Hot desking.
Visit 8x8 I... |
| 02.08.2024 | The AI Infrastructure Revolution: Pioneering the Future of Data Management and Security | The landscape of artificial intelligence (AI) is evolving rapidly. Companies are racing to build robust infrastructures that can support the demands of AI applications. This race is not just about speed; it’s about efficiency, scalability, ... |
| 01.08.2024 | 8×8 Introduces AI Solution for Housing Associations to Lower Maintenance Costs | 8×8 Active Assessor Helps UK Housing Associations Improve Tenant Satisfaction by Identifying Property Faults Faster and Reducing Cost of Repairs
8×8, Inc. a leading integrated cloud contact center and unified communications platform provide... |
| 31.07.2024 | NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers | NovelVox
Introducing the new modules to offer a 360-degree omnichannel solution for Sales and Service.
ROSWELL, Ga., July 31, 2024 /PRNewswire-PRWeb/ -- In today's digital age, customers are more empowered than ever. They expect brands to n... |
| 26.07.2024 | RingCentral Review (2024): Is It Right For Your Business? | RingCentral’s fast facts
Starting price: $20 per user per month billed annually
Key features:
Unlimited calling in the US and Canada.
Multi-level IVR.
Call and video recording.
Team messaging and collaboration.
AI meeting insights and live ... |
| 26.07.2024 | The 6 Best SIP Trunk Providers of 2024 | I’ve looked into just about every business phone system on the market. Along the way, I uncovered the best SIP trunk providers based on pricing, setup, customer service, features and integrations. Best SIP trunk provider overall: Nextiva Be... |
| 25.07.2024 | 8×8 Delivers the Latest AI-Powered Platform Innovations to Drive Customer Experience Across the Entire Business | Recent Platform Enhancements Include Extending 8×8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities Across the Entire 8×8 Platform
Related Posts
Lumerin Launches Morpheus Public Testnet for Decentr... |
| 08.07.2024 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
MEDFORD, N.J., July 8, 2024 /PRNewswire-PRWeb/ -- CRM magazine has compiled its annual list of the "To... |
| 03.07.2024 | 8 Best Business Phone Services of 2024 | Best overall and best business phone service: Nextiva Best advanced features for growing companies: RingCentral Best for teams that prefer traditional desk phones: Ooma Best for global contact centers: 8x8 Best for sales teams: Dialpad Best... |
| 20.06.2024 | Star Tribune names Loffler Companies a 2024 Top Workplace for Fourteenth Consecutive Year | Loffler Companies named 2024 Top Workplace by Star Tribune.
Dedication to fostering a work culture that prioritizes the success of the company's clients, partners, community, and each other, inspires positive feedback from employees for the... |
| 20.05.2024 | Толк в облаках: как бизнес выбирает сервисы видеосвязи | - |
| 01.05.2024 | EY Announces Jim Loffler and James Loffler of Loffler Companies as Entrepreneur Of The Year® 2024 Heartland Award Finalists | Jim and James Loffler, Entrepreneur Of The Year® 2024 Heartland Award Finalists.
Entrepreneur Of The Year celebrates ambitious entrepreneurs who are shaping the future
MINNEAPOLIS, May 1, 2024 /PRNewswire-PRWeb/ -- Ernst & Young LLP (EY... |
| 26.04.2024 | 8×8 unveils its latest platform innovations | 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the 8×8 integrated cloud contact center and unified communications platform. Thes... |
| 16.04.2024 | 8×8 launches Operator Connect for Microsoft Teams | 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8×8 Operator Connect for Microsoft Teams, a purpose-built solution offering native Public Switched Telephone N... |
| 20.03.2024 | 8×8 receives multiple awards for continued innovation | 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced it continues to be recognized in prominent industry awards, including recent recognitions from Constellation Research, G2, and CX.
... |
| 14.03.2024 | NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar | NovelVox
NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event. Among the many transformational technologies focusing on enhancing digital security and reimagining ... |
| 13.03.2024 | Contact Center Analytics Market Size Reach USD 8.1 Billion by 2031, Key Factors Behind Market’s Growth | Contact Center Analytics Market Type
Rising adoption of advanced contact center technologies , demand for better CEMS & increasing adoption of cloud-based contact center solutions drive the market.
PORTLAND, PORTLAND, OR, UNITED STATE, ... |
| 06.03.2024 | Former State Senator Mona Das & Channel Leader Jen Waltz Headline ACWConnect Live! on March 11 | Former Senator Mona Das & Channel Leader Jen Waltz Headline ACWConnect Live! on March 11
Alliance of Channel Women Networking Event Kicks Off Channel Partners Conference & Expo in Vegas
ORANGE, Calif., March 6, 2024 /PRNewswire-PRWe... |
| 29.01.2024 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-... |
| 25.01.2024 | 8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered CX Innovations | New 8×8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce Support, and Deeper Technology Partner Integrations
8×8, Inc., a leading integrated cloud... |
| 24.01.2024 | 8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases | New 8×8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners
8×8, Inc., a leading integrated cloud communications platform provider, announced SellWith8, an exclusive tier within the 8×8 Technology Partner... |
| 18.01.2024 | 8×8 Extends XCaaS Platform AI Capabilities With Real-Time Meeting Transcriptions and Smart Summarizations | Intelligent Insights to Include AI-generated Video Transcriptions, Summaries and Action Items Improve Productivity and Efficiency
8×8, Inc. a leading integrated cloud contact center and unified communications platform provider, announced th... |
| 13.12.2023 | Ty Chooses 8×8 XCaaS for Enhanced Customer Experiences and Employee Collaboration | Beanie Babies Manufacturer Improves Communications, Enhances Data and Insights, and Reduces Costs with 8×8’s Cloud Contact Center and Unified Communications Platform
8×8, Inc., a leading integrated cloud contact center and unified communica... |
| 03.11.2023 | 8×8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced Contact Center Performance | 8×8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8×8 Intelligent Customer Assistant has enabled organizations to enhance customer service experiences and increase efficiencies i... |
| 30.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 30th September 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 29.09.2023 | Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind | 8×8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that contact center and IT leaders be... |
| 25.09.2023 | 8×8 Launches New SMS Fraud Prevention Communication API | 8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks
8×8, a leading integrated cloud contact center, unified communications and Communications Platform as a Se... |
| 02.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 2nd Sept 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 01.09.2023 | 8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant | 8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program
8×8, a leading integrated cloud contact center and unified communications platform provider, announced the availability of voice conversational A... |
| 20.08.2023 | 8×8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users | Next Generation Version Expands 8×8’s Microsoft Teams Solution Portfolio, Providing Seamless User and Admin Experiences and Improved Performance
8×8, a leading integrated cloud contact center and unified communications platform provider, an... |
| 18.07.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 18th July 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 17.07.2023 | 8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for Enhanced Customer Experiences | Tight Integrations with New Partners Enable Organizations to Seamlessly Add AI-Driven, Tailored Experiences to Meet and Exceed Their CX Goals
8×8, a leading integrated cloud communications platform provider, announced the 8×8 Technology Par... |
| 04.07.2023 | Empire Merchants Selects 8×8 XCaaS for Enhanced Customer Communications and Engagement | 8×8 a leading integrated cloud communications platform provider announced that Empire Merchants has deployed 8×8 XCaaS (eXperience Communications as a Service), an integrated cloud contact center and unified communications platform, across ... |
| 15.05.2023 | Dynamic Creative Optimization: How to Deliver Personalized Data-Driven Ads | Dynamic creative optimization (DCO) takes programmatic advertising to its logical endpoint: personalizing each advert to each individual lead. With increasingly sophisticated automation and AI, digital marketers can achieve one of their ult... |
| 08.05.2023 | Revolutionizing Marketing Strategy: The Future of Segmentation, Targeting, and Positioning in 2023 | Marketing is not only essential to your business, but it’s also a hugely lucrative industry. The digital advertising and marketing sector alone was estimated at some $531 billion in 2022 and is expected to reach a staggering $1.5 trillion b... |
| 20.02.2023 | Chatbot And Live Chat: Should it be a Competition or a Collaboration? | We’ve all been there as a customer: frustrated with a delayed order, unable to find a contact number to speak to a real person, and left battling with an automated script on a landing page. Struggling to get a simple answer from a chatbot h... |
| 15.02.2023 | University of Worcester Streamlines Clearing Process with 8×8 XCaaS | 8×8’s Single-vendor Cloud Communications and Contact Centre Solution Chosen by Leading UK University to Deliver Excellent Staff and Student Experiences During Busy Clearing Period
8×8, a leading integrated cloud communications platform prov... |
| 13.02.2023 | How SaaS Companies Benefit From In-App Messaging | Communication is at the heart of everything. We are a social species. Our social nature extends into every aspect of our lives, from confiding in our friends about that date we had on the weekend to exchanging notes with strangers online ab... |
| 18.01.2023 | 8×8 Launches 8×8 Customer Labs Open Beta Program | Innovative new early-access program engages customers to help enhance 8×8 XCaaS product design, features, and user experience
8×8, a leading integrated cloud communications platform provider, announced the launch of its 8×8 Customer Labs op... |
| 04.01.2023 | Best unified communications platform providers for your business | 8x8 eXperience
see details 8x8 eXperience Nextiva
see details Nextiva 3CX
see details 3CX Slack
see details Slack Cisco Webex
see details Cisco Webex Show more (3 items) Zoom
see details Zoom RingCentral
see details RingCentral Microsoft Te... |
| 02.11.2022 | LeadScorz, which uses AI to analyze sales leads, lands $5.6M | Pat Murphy, CEO of LeadScorz. (LeadScorz Image)
LeadScorz, an AI-based marketing tool that analyzes digital sales leads, landed $5.6 million in a Series A round to fuel growth and boost hiring.
Veteran entrepreneur Pat Murphy launched the c... |
| 03.10.2022 | After selling startup to Baidu, tech vets launch company building AI tools for call centers | From left: Seasalt co-founder and CEO Xuchen Yao, and co-founder Guoguo Chen.
Key Takeaways
Seasalt is building customizable speech recognition tech for enterprise call centers.
The founders sold their last startup to Baidu in 2017.
The com... |
| 07.09.2022 | 6 Tips in Choosing the Right VoIP Provider | David Thompson, Tech Times 07 September 2022, 12:09 pm
(Photo : Marvin Meyer on Unsplash)
The advent of the internet has impacted how people communicate and share ideas. As a result, communication has been the central part of any business. ... |
| 27.06.2022 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates – June Week 04 | This is your AI Weekly Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and ... |
| 25.06.2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates – 25 June | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and hu... |
| 07.06.2022 | CX And EX Are Now Equals: Here's What That Means For Your Technology Stack | I am the CMO at 8x8 with more than 20 years of cloud industry experience which includes leadership roles at RingCentral and Oracle. |
| 28.01.2022 | Investing in Rudderstack | The quality we expect from the software we use continues to soar to new heights. While design will always be a critical input, personalization is equally important. A personalized experience signals respect to the customer, and helps earn t... |
| 26.01.2022 | Amplitude : What is Digital Analytics? Definiti... Audrey Xu | Digital analytics is the process of collecting and analyzing product data from multiple digital sources to inform product and marketing strategies. Amazon and Netflix have famously leveraged digital analytics to power new features, but comp... |
| 17.11.2021 | How AI and NLP are helping healthcare call centers to be more efficient | Image: Getty Images/iStockphoto
Thirteen percent of calls in the healthcare industry are disconnected before the caller is routed to an agent, and 67% of callers hang up the phone because they are frustrated at not being able to speak to a ... |
| 29.10.2021 | 8×8 Delivers New XCaaS Enterprise Meetings Capabilities for Improved Company-wide Collaboration | 8×8, Inc., a leading integrated cloud communications platform, today announced new 8×8 XCaaS (eXperience Communications as a Service) enhancements, including advanced enterprise features to optimize the moderation, performance monitoring, a... |
| 28.10.2021 | Отдыхать нельзя работать. Может ли короткая рабочая неделя сделать счастливее без вреда для бизнеса? | Индийский финтех стартап Slice уменьшает рабочую неделю до трёх дней с сохранением 80% зарплаты. Новость, опубликованная Bloomberg в начале октября, вернула отрасль к животрепещущему обсуждению: помогает ли радикальная оптимизация рабочего ... |
| 23.09.2021 | Global Adoption of 8×8 Voice for Microsoft Teams Surpasses 100,000 Users | 8×8, Inc., a leading integrated cloud communications platform, announced rapid adoption of the 8×8 Voice for Microsoft Teams solution, surpassing more than 100,000 business users globally. The 8×8 direct routing solution provides organizati... |
| 22.09.2021 | Brave Talk: новая приватная видеосвязь прямо в браузере | Сегодня мы запускаем Brave Talk — новую, конфиденциальную видеосвязь, встроенную в браузер Brave. Мы запускаем видеозвонки, в которых приватность не принесена в жертву чему-либо — это особенно важно в наш век шпионства и попрания права на к... |
| 24.08.2021 | 8×8 Announces New Distribution Agreement With SYNNEX Corporation | Fortune 200 Multinational Company to Provide 8×8 XCaaS to Resellers in North America
8×8, Inc., a leading integrated cloud communications platform provider, announced a strategic distribution agreement with SYNNEX Corporation, a leading pro... |
| 13.08.2021 | 8×8 Named A Challenger In The New 2021 Gartner Magic Quadrant For Contact Center As A Service | 8×8, Inc. a leading integrated cloud communications platform, announced it has been named a Challenger in the 2021 Gartner Magic Quadrant for Contact Center as a Service1. This is the seventh consecutive year 8×8 has been recognized in this... |
| 11.08.2021 | 8×8, Inc. Appoints Alison Gleeson to its Board of Directors | 8×8, Inc., a leading integrated cloud communications platform provider, announced that Alison Gleeson, former Senior Vice President of Cisco Americas, has been appointed to the company’s board of directors.
Recommended AI News: Perfecto by ... |
| 05.08.2021 | Archway Marketing Services Moves To Cloud With 8×8 XCaaS To Drive Technology Enhancement Initiative | Marketing Logistics and Supply Chain Provider Enhances Employee and Customer Experience Using Integrated Contact Center and Voice Communications, and 8×8 Voice for Microsoft Teams
8×8, Inc. a leading integrated cloud communications platform... |
| 02.08.2021 | Coca-Cola Europacific Partners Indonesia Taps 8×8 CPaaS to Enhance Mobile Experience for Business-to-Business (B2B) Customers in Indonesia | Deploys 8×8 SMS API to Ensure Mobile App Security with One-Time Password (OTP) Multi-Factor Authentication
8×8, Inc. (EGHT), a leading integrated cloud communications platform, announced that Coca-Cola Europacific Partners (CCEP) Indonesia ... |
| 30.07.2021 | The Office Of Public Works In Ireland Enhances Digital And Technology Strategy With 8×8 XCaaS | 8×8 XCaaS Continues to Demonstrate Strong Momentum Helping Ireland and the UK Public Sector Organisations Improve Employee and Customer Engagement
8×8, Inc. a leading integrated cloud communications platform provider, announced that the Off... |
| 28.07.2021 | New 8×8 XCaaS Enhancements Deliver Large Video Meetings And Advanced Mobility Support For Company-Wide Collaboration | Quarterly Release Supports 500 Active Video Meeting Participants; Provides Mobility and Microsoft Teams Advancements to Optimize Employee and Customer Experience
8×8, Inc. a leading integrated cloud communications platform, announced new 8×... |
| 13.07.2021 | 8x8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments with Integrated Employee (EX) and Customer Experience Management (CX) Solutions | 8x8's portfolio and strategy, supported by its integrated cloud communications and contact center services platform, provide businesses with great flexibility and robust productivity benefits
SANTA CLARA, Calif., July 13, 2021 /PRNewswire/ ... |
| 10.06.2021 | RudderStack targets developers with open source customer data platform | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Customer data is like digital oil — it fuels bett... |
| 10.06.2021 | RudderStack targets developers with open source customer data platform | Elevate your enterprise data technology and strategy at Transform 2021.
Customer data is like digital oil — it fuels better business decisions and helps companies thrive. But making sense of the cacophony of customer data that flows through... |
| 26.05.2021 | Sandler Partners to Host Mid-Year Partner Growth Summit | LOS ANGELES (PRWEB) May 26, 2021
Sandler Partners is pleased to announce the date of its Mid-Year Partner Growth Summit, which will occur June 22. The company invites Partners to meet top industry leaders, get a first look at the new Sandle... |
| 04.03.2021 | 8x8 Appoints Amritesh Chaudhuri as Chief Marketing Officer | CAMPBELL, Calif.--(BUSINESS WIRE)--Mar 4, 2021--
8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced the appointment of Amritesh Chaudhuri (Amrit) as Executive Vice President and Chief Marketing Offic... |
| 23.02.2021 | 8X8, Inc. to Attend Upcoming Investor Conferences | CAMPBELL, Calif.--(BUSINESS WIRE)--Feb 23, 2021--
8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that management is scheduled to attend the following investor conferences in March:
Morgan Stanley... |
| 24.08.2020 | The limitations of Microsoft Teams telephony - and the solution | The year 2020 will be remembered for many things, but the rise of remote collaboration tools may be among the most ubiquitous – it’s likely that anyone previously attending school or working in an office has since used such a tool as a resu... |
| 05.08.2020 | The 5 Best Business Phone Services for Financial Institutions | In finance, having access to versatile, reliable, and flexible communications tools is vital. Modern business phone services have the power to provide precisely such solutions.
In the past few decades, business telephony has come a long way... |
